At Candeo Hotels Matsuyama Okaido, located in the heart of Okaido, shopping and relaxation await. Treat yourself to a rejuvenating massage or unwind with a drink at the bar. Guests can connect to WiFi, take advantage of dry cleaning services and appreciate helpful staff.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Bar
Spa
24/7 front desk
Laundry facilities
Air conditioning
Free WiFi
Main amenities (10)
Daily housekeeping
Breakfast available
Bar/lounge
Spa services
24-hour front desk
Air conditioning
Vending machine
Laundry service
Self-serve laundry
Multilingual staff
Feel at home (6)
Children stay free
Fridge
Television
Daily housekeeping
Laundry facilities
Blackout curtains
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Superior Sofa Twin Room, Non Smoking
Superior Sofa Twin Room, Non Smoking
Highlights
Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
20 sq m
Hill view
Sleeps 4
2 Single Beds
View all photos for Superior Sofa King Room, Non Smoking
Superior Sofa King Room, Non Smoking
Highlights
Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
17 sq m
City view
Sleeps 3
1 King Bed
View all photos for Superior Sofa King Room, Non Smoking (For 1 Adult)
Superior Sofa King Room, Non Smoking (For 1 Adult)
Highlights
Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
17 sq m
City view
Sleeps 1
1 King Bed
View all photos for Executive Room, Non Smoking (Sofa King)
Executive Room, Non Smoking (Sofa King)
Highlights
Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
21 sq m
City view
Sleeps 2
1 King Bed
View all photos for Wide-Desk Double Room, Non Smoking (For 1 Adult)
Wide-Desk Double Room, Non Smoking (For 1 Adult)
Highlights
Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
17 sq m
City view
Sleeps 1
1 Double Bed
View all photos for Superior Sofa Double Room, Non Smoking
Superior Sofa Double Room, Non Smoking
Highlights
Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
17 sq m
City view
Sleeps 2
1 Double Bed
View all photos for Superior Sofa Twin Room, Non Smoking (For 1 Adult)
Superior Sofa Twin Room, Non Smoking (For 1 Adult)
Highlights
Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
20 sq m
Hill view
Sleeps 1
2 Single Beds
View all photos for Superior Sofa Double Room, Non Smoking (For 1 Adult)
Superior Sofa Double Room, Non Smoking (For 1 Adult)
Candeo Hotels Matsuyama Okaido puts you within a 10-minute drive of Dogo Onsen and Setonaikai National Park. You can be pampered with massages, then unwind with a drink at the bar/lounge. Fellow travellers say good things about the helpful staff and overall property condition.
Languages
English, Japanese
At a glance
Hotel size
215 rooms
Arranged over 13 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
No on-site parking
Other information
Designated smoking area (fines apply)
No stag or hen parties
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–9:30 AM
Bar/lounge
Travelling with children
Children stay for free (see details)
What to do
Shopping
Services
24-hour front desk
Dry cleaning/laundry services
Multilingual staff
Facilities
1 building/tower
Built in 2015
Spa services
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Room amenities
Be entertained
40-inch LCD TV
Digital TV channels
Home comfort
Air conditioning
Electric kettle
Slippers
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
What to enjoy
In-room massage
Freshen up
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Food and drink
Fridge
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately JPY 1980 for adults and JPY 1430 for children
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Also known as
Candeo Hotels Matsuyama Okaido Hotel
Candeo Hotels Okaido Hotel
Candeo Hotels Matsuyama Okaido
Candeo Hotels Okaido
Candeo Hotels Matsuyama Okaido Hotel
Candeo Hotels Matsuyama Okaido Matsuyama
Candeo Hotels Matsuyama Okaido Hotel Matsuyama
Frequently asked questions
Are pets allowed at Candeo Hotels Matsuyama Okaido?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Candeo Hotels Matsuyama Okaido?
Sorry, there's no on-site parking at Candeo Hotels Matsuyama Okaido.
What are the check-in and check-out times at Candeo Hotels Matsuyama Okaido?
Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Candeo Hotels Matsuyama Okaido and nearby?
Candeo Hotels Matsuyama Okaido has spa services.
What's the area around Candeo Hotels Matsuyama Okaido like?
Candeo Hotels Matsuyama Okaido is in Okaido, a short 6-minute walk from Matsuyama Castle Ropeway and 12 minutes' walk from Matsuyama Castle.
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Candeo Hotels Matsuyama Okaido Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
25 February 2025
very comfortable during staying the hotel.
SooHyun
SooHyun, 1-night trip
8/10 Very good
22 January 2025
Good place to stay.
Good location, safe and clean plus reasonable price.
PHILIP
PHILIP, 2-night trip
10/10 Exceptional
24 November 2024
A nice quiet place to stay for a day trip or longer :)
Jarome
Jarome, 1-night trip
8/10 Very good
22 September 2024
Reasonable price with delicious breakfast and good location
Lancelot
Lancelot, 4-night trip
10/10 Exceptional
6 December 2024
Very good location
?
?, 1-night trip
10/10 Exceptional
25 September 2024
Located at the central part and easy to visit the famous tourist attractions.
Yong shin
Yong shin, 1-night trip
10/10 Exceptional
16 December 2024
The staff is very friendly and the service is good, and I will definitely come back later
sanguk
sanguk, 5-night trip
8/10 Very good
24 September 2024
Breakfast at 13 floor so good!
Miyagi
Miyagi, 3-night trip
10/10 Exceptional
13 October 2024
Great stay in Matsuyama
Everything was very clean and nice. There was a very good selection of Japanese breakfast items and great views from the eating area. The staff was very welcoming and there was one person that spoke good English to help with questions. The room was a little small, but very clean and comfortable. Hotel is located right in the center of the downtown area and a very short walk from the okaido shopping area. Easy access to lots of different food and shops.
Cameron
Cameron, 3-night trip
10/10 Exceptional
12 September 2024
great
KEIICHI
KEIICHI, 1-night trip
4/10 Fair
22 December 2024
Backup plan
Out of service for hot spring and room shower due to boiler failed.
No other suggestion, credit not and so on.
Yuya
Yuya, 1-night trip
8/10 Very good
11 September 2024
Nice place to stay, with great connections to the tram, very close to the castle ropeway, museums and shōtengai full of shops and places to eat. The only thing that would make it even better is having a parking on-site, but there are many convenient options nearby (you would be able to leave your car for 5 minutes in one of the two drop-off places on the back entrance to leave your luggage on the lobby on the top floor and get directions to the associated parkings). The onsen on the top floor was super nice and having views of the castle from the lobby and our room were some of the highlights of the stay
Jose Escobar
Jose Escobar, 3-night trip
8/10 Very good
19 November 2024
Rooms feel a bit dated and stuffy
We were impressed when entering the hotel as the lobby was new and spacious. The rooms however are small and feel a bit dated. The bathroom had a smell. The windows cannot be opened hence it always feels a bit moist and stuffy in the room. The staff at the reception was excellent and very helpful. 5 stars for them!
Anika
Anika, 3-night trip
8/10 Very good
25 November 2024
The only problem I faced is the level of English with the staff. They can easily introduce the rapid translator to make life easy both for customer as well as staff
Neslihan
Neslihan, 2-night trip
2/10 Poor
25 December 2024
No hot water for one day, but no excuse ffor this.
Towels & Bedspread-under sheet are not clean, they don't
change every time. We can feel economical reasons not
STG.
Masayo
Masayo, 3-night trip
8/10 Very good
19 October 2024
Smell is a very little but it can be cleaned to take badly odor.