In the heart of Penang, Hotel NEO+ Penang by ASTON offers a haven with its on-site restaurant Lemongrass and coffee shop. Stay active at the gym, unwind by the outdoor pool or explore nearby Hin Bus Depot Art Centre. With free in-room WiFi and helpful staff, this hotel is perfect for those seeking convenience and relaxation.
Swettenham Pier Cruise Terminal - 3 min drive - 3.0 km
Gurney Drive - 3 min drive - 3.0 km
Getting around
Penang (PEN-Penang Intl.) - 24 min drive
Penang Sentral - 26 min drive
Tasek Gelugor Station - 34 min drive
Restaurants
Starbright Coffee - 2 min walk
Four Leaves Bakery - 3 min walk
Kirin Sushi 麟。日式料理 - 2 min walk
Nasi Kandar Hajah Mydin - 2 min walk
Lé 楽 - 1 min walk
About this property
Hotel NEO+ Penang by ASTON
When you stay at Hotel NEO+ Penang by ASTON, you'll be a short five-minute drive from KOMTAR and Gurney Drive. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. Also, Gurney Plaza and Penang Hill are within a short drive. Fellow travellers love the helpful staff.
Languages
English, Malay
At a glance
Hotel size
196 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Working away
Meeting room
Services
24-hour front desk
Concierge services
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
Fitness centre
An outdoor pool
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Premium bedding
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Lemongrass – On-site restaurant.
Art and Soul Cafe – On-site café.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MYR 2.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 31.80 for adults and MYR 16 for children
Children & extra beds
Rollaway beds are available for MYR 90.0 per day
Policies
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and outdoor lighting on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel NEO Penang George Town
NEO Penang
Hotel NEO+ Penang George Town
NEO Penang George Town
Hotel NEO+ Penang
Neo Penang By Aston
Hotel NEO+ Penang by ASTON Hotel
Hotel NEO+ Penang by ASTON George Town
Hotel NEO+ Penang by ASTON Hotel George Town
Frequently asked questions
Is there a pool at Hotel NEO+ Penang by ASTON?
Yes, there's an outdoor pool.
Are pets allowed at Hotel NEO+ Penang by ASTON?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel NEO+ Penang by ASTON?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel NEO+ Penang by ASTON?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel NEO+ Penang by ASTON and nearby?
Hotel NEO+ Penang by ASTON has an outdoor pool and a fitness centre.
Are there restaurants at or near Hotel NEO+ Penang by ASTON?
Yes, there's an on-site restaurant, Lemongrass.
What's the area around Hotel NEO+ Penang by ASTON like?
Hotel NEO+ Penang by ASTON is in Downtown George Town, a short 2-minute walk from KOMTAR and 2 minutes' walk from Penang Times Square.
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Hotel NEO+ Penang by ASTON Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.0/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
24 February 2025
Great stay
Great stay
Thomas
Thomas, 4-night trip
10/10 Exceptional
25 February 2025
Good hotel
Good location, comfortable and clean room, convience store in the lobby, and reasonable rate. I would stay here again.
David
David, 3-night trip
10/10 Exceptional
14 January 2025
Would stay again.
Very welcoming reception staff, comfortable, clean room.
Pool area nice, excellent location, quiet room.
Linda
Linda, 2-night trip
10/10 Exceptional
2 March 2025
Nice clean room
Clean, quiet room with friendly staff. The hotel has water dispensers in the hallway to reduce plastic waste. Centrally located in George Town.
Geoffrey
Geoffrey, 3-night trip
8/10 Very good
19 February 2025
Good location
Good location to get about in George town. Plenty of lical street food within walking distance. Water dispenser along the corridor if each level. Good view of the city skyline at the swimming pool level. ( top floor).Room is compact. Reasonably priced for size of room. Will stay there again.
Christine S K
Christine S K, 2-night trip
8/10 Very good
11 February 2025
Convenient place
The shower in the bathroom is fixed, which is not very convenient to use, but everything else is pretty good.
Bing-Hao
Bing-Hao, 2-night trip
10/10 Exceptional
14 December 2024
Good hotel and area
It's a good hotel. All what you need is reachable within 3-5 minutes
The pool was very great
Michael
Michael, 3-night trip
10/10 Exceptional
16 November 2024
nice rooftop pool, good location
Kim kwan
Kim kwan, 1-night trip
10/10 Exceptional
17 November 2024
Solo Travelling
Very pleasant stay, great location, great facilities.
Rooftop pool was clean and had beautiful views.
Very good quality room for the price.
Thieva and Eila at reception very nice and very helpful throughout my stay.
Alex
Alex, 4-night trip
10/10 Exceptional
30 April 2024
Great place to stay and clean
rahman
rahman, 1-night trip
8/10 Very good
29 August 2024
Good place to stay. Friendly staffs
Verified traveller
1-night trip
10/10 Exceptional
23 June 2024
Great location, clean hotel, nice rooftop pool, fantastic price and will definitely come back again.
Huck
Huck, 2-night trip
8/10 Very good
26 November 2024
It was good
Charanjit
Charanjit, 1-night trip
10/10 Exceptional
6 June 2024
Ambience and convenient to shopping and food places just marvelous
Jeffrey
Jeffrey, 3-night trip
10/10 Exceptional
28 May 2024
Clean bed sheets
Great stay!
Verified traveller
1-night trip
10/10 Exceptional
1 August 2024
A good venue to stay. Very convenient
Yang Nyit
Yang Nyit, 1-night trip
8/10 Very good
29 December 2024
.
MOGAMAT
MOGAMAT, 6-night trip
6/10 Good
22 September 2024
The hotel is very clean and it is located in a central location. The room is a little small. Wish the room can be bigger :))
Ariel
Ariel, 2-night trip
10/10 Exceptional
24 March 2023
Great location close to shops and restaurants.
Martyn
Martyn, 2-night trip
8/10 Very good
4 March 2024
Good location and walkable to nearby malls and restaurant.
ROZANI
ROZANI, 1-night trip
10/10 Exceptional
5 June 2024
The breakfast buffet was excellent in term of quality and quantity. The servicing staffs were friendly and courtesy, definitely a good pick!
Leung
Leung, 8-night trip
6/10 Good
22 December 2024
The lobby looked a little dirty. We dropped our bags off before check in time, and when we came back during check in time to collect our bags, there was only 1 staff available doing check in, so we had to find another staff before collecting our bags.
Verified traveller
2-night trip
10/10 Exceptional
12 January 2024
Comfy bed, nice pool. Would stay again
kevin
kevin, 1-night trip
8/10 Very good
5 March 2024
Staff are helpful n friendly, hotel room is clean, clean drinking water, good breakfast. Location is quite convenient.
Angie
Angie, 3-night trip
8/10 Very good
16 May 2024
Great stay
Great place to stay we have stay the same place 2 years ago, 10 min walk to night market and 10 min walk to 1st ave mall and Komtar. Average breakfast