Calle Preciados, 42, Madrid City Center, Madrid, Madrid, 28013
What's nearby
Gran Via - 3 min walk - 0.3 km
Puerta del Sol - 7 min walk - 0.6 km
Plaza Mayor - 8 min walk - 0.7 km
Royal Palace of Madrid - 9 min walk - 0.8 km
Prado Museum - 5 min drive - 2.8 km
Getting around
Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 25 min drive
Madrid Principe Pio Station - 18 min walk
Madrid Recoletos Station - 21 min walk
Madrid (XOC-Atocha Train Station) - 28 min walk
Callao Station - 2 min walk
Santo Domingo Station - 3 min walk
Opera Station - 5 min walk
Airport shuttle (surcharge)
Restaurants
Starbucks - 1 min walk
El Asador de Aranda - 1 min walk
O' Faro Finisterre - 1 min walk
Steak Burguer Bar - 1 min walk
Tim Hortons - 2 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Suites You Platinum
When you stay at Suites You Platinum, you'll be in a great location, within a short 10-minute walk of Gran Via and Puerta del Sol. Conveniences such as kitchens are in all apartments, along with flat-screen TVs and free WiFi. Public transportation is only a short walk: Callao Station is 2 minutes and Santo Domingo Station is 3 minutes.
Languages
English, French, German, Italian, Spanish
At a glance
Arriving/Leaving
Check in from 2:00 PM to 7:00 PM and 2:00 PM to 7:00 PM
Express check-out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's Stay My Way mobile app before check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Property amenities
Internet
Free WiFi
Parking and transport
Limited on-site parking
Height restrictions apply for on-site parking
Off-site parking within 1476 ft (EUR 20 per night), from 11:00 AM to 3:00 PM; booking required
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Kitchen
Fridge (mini)
Stovetop
Microwave
Cookware/dishes/utensils
Coffee/tea maker
Electric kettle
Bedrooms
Bed sheets provided
Bathrooms
Shower
Towels provided
Hairdryer
Entertainment
Flat-screen TV
Comfort
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
Lift
Soundproofing
Smoke-free property
Services and conveniences
Luggage storage
Blackout curtains
Mobile key entry
Location highlights
Near a metro station
Near a train station
In the shopping district
In the city centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
General
9 rooms
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way)
Parking
Parking is available nearby and costs EUR 20 per night (1476 ft away; open 11:00 AM to 3:00 PM)
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
On-site parties or group events are strictly prohibited.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Guests can rest easy knowing that there's a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property is professionally cleaned.
Also known as
Suites You Apartment Madrid
Suites You Apartment
Suites You Madrid
Suites You Platinum Madrid
Suites You Platinum Apartment
Suites You Platinum Apartment Madrid
Frequently asked questions
Does Suites You Platinum offer free cancellation for a full refund?
Yes, Suites You Platinum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Suites You Platinum?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Suites You Platinum?
Yes. Parking spaces may be limited.
Is an airport shuttle service offered by Suites You Platinum?
Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.
What are the check-in and check-out times at Suites You Platinum?
Check-in start time: 2:00 PM; check-in end time: 7:00 PM. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
Does Suites You Platinum have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, cookware and a fridge.
What's the area around Suites You Platinum like?
Suites You Platinum is in Madrid Centro, a short 2-minute walk from Callao Station and 3 minutes' walk from Gran Via.
Suites You Platinum Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
7.4/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
14 September 2024
Apartments en good condition
Emma
Emma, 5-night trip
Verified Expedia guest review
8/10 Very good
4 July 2024
The stay was very comfortable. The room was clean and kept in a proper condition. The access to the apartment although explained via a message, however due to multiple entry doors it took a while to figure out how the access was to the room the first time. The best thing was the location of the building apartment which was very close to the main attractions and the market place.
Jeet
Jeet, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
12 May 2024
Location was excellent for us as our son who is studying abroad was just one floor up. They advertised air conditioning, but it didn’t work and they didn’t attempt to fix it. We had issues with check in as the unlock access code was not activated and communication was an issue. They said to text on what’s AP, but didn’t respond.
Stephen
Stephen, 3-night family trip
Verified Expedia guest review
6/10 Good
18 November 2023
Check in was an extremely frustrating process. We landed and we’re hungry but just trying to get in. The first door to the actual building does not lock (just push it to open) it has foil in the lock to prevent it from locking when you close it. Then the floors are not numbered and the doors on the floors are not numbered which gets confusing to figure out where you are suppose to go. The instructions don’t indicate to walk up until you see a door with CH. that would have been extremely helpful. Also, the instructions to which wifi code to use is not clear. I wish they would have said to use the second code because I didn’t know there were more doors inside this second door. Lastly, I kept messaging with them and luckily I know Spanish so I was able to text to communicate but when I would try to call she wouldn’t answer just let it ring and say to text her. A phone call would have been a lot faster and easier and prevented the 15 minutes we stood at the door trying to get in. The good thing about this is the room is actually comfortable and looks as described and in a great location with a great restaurant right next to the main door.
Lucia
Lucia, 2-night family trip
Verified Expedia guest review
8/10 Very good
30 June 2021
Very accesible to restaurants, Bars and points of interest to visit.
Verified traveller
3-night family trip
Verified Expedia guest review
2/10 Poor
14 February 2021
Horrible experience
Firstly, the place we checked in was almost 1 mile away from the actual apartment (nobody told us about it). So, after a long flight we had to walk for 15 minutes uphill in the rain with our suitcases and my baby son 😞.
The bathroom smelled a bit probably because of humidity because there was no shower door. We had to mop the whole bathroom every time we showered. The glass door broke and they never fixed it.
There was no cleaning service (not even garbage pick up) for the 12 days we stayed. I had to go out and take my garbage. Just in the 5th day or so a cleaning person stoped by and left some towels.
Valerio
Valerio, 10-night family trip
Verified Hotels.com guest review
8/10 Very good
19 June 2019
Verified traveller
4-night trip
Verified Expedia guest review
8/10 Very good
8 June 2019
It was great. Centrally located. Check-in is a 10 minute walk from the room. Not much noise at night. Plenty of places to eat and drink around the room.
Verified traveller
4-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
11 May 2019
Jeffrey Alan
Jeffrey Alan, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
2 April 2018
Skip
The office where you check in is a different address that what is listed. So you get to haul your luggage from the apartment to the office and back again. Joy. The walls are paper thin. You can hear EVERYTHING. The keys get stuck in the locks and you get threatened if you don’t return their precious keys (which we did) Do yourself a favor and skip this place and stay at the Hotel Francisco nearby. Beautiful, centrally located and awesome staff.
Kathryn
Verified Hotels.com guest review
6/10 Good
26 July 2017
The Grama Bar directly below was our saving grace!
Anna
Anna, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 June 2017
Perfect Place for short or long stay.
The location was perfect in the Puerta de Sol plaza area. We had a layover for our flight and didn't want anything to far away from the Grand Via. Just a hint look for the e-mail with directions to the office because it is not at the apartment...a short walk but it is best to take a cab to the office and you can walk to the apartment. The night life a live lots of bars, restaurants, shops and anything you can imagine near you.
Jan
Jan, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
6 December 2016
Excellent Location
Location was fantastic, right in the centre within easy walking distance of lots of attractions and restaurants/bars. We asked for a double bed and got 2 singles, and it got very noisy at night time until the early hours but it was worth it to be in such a good location. Staff at the reception were very friendly, would stay here again and recommend as long as you aren't bothered by noisy neighbours!
Laura
Verified Hotels.com guest review
8/10 Very good
9 September 2016
Warning clients about reception localization its a great idea you have must to practice.
António
Verified Hotels.com guest review
2/10 Poor
14 May 2016
Bad experience
during our 4 night stay there was continuous noise from other floors of suites also banging of doors at all times. hence we got very little sleep and this experience spoilt our trip to Madrid and came home exhausted instead of refreshed. I would not recommend anyone staying here because of the noise all night
Verified traveller
Verified Hotels.com guest review
8/10 Very good
25 April 2016
Very good location.
Clean, new and modern apartment. Small but comfortable for a short stay.
Verified traveller
Verified Expedia guest review
10/10 Exceptional
18 April 2016
Excellent location and facilities but can get nois
The stay was great and as comfortable as it gets. Very convenient to every sight in Madrid by foot. The only two drawbacks are the reception which is a 5 minute walk from the hotel/ apartment itself and when we arrived at night with the luggage and our children walking for 5 minutes with all the equipment was the last think we wanted to do. Another thing to be aware of is that it is located in a very busy pedestrian street and the "madrileños" like to party late so it can get pretty noisy in the room.
Not Provided
Verified Hotels.com guest review
10/10 Exceptional
22 October 2015
Visit to Madrid
We stayed in Madrid for 5'nights. This is not a hotel. This is an appartment in the old building in th center of Madrid. It is inexpensive in comparison with the hotels in the same district, it is nice, clean remodeled appartment. The housekeeping is once a week, but if you need anything you can call and they will help you. The check- in is at the office that is in other place in a walking distance but close. The only inconvinience was that there are other tenants in the building who are not the customers of the same office. And when we stayed there was a group of young people on the first floor who were partying every night past mignight. So it was noisy.
Verified traveller
Verified Hotels.com guest review
8/10 Very good
16 September 2015
Madrid room
Friendly staff willing to help
Verified traveller
Verified Hotels.com guest review
4/10 Fair
30 August 2015
Good location, very noisy
It was very noisy.
Verified traveller
Verified Hotels.com guest review
8/10 Very good
9 October 2024
Pontus
Pontus, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
29 September 2024
Apartamento céntrico
Apartamento muy céntrico, se trata de un piso que han reformado para dar lugar a 6 habitaciones. La entrada del piso es compartida por todos ellos. En el edificio no hay nadie resppnsable, tanta para abrir lanpuerta de la calle, como la del piso y la del apartamento, se debe usar una app y no se puede llegar antes pq la app indica que hasta las 14 horas no hay acceso. En toda mi estancia no logramos abrir la puerta de la calle con la app y tuvimos que recurrir a una llave que hay en un locker en la entrada. Las otras dos piertas sin problemas. El ascensor no funcionaba, nos lo avisaron con una semana de antelación pero me parece raro que en una semana no lo arreglen (en mi finca al día siguente vienen los técnicos).
Nuestro apartamento estaba bien de tamaño aunque era interior, una ventana daba direcamente a una pared y la otra a un patio de luces. El wc estaba correcto aunque en la duña salía poco caudal de agua y la encimera de madera estaba bastante deteriorada. En cuanto al parking no está en la finca sino unas calles más abajo, nosotros reservamos en el pkg de Callao por 18.95 euros el día y está muy cerca. Creo honestamente que el apartamento es correcto pero 260 euros por una noche me parece excesivo por muy céntrico que esté.