This is a very, very Japanese property, a three star hotel, catering basically to just Japanese tourists and occasional tour groups from China and Korea. It is really not meant for tourists from say, Europe or the United States, unless one is adventurous. The property is very old and dated, with manual key locks for the door (one key is given), a manual key lock for the room safes, and as noted in previous reviews, it could be a little cleaner. The beds are uncomfortable, with one hard, small pillow provided. However, the plus side, the onsen hot spring baths on the bottom floors were great, with many amenities provided, such as different soaps, grooming aids etc. Also the hotel serves huge, excellent buffet breakfasts and dinners, all included in the room price. The quantities of food were copious, the choices ample and the quality was superb. But, again keeping with the serious Japanese flavor of this hotel, only chop sticks are provided (no forks and knives). This was no problem for us as we know how to eat with chop sticks, but for those who don't this could be a problem. The hotel is just a ten minute walk from "Hell Valley" and the entrance to the extraordinary national park. So, this hotel is a mixed bag. Would we stay there again? Maybe, since we know what it's about.