Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

All properties in San Juan, Puerto Rico

Hyatt House San Juan

3.5-star aparthotel with outdoor pool, near Puerto Rico Convention Center

  • Free on-the-go breakfast and free WiFi
From
S$191
  • Breakfast meal
  • Pool
  • Room
  • View from room
  • Pool
1 / 43Pool
9.0Superb
  • Pésimo servicio

    Dec 17, 2020

  • Very comfortable, great staff and great value for such a nice hotel

    Nov 12, 2020

See all 354 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 126 smoke-free apartments
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • 24-hour fitness center

Feel at home

  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In Isla Grande
  • Puerto Rico Convention Center - 8 min walk
  • Pan American Pier - 11 min walk
  • Port of San Juan - 44 min walk
  • Centro Europa - 33 min walk
  • Castillo de San Cristobal - 2.3 mi / 3.8 km

Check availability

Please enter your dates
  • One Bedroom King Suite
  • Room, 1 King Bed
  • Studio Suite King
  • Guestroom King View
  • Room, 1 King Bed, Bay View (San Juan)
  • Studio Suite, 1 King Bed, Accessible, Bathtub
  • Suite, 1 Bedroom, Bay View (San Juan)
  • Suite, 1 Bedroom, Bay View (San Juan)
  • Suite, 1 Bedroom, Bay View (San Juan)

Location

  • In Isla Grande
  • Puerto Rico Convention Center - 8 min walk
  • Pan American Pier - 11 min walk

What’s around

Landmarks

  • In Isla Grande
  • Puerto Rico Convention Center - 8 min walk
  • Pan American Pier - 11 min walk
  • Port of San Juan - 44 min walk
  • Centro Europa - 33 min walk
  • Castillo de San Cristobal - 2.3 mi / 3.8 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive

At a glance

Size

  • 126 apartments
  • Arranged over 6 floors

Arriving/leaving

  • Check-in time 4 PM-6 AM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*
  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (USD 16.00 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

Speaks: English, Spanish

At the aparthotel

Food and drink

  • Free on-the-go breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Free reception
  • Barbecue grills

Things to do

  • Outdoor pool
  • 24-hour fitness facilities
  • Billiards or pool table

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Luggage storage

Facilities

  • Year Built - 2014
  • Elevator
  • Picnic area
  • Terrace
  • Library
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Languages Spoken

  • English
  • Spanish

In the apartment

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Premium TV channels
  • MP3 docking station

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

H Bar - This bar serves light fare only. Happy hour is offered.

Small print

Also known as

  • Hyatt House Hotel San Juan
  • Hyatt House San Juan
  • Hyatt House San Juan Aparthotel
  • Hyatt House Aparthotel
  • Hyatt House San Juan San Juan
  • Hyatt House San Juan Aparthotel
  • Hyatt House San Juan Aparthotel San Juan

Optional extras

Self parking costs USD 16.00 per night

Pets are allowed for an extra charge of USD 75 per pet, per stay, plus a one-time cleaning fee of USD 100

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

Guests must contact this property in advance to reserve onsite parking. Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Resort fee: 18.314 percent of room rate

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hyatt House San Juan does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 16.00 per night.
  • Yes, there's an outdoor pool.
  • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 75 per pet, per stay.
  • You can check in from 4 PM - 6 AM. Check-out time is noon.
  • Yes, there's an onsite restaurant, H Bar. Nearby restaurants include Texas de Brazil (4-min walk), Macchiato Coffe Shop (5-min walk), and Pizza e Birra (9-min walk).
  • No, this aparthotel doesn't have a casino, but Sheraton Casino (6-min walk) and Casino del Mar at La Concha Resort (3-min drive) are both nearby.
  • Recommended spots to visit include Puerto Rico Convention Center (8-min walk) and Pan American Pier (11-min walk), along with Centro Europa (1.7 mi) and Port of San Juan (2.3 mi).
9.0Superb
  • 10.0Exceptional

    Beautiful view to the Old san Juan

    SARA, 5 night family trip, Nov 4, 2020

    Verified Hotels.com guest review

  • 8.0Very good

    Door lock battery didn’t work and wasn’t replaced until after we left. But it’s a beautiful hotel and we rested well. Breakfast was merely passable. Pancakes were dry, rubbery, and not even warm. That could use some work.

    James, 1 night trip, Nov 3, 2020

    Verified Hotels.com guest review

  • 10.0Exceptional

    Very welcoming and super clean and comfortable, will definitely be staying here next time I am in San Juan. Thank you all !!!

    Dilemy, 3 night trip, Sep 25, 2020

    Verified Hotels.com guest review

  • 4.0Fair

    Me cobraron parking y el package lo incluía. No aparecia mi reservacion, se tardaron mucho en darke el cuerto.

    Yalitza, 1 night family trip, Aug 1, 2020

    Verified Expedia guest review

  • 4.0Fair

    didn’t like this hotel overall

    Staff lack of communication skills. I didn’t feel they have a sense of welcoming and willingness to help the customers. I asked for information regarding different services and directions, they didn’t offer me any support. They need to improved their customer service. I wouldn’t stay here again. Specially when my impression from Puerto Rican citizens was so good and heartwarming.

    4 night family trip, Jul 17, 2020

    Verified Hotels.com guest review

  • 10.0Exceptional

    Everything was excellent. The room, the breakfast, the pool. It was an unforgettable staycation!

    GonzalezFamily, 2 night family trip, Jul 10, 2020

    Verified Expedia guest review

  • 10.0Exceptional

    No issues with the friendly staff. Housekeeping is only M W F, which sucked for fresh towels, but the experience was really great

    Samuel, 4 night trip, Jul 2, 2020

    Verified Hotels.com guest review

  • 10.0Exceptional

    Un descanso espectacular y la limpieza excelente. Las medidas tomadas para evitar el contagio son excelentes. Gracias.

    Kharla, 1 night family trip, Jun 28, 2020

    Verified Expedia guest review

  • 10.0Exceptional

    Everyone it's very friendly all the rooms are very cleaned.

    KETTY, 2 night romance trip, Jun 12, 2020

    Verified CheapTickets guest review

  • 8.0Very good

    Great location, business decoration, very pleasant. Only one elevator out of two working. The one elevator working had one broken tile, why? Fix it. Parking space should be free for guests.

    Antonio, 3 night business trip, May 27, 2020

    Verified Expedia guest review

See all 354 reviews