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Isla Brown Chania Resort & Spa, a member of Brown Hotels

5.0 star property
Luxury hotel in Chania with 2 restaurants and 2 bars/lounges

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Isla Brown Chania Resort & Spa, a member of Brown Hotels

Photo gallery for Isla Brown Chania Resort & Spa, a member of Brown Hotels

Free WiFi, bed sheets
Exterior
Free WiFi, bed sheets
Rooftop terrace
Lobby

Overview of Isla Brown Chania Resort & Spa, a member of Brown Hotels

8.2 out of 10 Very good
8.2/10 Very good

Property highlights

  • Restaurant
  • Bar
  • Pool
  • Pet-friendly
  • Spa
  • Free WiFi
Map
Stavros, Chania, Crete Island, 73100
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Rooftop terrace
  • Breakfast available
  • Seasonal outdoor pool
  • Spa services
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Multilingual staff
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

View all photos for Deluxe Room, Sea View

Free WiFi, bed sheets

Deluxe Room, Sea View

  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Isla Suite with Private pool

Free WiFi, bed sheets

Isla Suite with Private pool

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite with Private Pool

Free WiFi, bed sheets

Honeymoon Suite with Private Pool

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Deluxe Garden View Suite with Shared Pool

Free WiFi, bed sheets

Deluxe Garden View Suite with Shared Pool

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room, Garden View

Free WiFi, bed sheets

Deluxe Room, Garden View

  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Family Suite

Free WiFi, bed sheets

Junior Family Suite

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

About this area

What's nearby

  • On the waterfront
  • Chania Central Market - 19 min drive
  • Old Venetian Harbor - 19 min drive
  • Nea Chora Beach - 37 min drive
  • Port of Souda - 22 min drive
  • Kalamaki Beach - 43 min drive
  • Agia Marina Beach - 48 min drive
  • Platanias Beach - 47 min drive

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis) - 19 min drive

Restaurants

  • Ηλιοβασιλεμα - 4 min drive
  • Tavern Irene - 6 min drive
  • Koulieris Taverna - 4 min drive
  • Sunset Taverna - 6 min drive
  • Mama's Place - 5 min drive
Map

About this property

Isla Brown Chania Resort & Spa, a member of Brown Hotels

Take in the views from the rooftop terrace when you stay at Isla Brown Chania Resort & Spa, a member of Brown Hotels. Guests can indulge in massages, then grab a bite to eat at one of the 2 restaurants. Other highlights at this luxurious hotel include 2 bars/lounges, a seasonal outdoor pool and a terrace. Fellow travellers like the overall property condition.

Languages

English, Greek

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Health First (Greece)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and lunch
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 148 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay for free (dogs and cats only, 1 total, up to 20 lb per pet)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee/tea in a common area

What to do

  • Evening entertainment

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2002
  • Rooftop terrace
  • Garden
  • Seasonal outdoor pool
  • Spa services
  • Reception hall

Room amenities

Be entertained

  • 50-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Main Restaurant – On-site buffet restaurant.
Eleonas Restaurant – On-site restaurant. Open selected days.
Azul Terrace Bar – On-site bar. Open daily.
Pool Bar – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 29 per person

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to October
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and lunch.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece) guidelines.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Cretan Pearl Resort Chania
Cretan Pearl Resort
Cretan Pearl Chania
Cretan Pearl

Frequently asked questions

Does Isla Brown Chania Resort & Spa, a member of Brown Hotels offer free cancellation for a full refund?
Yes, Isla Brown Chania Resort & Spa, a member of Brown Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Isla Brown Chania Resort & Spa, a member of Brown Hotels?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Isla Brown Chania Resort & Spa, a member of Brown Hotels?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Isla Brown Chania Resort & Spa, a member of Brown Hotels?
Yes, cats and dogs stay for free, with a limit of 1 total and maximum weight of 20 lb per pet.
Is parking offered on site at Isla Brown Chania Resort & Spa, a member of Brown Hotels?
Yes, there's free self parking.
What are the check-in and check-out times at Isla Brown Chania Resort & Spa, a member of Brown Hotels?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at Isla Brown Chania Resort & Spa, a member of Brown Hotels and nearby?
Isla Brown Chania Resort & Spa, a member of Brown Hotels has 2 bars and a seasonal outdoor pool, as well as spa services and a garden.
Are there restaurants at or near Isla Brown Chania Resort & Spa, a member of Brown Hotels?
Yes, there are 2 on-site restaurants.
What's the area around Isla Brown Chania Resort & Spa, a member of Brown Hotels like?
Isla Brown Chania Resort & Spa, a member of Brown Hotels is located on the waterfront. Popular attractions include Agia Marina Beach, which is 48 minutes away by car.

Reviews

8.2

Very good

8.6/10

Cleanliness

7.6/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

For the price, the hotel was good. Disappointed with some of the finishes around the hotel (lift in the main building, painting in areas, unfinished areas of the hotel) but in general the hotel was nice. For me, the most disa
Paul Louis, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location
This hotel is just perfect and suits all ages. Its idyllic location is only 15 minutes from chania airport. Brand new luxury hotel with great facilities with stunning views from the spacious restaurant terrace. The breakfast is one of the best I’ve ever had and you are clearly spoilt for choice. The Staff can not do enough for you. Greeting you with with smiles from the moment you step through the door. This hotel has thought of all the finishing touches. the whole design of the Isla brown chania is wonderful and very aesthetically pleasing. Will definitely be going back. You will need a car unless your plan is to just completely relax by one of the gorgeous pools. Or you can land in your helicopter if that’s your preference:)
Main pools
View from the terrace
View from the breakfast terrace
Hotel bar
Tara, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Chania latest Gem!
This hotel is a real fabulous find! From the moment you step foot through the door, the wow factor is there! Warmest of welcome's and the happiest of staff. Nothing is to much trouble and the staff are very happy to help with local places to visit. Although all the facilities are not yet available as the hotel is only two weeks old. You really do not notice. The gym is 24/7 and the pools are full size.
Tara, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hospitality 10/10!
Every single person of the staff were just incredibly helpful, kind, and caring. We had no problems during our 7 day visit. Already decided that we will be back at this lovely resort one day!
7-night trip
Verified Hotels.com guest review

8/10 Very good

Nice stay, but a bit too far away from Chania
Very nice hotel with comfy rooms and delicious breakfast. Pool area also nice. However, the hotel is located on the countryside with the pros and cons from such location. It is far away from party, busy traffic and noise. On the orker hand, it takes 40 minutes with bus to Chania. Unless you want to spend +25€ each way in taxi (which brings you there in 25 minutes each way). Limited dining options nearby, but we dined at Mitsos BBQ one evening, and would recommend that. All in all, a very nice hotel, but if you want to dine and take a stroll in Chania, you might consider a hotel closer to the city.
Stian, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Niels, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Das Zimmer hatte einige Spuren der Vorgänger, was das Bild des Hotels leider auch kaputt macht. Keine Schalldichtung, man hörte die Stimmen im Nachbarszimmer sowie die Leute im Gang. Zu wenig Haken im Badezimmer und auf dem Balkon gibt es keinen Wäscheständer. Reserve WC-Papierrolle nicht vorhanden, wir durften uns dann selbst darum kümmern. Frische Strandtücher werden bei der Zimmerreinigung nicht gebracht, kann diese jedoch beim Pool bezogen werden. Frühstück war dafür sehr positiv, es gab für jeden was und eine sehr grosse Auswahl an Speisen. Bedauerlicherweise zu wenig Personal, deshalb musste man immer auf den Kaffee warten. Ein Auto ist auf jeden Fall von Vorteil. Der Gepäckträger hat sich noch ein unpassender Streich gespielt. Wir waren mit dem Gepäck schon vor dem Hotel als er uns aufforderte, das Gepäck auf den Golfwagen zu laden und einzusteigen. Er machte eine Runde auf dem Parkplatz und sagte uns das Hotel sei voll und er würde uns in ein anderes bringen. Fanden wir gar nicht lustig und nicht professionell. Vor allem sind wir dann am selben Ort vor dem Hotel gefahren worden, an dem wir bereits waren.
Naomi, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Not impressed
Calling this a 5 star hotell is a legit joke. There is no system going on with the service. Realy unimpressed with the whole show lf the hotel. Beutifull place, but everything else just not up there. Looking like a 5 star hotel, but more like 3 with the service. Food was also very shabby and limites choices. We didnt even get our lunch we ordered. Cant say i want to return here with the pricepoint they are charging and with the limited service.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Soundproofing in the rooms were not good, the room next to us were really loud during the nights screaming, running, partying etc. so it was hard to sleep and the staff of the hotel didn’t complain to them about it. Also sometimes we didn’t get servicce from the staff in long time. Especially in the Pool restaurant. The gym was quite small. Overall nice and clean hotel.
Valtteri, 5-night romance trip
Verified Ebookers guest review