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Koala Shores Port Stephens Holiday Park

Photo gallery for Koala Shores Port Stephens Holiday Park

Water View Suite | Terrace/patio
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Bushland Villa | Terrace/patio

Overview of Koala Shores Port Stephens Holiday Park

Koala Shores Port Stephens Holiday Park

3.5 star property
3.5-star beachfront holiday park in Lemon Tree Passage with outdoor pool

8.0/10 Very good

136 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Microwave
  • Laundry facilities
The price is S$173
Price available on 15/12/2022
Map
2 Oyster Farm Road, Lemon Tree Passage, NSW, 2319
Main amenities
  • 29 accommodations
  • On the beach
  • Outdoor pool
  • Outdoor tennis court
  • Children's pool
  • Coffee shop/cafe
  • Terrace
  • Air conditioning
  • Garden
  • Snack bar/deli
  • Self-serve laundry
  • Picnic area
Feel at home
  • Children's pool
  • Playground on site
  • Cookware, dishware and utensils
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • On the beach

Getting around

  • Newcastle, NSW (NTL-Williamtown) - 19 min drive

Restaurants

  • Valhalla - 20 min drive
  • Cookabarra Restaurant & Function Centre - 22 min drive
  • Anna Bay Thai - 26 min drive
  • Anna Bay Tavern - 26 min drive
  • Rubi Blue - 26 min drive

About this property

Koala Shores Port Stephens Holiday Park

When visiting Lemon Tree Passage, Koala Shores Port Stephens Holiday Park is a great choice to consider. Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. Other features include an outdoor tennis court, a children's pool and a snack bar/deli. Fellow travellers like the helpful staff and family-friendly amenities.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 29 units

Arriving/Leaving

  • Check-in time from 3 PM until 5:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 5 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking

Other information

  • No alcohol served on site
  • No stag or hen parties

Property amenities

Food and drink

  • Coffee shop
  • BBQs
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Mini golf
  • Playground

What to do

  • On the beach
  • Tennis
  • Beach volleyball
  • Mini golf
  • Kayaking nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Pool loungers

Facilities

  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Outdoor tennis court

Accessibility

  • In-room accessibility (select rooms)

Languages

  • English

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Bed sheets provided

Freshen up

  • Towels

Food and drink

  • Microwave
  • Stovetop
  • Toaster
  • Cookware, dishes and utensils

Fees & policies

Mandatory fees

This property charges a 1.8% fee for American Express credit card, 1.02% for Mastercard credit card, 0.87% for Visa credit card, 0.57% for Visa debit card, 0.52% for Mastercard debit card, 0.43% for EFTPOS card and 2% for other international credit card payments made on site.

Optional extras

  • Credit card charges are subject to an extra charge of 2 per cent

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

BIG4 Koala Shores Port Stephens Holiday Park Campground
BIG4 Koala Shores Port Stephens Holiday Park Lemon Tree Passage
BIG4 Koala Shores Port Stephens Holiday Park
BIG4 Koala Shores Port Stephens Holiday Park Campsite
BIG4 Koala Shores Stephens Pa
Koala Shores Port Stephens
BIG4 Koala Shores Port Stephens Holiday Park
Koala Shores Port Stephens Holiday Park Holiday Park
Koala Shores Port Stephens Holiday Park Lemon Tree Passage

Frequently asked questions

Does Koala Shores Port Stephens Holiday Park offer free cancellation for a full refund?
Yes, Koala Shores Port Stephens Holiday Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Koala Shores Port Stephens Holiday Park?
As of 4 December 2022, prices found for a 1-night stay for 2 adults at Koala Shores Port Stephens Holiday Park on 15 December 2022 start from S$173, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Koala Shores Port Stephens Holiday Park?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Koala Shores Port Stephens Holiday Park?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Koala Shores Port Stephens Holiday Park?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Koala Shores Port Stephens Holiday Park?
Yes, there's free self parking.
What are the check-in and check-out times at Koala Shores Port Stephens Holiday Park?
You can check in from 3 PM - 5:00 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at Koala Shores Port Stephens Holiday Park and nearby?
Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Enjoy a swim in the outdoor pool or use the holiday park's other amenities, which include a picnic area and a garden.
What's the area around Koala Shores Port Stephens Holiday Park like?
Koala Shores Port Stephens Holiday Park is located a short 3-minute walk from Tilligerry Creek. Travellers say that this holiday park is in a good location.

Overall score and ratings

8.0

Very good

8.0/10

Cleanliness

8.0/10

Staff & service

6.7/10

Amenities

7.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

6/10 Good

Overnight comfortable stay
Comfortable, quiet & clean cabin with parking beside. Well enough equipped for 2 couples. Check in was easy and the grounds are very nice.
Karen, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Very good; a few maintenance issues.
Deborah, 1-night romance trip
Verified Wotif guest review

4/10 Fair

Wlodzimierz, 1-night trip
Verified Expedia guest review

6/10 Good

Convenience, jumping pillow for kids. Disappointed in the up keep. Bathroom door wouldn’t shut, floor greasy, playground unkept, rabbit looked as though hadn’t been thought of for a long time. No water etc. stayed here 25yrs ago and looks the same
Karley, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

Great location, friendly staff, good facilities
Bryan, 1-night romance trip
Verified Expedia guest review

8/10 Very good

gary, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Booked a cabin for the night for 6 people, the room smelt like bleach the floors were slippery and damp and we found grubs/maggots in the bed. Ended up packing up and decided not to stay - never heard a response from the caravan park.
Rose, 1-night family trip
Verified Wotif guest review

8/10 Very good

the location was great but the decor is very dated and old
Karin, 1-night family trip
Verified Expedia guest review

6/10 Good

Cabins are well sized however are dated and in need of a refresh. The blind did not cover the whole window in our master room, therefore allowing anyone to see into the room. Most disappointing was the family friendly facilities like the pool, kids jumping pillow, etc. had such limited operating times despite being school holidays and daylight savings time. For the cost, we would have probably stayed closer to Nelson Bay.
Dionne, 2-night family trip
Verified Wotif guest review

8/10 Very good

Loved the location. Pool was great. Cabin clean and functional. Would come again.
Victoria, 7-night family trip
Verified Wotif guest review