2/10 Poor
14 November 2017
Nightmare Visit
drove 1000 KMs to get to this location, arrived at midnight, hotel was closed with no staff on site, called Hotels.Com they could not get in contact with the hotel and informed me that it closes at 22:00, did not mention this on the app when i booked, slept in my car, hotel opened at 08:00, had a shower and the mediocre breakfast then had another 1000 KMs to drive.
Room was very basic and the bottle of water on the bar was over 3 Euro, not even complimentary water.
When I complained, i was told they forgot to put a note in the window informing me that they were shut, I have never known a hotel to close at night, what wpuld happen if there was an emergency, totally amateur attitude, would never book again
Tyrus
Tyrus, 1-night trip
Verified Hotels.com guest review