We stayed at Planters for two nights and were pleasantly surprised. If you're a frequent visitor to Ghana, you're aware that Customer Service is often lacking, not just in the hotel industry, but in general. To our surprise, the staff at Planters were well trained in Customer Service. They were attentive, courteous, pleasant and helpful. They were clearly trained by someone who had experience abroad in the hotel industry. This proves that it is possible for a company to employ locals and train them in good customer service. I was impressed and pleased. The rooms weren't overly fancy and don't compare to star-rated hotel rooms abroad, but they were clean and well decorated. The grounds are beautiful and well maintained. I would highly recommend Planters as the best place to stay when you're in the Takoradi area.
