Banana Bay, South East Peninsula, Parish of St. George, Basseterre, 265
What's nearby
Banana Bay Beach - 1 min walk - 0.1 km
Cockleshell Bay - 6 min walk - 0.5 km
Turtle Beach - 15 min walk - 1.3 km
Sandy Bank Beach - 7 min drive - 3.3 km
Frigate Bay Beach - 16 min drive - 12.2 km
Getting around
Basseterre (SKB-Robert L. Bradshaw Intl.) - 22 min drive
Newcastle (NEV-Vance W. Amory Intl.) - 80 min drive
Oranjestad (EUX-F.D. Roosevelt) - 29 miles/46.7 km
Airport shuttle (surcharge)
Restaurants
Cafe Calypso - 29 min drive
Sunshines Bar & Grill - 82 min drive
Drift Restaurant & V Gallery - 68 min drive
Rock Lobster - 28 min drive
Chrishi Beach Club - 64 min drive
About this property
Park Hyatt St. Kitts
At Park Hyatt St. Kitts, you can spend time at the beach enjoying beach umbrellas, beach massages and yoga, plus you'll have access to on-site snorkelling and kayaking. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Dining choices include 3 restaurants, and the 3 bars/lounges are great places to grab a cold drink. A free kid's club, a beach bar and a 24-hour fitness centre are other highlights at this luxurious hotel. Fellow travellers say great things about the helpful staff.
All-inclusive
All-inclusive room rates at Park Hyatt St. Kitts are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Languages
English
At a glance
Hotel size
126 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Express check-out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Babysitting*
Free supervised childcare
Free children's club
Pets
Pets stay for free (dogs and cats only, 1 total, up to 23 kg per pet)
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
3 restaurants
3 bars/lounges
Beach bar
Private dining
Shared microwave
24-hour room service
Water dispenser
Travelling with children
Free children's club
Children's pool
Playground
Free supervised childcare/activities
Local/corner shop
Children's menu
What to do
On the beach
Beach yoga
Fitness classes
Golfing
Kayaking
Snorkelling
Shopping
Fishing
Golfing nearby
Boat tours nearby
Scuba-diving nearby
Working away
Business centre
Meeting rooms
Conference centre (7000 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool cabanas (surcharge)
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Facilities
18 buildings/towers
Built in 2017
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Television in common areas
Communal living room
24-hour fitness centre
2 outdoor pools
Designer shops on-site
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Reception hall
Colonial architecture
Accessibility
Lift
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Handrails in stairwells
Room amenities
Be entertained
50-inch LCD TV
Premium TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Minibar
Espresso maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Soundproofed rooms
Turndown service
Alarm clock
Premium bedding
Rollaway/extra bed (surcharge)
What to enjoy
Balcony or patio
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Access via exterior corridors
Mobile key entry
Special features
Spa
Sugar Mill Spa & Sanctuary has 9 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
The Great House – This family restaurant is located by the pool. Guests can enjoy al fresco dining (weather permitting).
The Fishermans Village – Overlooking the ocean, this restaurant serves lunch and dinner. A children's menu is available. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Resort fee: USD 70.20 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 25.00 to 50.00 per person
Airport shuttle service is offered for an extra charge of USD 50 per person (one-way)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for USD 75.0 per stay
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Also known as
Park Hyatt St. Kitts Hotel Basseterre
Park Hyatt St. Kitts Hotel
Park Hyatt St. Kitts Basseterre
Park Hyatt St Kitts Basseterr
Park Hyatt St. Kitts Hotel
Park Hyatt St. Kitts Basseterre
Park Hyatt St. Kitts Hotel Basseterre
Frequently asked questions
Does Park Hyatt St. Kitts offer free cancellation for a full refund?
Yes, Park Hyatt St. Kitts does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Park Hyatt St. Kitts?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Park Hyatt St. Kitts?
Yes, cats and dogs stay for free, with a limit of 1 total and maximum weight of 23 kg per pet. Food and water bowls are available.
Is parking offered on site at Park Hyatt St. Kitts?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Park Hyatt St. Kitts?
Yes, an airport shuttle is available. The charge is USD 50 per person one-way.
What are the check-in and check-out times at Park Hyatt St. Kitts?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-out is available.
What is there to do at Park Hyatt St. Kitts and nearby?
Have fun with on-site activities such as kayaking, fishing and snorkelling. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Park Hyatt St. Kitts also has 3 bars, a 24-hour fitness centre and a sauna, as well as a picnic area and a garden.
Are there restaurants at or near Park Hyatt St. Kitts?
Yes, there are 3 on-site restaurants, featuring al fresco dining and ocean views.
Does Park Hyatt St. Kitts have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Park Hyatt St. Kitts have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Park Hyatt St. Kitts like?
Park Hyatt St. Kitts is located on the waterfront, a short 6-minute walk from Cockleshell Bay and 15 minutes' walk from Turtle Beach.
Park Hyatt St. Kitts Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
1 November 2024
Rungnapha
Rungnapha, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 August 2024
This was our 3rd time visiting this property. Celebrated our 20th wedding anniversary. Started the vacation off with a couples massage at the Sugar Mill spa onsite. Chef Aular prepared a fantastic and memorable anniversary dinner for us. Loved it, as always. Friendly staff. Many staff members remembered us from our prior visit last fall and made us feel most welcome. Clean and spacious rooms. Beautiful view of Nevis. Planning on going back as soon as we are able to.
IOANNIS
IOANNIS, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 August 2024
The staff were beyond friendly and helpful. One of the nicest hotel experiences I’ve ever had. Grounds are manicured and beautiful. Room had beautiful view and cleaned twice daily. A gem hotel and beautiful island.
Miriam
Miriam, 5-night family trip
Verified Expedia guest review
2/10 Poor
5 August 2024
Laughton
Laughton, 1-night trip
Verified Expedia guest review
4/10 Fair
3 August 2024
Value for Price Isn’t There
Over $10k for a suite with 2 rooms for a week vacation is hard to justify at this resort and, frankly, St Kitts. They nickel and dime you for everything. People are nice but not friendly and not particularly skilled. The resort was mostly empty and I found it inexplicable they don’t discount some to get more people. You can have an epic vacation on St Barts for the same price.
John
John, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 July 2024
The staff was consistenly friendly and attentive. The grounds were manicured and clean. No empty glasses or wet towels left.
Ice water at the poolside and beachside was absolutely refreshing and the courtesy sun screen and cooling gel.
eileen
eileen, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
7 July 2024
AMAZING!! Property was unbelievable and the staff was top notch! We will definitely go back in the future.
Jeffrey
Jeffrey, 8-night family trip
Verified Expedia guest review
2/10 Poor
5 July 2024
Robert
Robert, 4-night trip
Verified Expedia guest review
10/10 Exceptional
15 June 2024
Mina
Mina, 7-night trip
Verified Expedia guest review
10/10 Exceptional
7 June 2024
Amazing staff - specifically Oral and Terrance. Beautiful country.
Steve
Steve, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 June 2024
Outdoor pools 😍
Taryn
Taryn, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
5 June 2024
Well kept property, great service, secluded. Food wasn’t great but you can always eat in town.
Cristina Betancourt
Cristina Betancourt, 5-night family trip
Verified Expedia guest review
8/10 Very good
27 May 2024
Timothy
Timothy, 4-night trip
Verified Expedia guest review
10/10 Exceptional
24 May 2024
The infinity pools were clean, refreshing and beautiful. The beach was very nice and quiet. I woke up early twice, to watch the sun rise over large hills. Absolutely worth it! My wife and I went with two other couples in May of 2024. I felt like we had the hotel all to our selves. It was awesome! The staff was very polite and accommodating. Next time we plan to take advantage of more complementary activities at the hotel.
Dante
Dante, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 April 2024
Very nice property, great swimming pool with unmatched view of Nevis. Staff is terrific!
Sukwon
Sukwon, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
28 April 2024
Rashon Dwight
Rashon Dwight, 4-night trip
Verified Expedia guest review
10/10 Exceptional
13 April 2024
We loved our stay. It was quiet and felt very exclusive. Just wished there were more food choices and more stores. The market is cute but too small. And the other stores were never open and when they were they didn’t sell much. Gelato and smoothie hut were great.
Suzanna
Suzanna, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
8 April 2024
Beautiful property
Lynne
Lynne, 7-night trip
Verified Expedia guest review
6/10 Good
16 March 2024
I’m still shocked at how expensive everything was on resort. They charge 5 star major city centre prices (London, my, etc) for limited amenities and variety, while taking every opportunity to overcharge you for EVERYTHING. One Scoop of kids ice cream? $4 usd… cheapest bottle of (not great) wine? $80 usd… want to play basketball for more than 30 minutes? Oh yeah, you’ll pay for that too. I’m still trying to figure out what I paid for before arriving. Every day can easily cost you $750 usd. It was nice, but it’s still the Caribbean and this place has a mediocre beach with no amenities. I wish we would have had a better experience, but totally not worth it. Would not recommend.
Camilo
Camilo, 7-night family trip
Verified Expedia guest review
8/10 Very good
12 March 2024
La propiedad es muy bonita y la vista espectacular. El check in fue tardado no obstante me dieron late check out y una comida de cortesía, por lo cual quedamos agradecidos. La ducha de mano del baño se dañó e inmediatamente lo arreglaron. La respuesta ante los inconvenientes fue correcta no obstante uno no espera esos inconvenientes en un hotel de ese precio.
Jonathan
Jonathan, 1-night romance trip
Verified Expedia guest review
8/10 Very good
24 February 2024
Mark
Mark, 7-night trip
Verified Expedia guest review
6/10 Good
18 February 2024
The property is beautiful and the scenery is absolutely gorgeous. However that’s about all this place has. The service is incredibly slow and not attentive. If you’re big on food, the food here was not good. Everything is very expensive for the quality of food and service. You have to put the towels on your own chairs and chase waiters and call to remind of cleaning rooms often. Not even the cocktails were good and took 30-45 minutes to get a drink. We took a ferry to Nevis at the Four Seasons for dinner and it was a huge difference in service and food and drinks. There’s even a live band at night. At Park Hyatt, it’s completely dead at 9:30pm. There was no music even during the day. It would be nice to have a bar. We got engaged here on Valentine’s Day and couldn’t ask for a better view but that’s about it. The woman in the marketplace makes the best smoothies and coffees, highly recommend just going to her for those drinks. And one girl at the pool was the most attentive. Upon checking out, we requested a car to take us to the airport and they were 30 minutes late and no one knew what they were doing. The hotel is beautiful but food and service is everything.
Frank
Frank, 5-night romance trip
Verified Expedia guest review
8/10 Very good
18 February 2024
Hosana
Hosana, 3-night trip
Verified Expedia guest review
10/10 Exceptional
18 February 2024
Peaceful and quiet, if your looking for rest and relaxation this is the place
Joseph
Joseph, 3-night romance trip
Verified Expedia guest review
4/10 Fair
8 February 2024
Service is absolutely poor. Nobody around to help and when they do it’s with little to no care. Food is awful. Limited options, and half the stuff on the menu isn’t available. They make substitutions without asking. Rooms are not cleaned. Floor is dirty, my feet were black from walking around the room every day. Our sheets were never changed the whole 6 day stay. Robes were stained. Scratches on the floor. Should not be considered a five star resort.