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The Dostyk Hotel

5.0 star property
Luxury hotel with spa, near Almaty Opera House

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Photo gallery for The Dostyk Hotel

Experience the grand lobby with its central floor, reception desk, and elegant chandeliers.
Relax in our inviting lobby, featuring a curved sofa and bar area, perfect for unwinding and watching TV.
Traditional hotel with a central entrance and two wings, offering a welcoming atmosphere and comfortable seating areas.
Relax by the pool surrounded by lush greenery and a vibrant mosaic tile design.
Enjoy a drink at the bar with a selection of beverages and comfortable seating.
In the heart of Almaty, The Dostyk Hotel offers an opulent retreat. Unwind by the poolside bar or indulge in a rejuvenating spa treatment like a facial or manicure/pedicure. With high-speed WiFi, Orange restaurant serving local cuisine and multilingual staff available to assist you during your stay.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Airport transfer
  • Bar
  • Pet-friendly
  • Gym
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Hot tub
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Cable/satellite TV service
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Suite

Living area

Executive Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Shower/bath combination
Bathrobes
  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, desk

Standard Single Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Bathrobes
Private bathroom
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Presidential Suite

Premium bedding, minibar, in-room safe, desk

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
LED TV
Premium bedding
  • 150 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Shower/bath combination
Bathrobes
Bidet
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Experience the tranquil atmosphere of our central atrium, surrounded by lush greenery and comfortable seating areas.

Rahat Palace Hotel

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.6 out of 10, Excellent, 207 reviews
The price is S$191
includes taxes & fees
18 Jul - 19 Jul
Rahat Palace Hotel
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About the area

Map
36 Kurmangazy Street, Almaty, 050021

What's nearby

  • Almaty Opera House - 9 min walk - 0.8 km
  • Republic Square - 12 min walk - 1.1 km
  • National Museum of Kazakhstan - 16 min walk - 1.3 km
  • Zenkov Cathedral - 17 min walk - 1.5 km
  • Panfilov Park - 3 min drive - 2.3 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 29 min drive
  • Almaty Station - 13 min drive
  • Almaly - 14 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Vanilla - ‬5 min walk
  • ‪Guinness Pub - ‬6 min walk
  • ‪Чайxана Navat - ‬7 min walk
  • ‪Cafeteria - ‬6 min walk
  • ‪Six Coffee+Wine - ‬5 min walk

About this property

The Dostyk Hotel

When visiting Almaty, The Dostyk Hotel is a great choice to consider. You can visit the spa to indulge in massages, body wraps or manicures and pedicures, and local cuisine is served at Orange, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a poolside bar and a health club. The property is only a short walk to public transportation: Almaly is 14 minutes away.

Languages

English, Russian

At a glance

DONE

Hotel size

    • 72 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 11:30 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 1 PM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
DONE

Pets

    • Pets stay for free
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

Working away

  • Business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • LED television
  • Digital TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna.

Dining

Orange – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Bastau – On-site bar. Open 24 hours.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KZT 3500 per person
  • Airport shuttle service is offered for an extra charge of KZT 4480 per room (one way)
  • Local area shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for KZT 5600.0 per day

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Property Registration Number 941140000398

Also known as

Dostyk
Dostyk Almaty
Dostyk Hotel
Dostyk Hotel Almaty
The Dostyk Hotel Hotel
The Dostyk Hotel Almaty
The Dostyk Hotel Hotel Almaty

Frequently asked questions

Does The Dostyk Hotel offer free cancellation for a full refund?

Yes, The Dostyk Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Dostyk Hotel?

Yes, there's an indoor pool.

Are pets allowed at The Dostyk Hotel?

Yes, pets stay free.

Is parking offered on site at The Dostyk Hotel?

Yes, there's free self parking.

Is an airport shuttle service offered by The Dostyk Hotel?

Yes, an airport shuttle is available. The charge is KZT 4480 per room one way.

What are the check-in and check-out times at The Dostyk Hotel?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Check-out time is 1 PM. Late check-out is available for a charge (subject to availability). Contactless social distancing is available.

Is there an on-site casino at The Dostyk Hotel?

No, this hotel doesn't have a casino, but Casino Zodiak (7-min drive) is nearby.

What is there to do at The Dostyk Hotel and nearby?

The Dostyk Hotel has a spa and an indoor pool, as well as a steam room and a garden.

Are there restaurants at or near The Dostyk Hotel?

Yes, Orange offers local cuisine.

What's the area around The Dostyk Hotel like?

The Dostyk Hotel is in Medeu District, a short 12-minute walk from Almaty Opera House and 15 minutes' walk from Republic Square.

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The Dostyk Hotel Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Location

What guests liked

  • The breakfast buffet offered excellent food selections and met the guests' expectations. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great Stay During Almaty Transfer

Great short stay in the center of Almaty during a transfer on Air Astana. Young desk staff were wonderful and helpful. Airport transfer efficient. Room was better than I had expected given the price I paid. Breakfast buffet was excellent if not effusive. Love the local options. Lobby is grand. Location central. A/C struggled during hot spell.
Dirk, 1-night trip

10/10 Exceptional

Perfect place, testy food, Next time travel only Dostyk Hotel !
Konstantin, 8-night trip

10/10 Exceptional

Very nice hotel in the middle of everything

8/10 Very good

Guzel Hotel

Guzel ve keyifli
Veysel Nebi, 5-night trip

10/10 Exceptional

Very special and clean room. I will stay at Dostyk again!
Ilya, 1-night trip

10/10 Exceptional

Really liked this hotel in Almaty. The breakfast was great. Rooms were really bright, very clean and spacious. Staff was super helpful. Overall it was perfect and no complaints whatsoever. Will stay again if I’m ever back in Almaty.
Mark, 2-night trip

10/10 Exceptional

Check-in as a VIP access was granted at 11 am. Late check-out was also given to us. Airport transfers were done for us. Friendly and helpful front desk and staff. The place is within walking distance to popular Almaty attractions.
Trinidad, 1-night trip

10/10 Exceptional

Great

Grat stay, friendly staff, front desk was very helpful when I had an emergency and needed to go to a hospital, they arranged everything including Taxi to hospital, who refused to take any money for the ride. That was very kind and helpful from the Hotel and the Taxi driver side. All I can say is THANKS
Shadman, 4-night trip

10/10 Exceptional

Good hotel

The hoteliers are friendly and the rooms are kept clean. Next time I visit Almaty again, I will definitely stay at this hotel again. The only regret is that I left my baggage at the hotel, but there was no separate storage room, so I kept it next to the front desk. Like other hotels, it would be nice to store luggage in the storage room and give luggage tags to customers to manage them safely. But you don't have to worry about losing your luggage or not.
Sangyun, 2-night trip

8/10 Very good

Excellent

Shops on the first floor were never open, the majority of staff had no ideas or references for shopping. Very limited ability to charge to room (results in multiple charges and fees for international visitors). Overall, these were small things as the hotel is lovely, the rooms comfortable, the location excellent, and several staff members (Svitlana at reception) are exceptional.
Cynthia, 4-night trip

8/10 Very good

Ok

Good location Staff helpful Never a five star hotel Souless, dated and rooms have zero soundproofing. Worst thing was half a weeks laundry cost $80 to do!! Daylight robbery. Overall it was fine, but nothing special.
4-night trip

10/10 Exceptional

STEFANO, 2-night trip

10/10 Exceptional

카자흐스탄 국가 GDP 수준에 비해서는 높은 고가의 호텔이었으나 교통편의성 서비스 등 만족스러웠습닏. 다만 조식이 기대보다는 못한 느낌이었음.
SANG CHUL, 2-night trip

10/10 Exceptional

Tom, 7-night trip

8/10 Very good

Jakob, 2-night trip

10/10 Exceptional

4-night trip

10/10 Exceptional

John, 1-night trip

10/10 Exceptional

4-night trip

8/10 Very good

Gutes Hotel mit europäischem Standard. Zimmer war sauber und ausreichend groß, Klima hat gut gekühlt aber ließ sich nicht komplett ausschalten. Im Flur im 4. Stock leider sehr laute Klima ohne Wirkung und unangenehmer Geruch. Frühstück war ausreichend, Brot und Kaffee leider Nix.
Till, 3-night trip

10/10 Exceptional

Bien placé, bien équipé, spa sympa

Bien placé, bien équipé, spa sympa
Philippe, 1-night trip

10/10 Exceptional

Yuliya, 3-night trip

8/10 Very good

호텔은 오래되어 낡았으나 청결하게 관리되어 있음. 하지만 에어컨이 약히고 작동시 소음이 심한 편임. 예민한 사람은 취침에 방해될 정도임. 아침 조식은 좋았지만 매일 똑 같은 메뉴라 오래 머물 경우 문제가 됨.
Jaekyung, 5-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

Zhanat, 8-night trip

10/10 Exceptional

3-night trip