Rotorua Citizens Club, near Polynesian Spa, offers a warm welcome with a daily manager's reception and free in-room WiFi. Relax at the bar or savor lunch and dinner at the on-site restaurant.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Bar
Non-smoking
Laundry facilities
Free parking
Free WiFi
Restaurant
Main amenities (6)
Daily housekeeping
Restaurants and bar/lounge
ATM/banking services
Self-serve laundry
Limited hour front desk
Banquet hall
Feel at home (6)
Fridge
Television
Daily housekeeping
Laundry facilities
Coffee/tea maker
Lift
The current price is S$38
S$38
includes taxes & fees
18 Mar - 19 Mar
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Standard Room, Non Smoking, Shared Bathroom (Twin-Single)
Standard Room, Non Smoking, Shared Bathroom (Twin-Single)
Highlights
Soundproofed
Heating
Fridge
TV
Coffee/tea maker
Cable channels
Daily housekeeping
Sleeps 2
2 Single Beds
View all photos for Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen)
Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen)
Highlights
Soundproofed
Heating
Fridge
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
Sleeps 2
2 Single Beds OR 2 Queen Beds
View all photos for Standard Studio, Non Smoking
Standard Studio, Non Smoking
Highlights
Soundproofed
Heating
Fridge
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
Sleeps 2
1 Queen Bed
View all photos for Family Room, Non Smoking (Twin-Family)
Family Room, Non Smoking (Twin-Family)
Highlights
Soundproofed
Heating
Fridge
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
Sleeps 4
1 Queen Bed and 2 Single Beds
View all photos for Standard Room, Non Smoking (Twin-Four Singles)
Standard Room, Non Smoking (Twin-Four Singles)
Highlights
Soundproofed
Heating
Fridge
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
Sleeps 4
4 Single Beds
View all photos for Standard Room, Non Smoking (Single)
Standard Room, Non Smoking (Single)
Highlights
Soundproofed
Heating
Fridge
TV
Private bathroom
Coffee/tea maker
Cable channels
Daily housekeeping
Sleeps 1
1 Single Bed
View all photos for Dorm Room, Non Smoking, Shared Bathroom (Double Bed)
Dorm Room, Non Smoking, Shared Bathroom (Double Bed)
Highlights
Soundproofed
Heating
Fridge
TV
Coffee/tea maker
Cable channels
Daily housekeeping
Sleeps 10
4 Single Beds
View all photos for Dorm Room, Non-Smoking, Shared Bathroom (Single Bed)
When you stay at Rotorua Citizens Club, you'll be within a 10-minute drive of Skyline Rotorua. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day.
Languages
English
At a glance
Hotel size
15 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 10 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 9:00 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Hosted evening meals on weekdays for a surcharge
Restaurant
Bar/lounge
Free daily reception
What to do
Pool table
Services
Front desk (limited hours)
Laundry facilities
Facilities
ATM/banking
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Heating
Coffee/tea maker
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Towels
Stay connected
Free WiFi
Food and drink
Fridge
More
Daily housekeeping
Special features
Dining
Rotorua Citizens Club – This bar serves lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of NZD 20.00 (subject to availability)
Late check-in between 10:30 AM and 12:30 PM can be arranged for an extra charge of NZD 20.00
Late checkout can be arranged for an extra charge of NZD 20.00 (subject to availability)
Hosted evening meal costs NZD 25.00
Renovations and closures
The property will be renovating from 10 March 2025 to 11 March 2025 (completion date subject to change). The following areas are affected:
Bar/lounge
Dining venue
Front desk
Guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
Children & extra beds
Rollaway beds are available for NZD 15.0 per night
Policies
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Rotorua Citizens Club Hotel
Citizens Club Hotel
Rotorua Citizens Club
Rotorua Citizens Club Hotel
Rotorua Citizens Club Rotorua
Rotorua Citizens Club Hotel Rotorua
Frequently asked questions
Does Rotorua Citizens Club offer free cancellation for a full refund?
Yes, Rotorua Citizens Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Rotorua Citizens Club?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Rotorua Citizens Club?
Yes, there's free self parking.
What are the check-in and check-out times at Rotorua Citizens Club?
Check-in start time: 2 PM; check-in end time: 10 PM. There's a charge of NZD 20.00 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of NZD 20.00 (subject to availability). Contactless check-out is available.
Are there restaurants at or near Rotorua Citizens Club?
Yes, there's an on-site restaurant, Rotorua Citizens Club.
What's the area around Rotorua Citizens Club like?
Rotorua Citizens Club is a short 3-minute walk from Eat Street and 9 minutes' walk from Tamaki Maori Village.
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Rotorua Citizens Club Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
12 January 2025
Great place to stay, basic but just what we needed.
Verified traveller
3-night trip
10/10 Exceptional
27 February 2025
club for the locals ,welcoming to the traveler
Very relaxed comfortable place
Easy walk to great resturants, the bus and tourist info headquarters.
Marlene
Marlene, 3-night trip
10/10 Exceptional
9 March 2025
Great bunch of people that work there and club members were very welcoming. We had lots planned in Rotorua and was great for a cheap bed for the night.
Bernadette
Bernadette, 4-night trip
8/10 Very good
22 February 2025
The accommodation is basic but clean and in a great central location in Rotorua. At the time I was staying there, there did not seem to be many guests, so it was also very calm.
Elina
Elina, 2-night trip
10/10 Exceptional
5 January 2025
Quiet. Good security. Very good restaurant
S
S, 2-night trip
8/10 Very good
6 June 2024
Good place to stay
Alvin
Alvin, 1-night trip
8/10 Very good
9 November 2024
good experience
Shynoob
Shynoob, 1-night trip
8/10 Very good
23 November 2024
Good
??
??, 2-night trip
10/10 Exceptional
29 September 2024
We liked it.
Terry Henderson Margaret
Terry Henderson Margaret, 1-night trip
10/10 Exceptional
11 November 2024
Greeted by the lovely Zita! She showed us around & how to get in & out of our room. So handy to Eat Street & Sir Howard Morrison Entertainment Ctr, parking a breeze & free! Lovely wairua at this place, we will be back one day. Good price, no frills, clean & tidy.. it was perfect for us! Thank you M & M from Ruakaka Northland
Maureen
Maureen, 1-night trip
10/10 Exceptional
31 January 2024
Location is excellent
Robert
Robert, 1-night trip
10/10 Exceptional
22 January 2024
Very friendly staff, all amenities close
Rahera
Rahera, 2-night trip
10/10 Exceptional
16 February 2024
stayed there before an would return again
THOMAS
THOMAS, 2-night trip
10/10 Exceptional
2 June 2024
Good value at a great price
Fred
Fred, 1-night trip
8/10 Very good
4 January 2024
Great for a one-night stopover.
Pamela
Pamela, 1-night trip
10/10 Exceptional
30 January 2024
Excellent location, walking distance from the volcanic park and restaurants. Highly recommend!
Diego
Diego, 1-night trip
8/10 Very good
8 January 2024
Nice quiet and good location to other amenities
John
John, 2-night trip
8/10 Very good
3 February 2024
Great for the price
Ani
Ani, 1-night trip
8/10 Very good
2 December 2024
Ceiling fan doesn’t work so will be hot in the summer
Mark
Mark, 5-night trip
2/10 Poor
29 October 2024
Its very hot and the Fan is very slow
Lance
Lance, 2-night trip
2/10 Poor
30 June 2024
Will not recommend as this property is not well maintained for accomodation. The only thing which was positive about this property was provided parking and convenient as located in central location.
Nitish
Nitish, 1-night trip
10/10 Exceptional
12 November 2023
It was clean, beds were soft and comfortable, shower was a little on the down side, as you had to play with the tap to make the water flow.
Rahera
Rahera, 2-night trip
4/10 Fair
3 February 2024
My TV wasn't working but apart from that it's a great resort
Ani
Ani, 1-night trip
6/10 Good
21 April 2024
Very average
Steph
Steph, 1-night trip
6/10 Good
5 May 2024
This is on top of a private club so expect late noise. Also the rooms need to be cleaner