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All properties in Phu Quoc, Kien Giang (province), Vietnam

Premier Residences Phu Quoc Emerald Bay Managed by Accor

4-star beachfront resort with spa, near Sao Beach

  • Free full breakfast, free WiFi, and free parking
From
S$83

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Pool
  • Pool
  • Beach
  • Beach
  • Pool
Pool. Image 1 of 102.
1 / 102Pool
8.8.Fabulous.
  • Comfy cosy resort on Phu Quoc nearest to the most scenic cable car sea view experience…

    Dec 25, 2019

  • We spent 1 week from 25/12 to 1/1 the hotel is great and has everything you need to enjoy…

    Dec 24, 2019

See all 103 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 745 smoke-free guestrooms
  • Daily housekeeping
  • On a private beach
  • 2 restaurants and 2 poolside bars
  • Full-service spa
  • Outdoor pool

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Separate sitting area

What’s around

  • In Khem Beach
  • Sun World Hon Thom Nature Park - 2.7 mi / 4.3 km
  • An Thoi Cable Car Station - 2.8 mi / 4.5 km
  • Sao Beach - 4.9 mi / 7.8 km
  • Ho Quoc Pagoda - 7.2 mi / 11.5 km
  • Walking Street Phu Quoc - 8.9 mi / 14.3 km
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 King Bed, Balcony
  • Penthouse, 2 Bedrooms, Balcony, Ocean View (Plunge Pool)
  • Superior Room, Multiple Beds, Balcony (2 King Bed)
  • Superior Room, 1 King Bed, Balcony (1 King Bed)
  • Junior Suite, 1 King Bed
  • Standard Room, 1 King Bed
  • Superior Room, Multiple Beds, Balcony
  • Standard Room, 2 Twin Beds, Balcony
  • Family Room, 2 Double Beds (Executive)

Location

  • In Khem Beach
  • Sun World Hon Thom Nature Park - 2.7 mi / 4.3 km
  • An Thoi Cable Car Station - 2.8 mi / 4.5 km

What’s around

Landmarks

  • In Khem Beach
  • Sun World Hon Thom Nature Park - 2.7 mi / 4.3 km
  • An Thoi Cable Car Station - 2.8 mi / 4.5 km
  • Sao Beach - 4.9 mi / 7.8 km
  • Ho Quoc Pagoda - 7.2 mi / 11.5 km
  • Walking Street Phu Quoc - 8.9 mi / 14.3 km
  • Phu Quoc Beach - 11 mi / 17.7 km
  • Phu Quoc Night Market - 15 mi / 24.2 km
  • Suoi Tranh Waterfall - 10.5 mi / 16.9 km
  • Bai Vong Port - 12.8 mi / 20.6 km
  • Long Beach Center - 13.1 mi / 21 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 23 min drive

At a glance

Hotel size

  • This hotel has 745 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free full breakfast daily
  • 2 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Room service (during limited hours)
  • Free reception

Things to do

  • On private beach
  • Beach sun loungers
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Kayaking on site
  • Playground on site
  • Volleyball on site
  • Beach umbrellas
  • Waterslide
  • Beach towels
  • Swim-up bar
  • Pool sun loungers
  • Pool umbrellas

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 5
  • Year Built - 2018
  • Elevator
  • Garden

Accessibility

  • Wheelchair-accessible parking
  • Doorbell/telephone notification

Languages Spoken

  • English
  • French
  • Russian
  • Vietnamese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Separate sitting area
  • Balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Emerald Spa. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Mercato - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Club House - This beachfront restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Premier Residences Emerald Bay Managed AccorHotels Resort
  • Premier Residences Emerald Bay Managed AccorHotels
  • Premier Resinces Emerald Mana
  • Premier Residences Phu Quoc Emerald Bay Managed by AccorHotels
  • Premier Residences Phu Quoc Emerald Bay Managed by Accor Resort

Optional extras

Babysitting/childcare is available for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

Pool access available from 6:00 AM to 9:00 PM.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 14 years old are not allowed in the spa tub.

Parking height restrictions apply.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Premier Residences Phu Quoc Emerald Bay Managed by Accor does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.
  • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 9:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining and garden views. Nearby restaurants include Pho Hong Anh (2.1 mi), Khoang Rieng Coffee (2.1 mi), and Oc Ha (2.2 mi).
  • Have fun with onsite activities like kayaking and volleyball. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Premier Residences Phu Quoc Emerald Bay Managed by Accor also has 2 poolside bars, 2 bars, and a private beach, as well as a sauna, a fitness center, and a garden.
8.8.Fabulous.
  • 6.0.Good

    Beautiful Beach but poorly managed

    Was not well managed. There were problems with our room upon check-in and it took over an hour for them to switch rooms. That was odd since there were hardly any people in the hotel. Food was overpriced and of poor quality. My girlfriend found a worm in her food. The beach is beautiful, but I can't see how the hotel can poorly manage the beach. If this hotel was managed better, I would recommend it. As of right now, I would avoid this place.

    3 night trip, Jun 11, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Not bad. but I don't think this is 5-star hotel. Sun beds are so dirty that I can't lay my baby down without a towel.

    Betty, 2 night trip, Jan 20, 2020

    Verified CheapTickets guest review

  • 6.0.Good

    Loved the pool. Disliked lack of dining options. Water temperature and pressure in the shower too low.

    Traveler, 2 night family trip, Jan 4, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Beautiful resort but service is really bad

    Resort, pool and beach are very nice and beautiful, very clean and well designed. Gym is great too. Service in the restaurants (especially the clubhouse) is a disaster. I think they work very hard to improve but really not good. Staff also speaks hardly any English. Good and drinks are completely over priced, the AI option helps a bit but it’s not really AI and you’re treated even worse then. There is nothing close to the hotel within walking distance (work in progress). There is very little entertainment in the evening. The animation team ignores you unless you’re Italian. Spa is beautiful but the treatment is maximum average.

    4 night trip, Dec 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    clean and access to private beach. Breakfast is good but set dinner a la carter menu is no good.

    2 night romance trip, Dec 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Highly recommended! Place is clean and beautiful. Will definitely come back!

    NgocNguyen, 2 night family trip, Nov 17, 2019

    Verified Expedia guest review

  • 8.0.Very good

    There should be two chairs & table on the balcony as shown in the pictures, but they only sent two chairs upon I requested! The staff does not speak very well English! Good breakfast but the other food we ordered in room was so so. We ordered two things with beer but they only provided one set of utensil! Speed and stable WIFI. Kayak, stand up paddle, life jacket, valley ball & etc are provided for free at the beach. Nice private beach and a big swimming pool but the sunbed placed around the pool is not enough. Gym opens until 9pm only! Only two places for meal so not much choice for the guest! No souvenir shop in the hotel but there is a convenience store stands opposite to the hotel.

    4 night romance trip, Nov 6, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great resort one of the best hotels i have been to staff were very good

    8 night family trip, Oct 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    We liked pool, breakfast, staff, pool, ambience. Did not like prices in the restaurant and we also did not like dirty beach, swam only once for 6 days

    6 night family trip, Oct 10, 2019

    Verified Orbitz guest review

  • 8.0.Very good

    Good service, good food Friendly staff Good very good

    2 night family trip, Oct 1, 2019

    Verified Orbitz guest review

See all 103 reviews