Novotel Goa Resort & Spa Hotel

5.0 star property
Suburban hotel with 2 restaurants, near Candolim Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Goa Resort & Spa Hotel

Fitness facility
Living area
Interior entrance
Premium bedding, pillow-top beds, minibar, in-room safe
2 bars/lounges, swim-up bar, poolside bar

Reviews

8.2 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • Electric vehicle charging point
  • Connecting rooms available
  • Spa
  • Pool
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Health club
  • Steam room
  • Children's pool
  • Hot tub
  • Pool bar
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • In-room childcare (surcharge)
The price is S$161
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

Superior Room, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Tranquility)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Prestige)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Elegance)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 62 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Twin Room, 2 Single Beds

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 33.1 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

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About the area

Map
Pinto Waddo, Off Main Candolim Road, Candolim, Goa, 403515

What's nearby

  • Candolim Beach - 9 min walk - 0.8 km
  • Fort Aguada - 4 min drive - 3.3 km
  • Sinquerim Beach - 10 min drive - 3.3 km
  • Calangute Beach - 12 min drive - 2.8 km
  • Baga Beach - 14 min drive - 4.7 km

Getting around

  • Goa (GOX-New Goa Intl.) - 55 min drive
  • Dabolim Airport (GOI) - 60 min drive
  • Pernem Station - 26 min drive
  • Cansaulim Station - 36 min drive
  • Cansaulim Verna Station - 36 min drive
  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪Caravela Cafe - ‬6 min walk
  • ‪Alor Grande - ‬8 min walk
  • ‪The Bazaar - ‬3 min walk
  • ‪The Mango Grove - ‬6 min walk
  • ‪Fisherman's Cove - ‬7 min walk

About this property

Novotel Goa Resort & Spa Hotel

Novotel Goa Resort & Spa Hotel features a free kids' club and puts you within a 10-minute walk of Candolim Beach. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy, and Food Exchange, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar.

Languages

English, Hindi, Portuguese

At a glance

DONE

Hotel size

    • 121 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • On-site extended parking
    • On-site parking is limited
    • Electric vehicle charging point on site
    • Free off-site parking nearby
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Off-site

    • Beach shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Beach shuttle (surcharge)
  • Yoga classes
  • Basketball
  • Archery
  • Beach nearby
  • Parasailing nearby
  • Scuba-diving nearby

Working away

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (226042 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Bike hire
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 42-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The on-site spa has 9 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Food Exchange – This poolside coffee shop specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Vero Cibo – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Chy – This lobby lounge specialises in local cuisine and serves lunch and light fare. Open daily.
Sunken Bar – This poolside bar specialises in international cuisine and only serves light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately INR 1200 for adults and INR 600 for children
  • Airport shuttle service is offered for an extra charge of INR 4032 per vehicle (one-way. Maximum occupancy 4)
  • Beach shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for INR 3520.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 8 PM
  • Guests under 18 years old are not allowed in the swimming pool, health club or hot tub, while guests under 12 years old are only allowed in the swimming pool, health club and hot tub with adult supervision
  • Guests under 12 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Grand Mercure Goa Shrem
Novotel Goa Resort
Grand Mercure Shrem
Grand Mercure Shrem Resort
Grand Mercure Goa Shrem Resort Candolim
Novotel Goa
Novotel Goa Resort Spa
Novotel Goa Resort Spa
Novotel Goa & Hotel Candolim
Novotel Goa Resort & Spa Hotel Hotel
Novotel Goa Resort & Spa Hotel Candolim
Novotel Goa Resort & Spa Hotel Hotel Candolim

Frequently asked questions

Does Novotel Goa Resort & Spa Hotel offer free cancellation for a full refund?
Yes, Novotel Goa Resort & Spa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Goa Resort & Spa Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8 AM to 8 PM.
Are pets allowed at Novotel Goa Resort & Spa Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Novotel Goa Resort & Spa Hotel?
Yes, there's free self and valet parking. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by Novotel Goa Resort & Spa Hotel?
Yes, an airport shuttle is available. The charge is INR 4032 per vehicle one-way.
What are the check-in and check-out times at Novotel Goa Resort & Spa Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Novotel Goa Resort & Spa Hotel?
No, this hotel doesn't have a casino, but Casino Palms (4-min drive) and Casino Royale (8-min drive) are both nearby.
What is there to do at Novotel Goa Resort & Spa Hotel and nearby?
Have fun during the warmer months with activities such as archery. Additional recreation on-site includes basketball and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Novotel Goa Resort & Spa Hotel also has 2 bars, an outdoor pool and a steam room, as well as an arcade, a picnic area and a garden.
Are there restaurants at or near Novotel Goa Resort & Spa Hotel?
Yes, there are 2 on-site restaurants, featuring al fresco dining, international cuisine and garden views.
What's the area around Novotel Goa Resort & Spa Hotel like?
Novotel Goa Resort & Spa Hotel is a short 9-minute walk from Candolim Beach and 14 minutes' walk from Calizz.

Novotel Goa Resort & Spa Hotel Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Anish, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Ravi, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Not my first choice
The hotel is located quite far from the main road, and the balcony furniture was damaged. Also, the sliding doors were difficult to open. Other than that, the stay was fine, but compared to other good hotels I’ve stayed at in Goa, this one was just average.
Manoj, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Garima, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Meena, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Awesome service at the Novotel Candolim spa
We had an excellent stay. Of special mention are the staff at the Food Exchange. Our son is a special needs child who eats a very limited range of foods. They made every attempt to take care of our kids.A special shout out to Avi, Shubada, Shailendra, Chef Mahendra and the rest of the team. A big thank you!
Gerard, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Room allocation was late, staff service not at par to expectation of Novotel. Indoor sports and kids activities are mostly paid and prices are on higher side.
Maulesh, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Courteous and very friendly staff in the buffet restaurant, especially Ms. Yashoda if we got the name right. Indian food is the highlight, we ate the same cuisine for 4 days straight and still wanted more. Good pool area as well. Great location next to the buzzing Candolim beach road.
RK, 5-night family trip
Verified Expedia guest review

6/10 Good

Another Novotel fail. Property was tired, outdated, Had to request a room change due the overpowering smell of sewerage emanating from the bathroom. They sent someone up with a bottle of air freshener!! I sent him away and enforced the room change. I will not knock the room staff efforts as they certainly were very willing to assist and serve generally. Except the breakfast staff who acted like they’d only just crawled out of bed, grumbling and scowling Not a chance I’ll use the Novotel or Accor chain of hotels ever again
Dave, 3-night romance trip
Verified Wotif guest review

4/10 Fair

would not prefer for my next stay
Dhara, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Novotel Goa spa resort
This was my wife and I first time in Goa. We chose Novotel based on its excellent reputation and we had stayed in Cairo at that Hotel. Although the actual hotel is need of updating, the service from the staff was more than enough to make up that. In particular Rahuldev, Subarnh, Rohin ,Subhiv, to name but a few. There kindness and genuine attention to our needs was impeccable. Our stay was made more pleasurable by having such great service by the team at the Lotus restaurant! Really appreciated and thank you.
Hitin, 5-night trip
Verified Hotels.com guest review

8/10 Very good

m
Poorvi, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Arunkumar, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

"Exceptional Hospitality
Novotel Gotel and spa in Goa impresses with its vibrant atmosphere, friendly staff it’s an old well maintained property.Kids loved the pool area and it’s close proximity to candolim beach makes it an ideal retreat. Guests consistently praise the Novotel resort and Spa in Goa for its exceptional staff. The team is recognized for their warm hospitality, attentive service, and willingness to go above and beyond to ensure a pleasant stay. From the reception Linda, Shambhavi and Anchal at the restaurant, Daljit,Avi and Shubatra have been really helpful and were always around and took good care of us and not to mention Francis from the pool bar makes some amazing cocktails a must try,visitors often highlight the friendly and helpful demeanor of the staff, contributing to a positive and memorable experience at Novotel Hotel and Spa Goa.
Vikram Varma, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Luxury and kid friendly hotel.
Bala Krishna, 4-night family trip
Verified Expedia guest review

6/10 Good

Debi, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Sagar, 3-night trip
Verified Hotels.com guest review

6/10 Good

Very tired and shabby looking property. Rooms, spa, pool all in need of some serious TLC and a renovation. Rooms are small and there were musty smells that frequently entered our room presumably from the AC. Staff were young and inexperienced. Everything took sooooo long or had to be asked for several times. There also appeared to be a complete lack of anyone in charge - front of house, in the reception which probably explains the erratic/ non existent service. On reflection the best service came from the main entrance security who always said hello / smiled / were friendly whenever we entered or arrived. I can only assume they were outsourced! On the plus side the food from the al la carte menu was ok. Definitely wouldn’t return. Much better and cheaper places to stay in Candolim.
Kate, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

admin and, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Avoid Novotel
The room cleanliness was poor The window was open and there were mosquitoes in the room I found cockroaches in the bathroom. The room had a strange bad smell lingering on, thankfully we had aroma candles and that helped. The parking staff deserve compliments for managing in a very constrained space.
Vikram, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff and very accommodating. We really enjoyed our stay.
Piyush, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing
Digvijay, 4-night family trip
Verified Expedia guest review

8/10 Very good

Mixed bag
Mixed bag. A lot of areas for the hotel to improve upon - service and room housekeeping being two of the major ones.
Aditya, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Property was good, just need to improve the food
Rohit, 6-night family trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review