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Hostal Santa Cruz

2.0 star property
City centre hostal, steps from Plaza Mayor

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Photo gallery for Hostal Santa Cruz

View from room
Reception
Exterior
Vending machine
Lobby
Step into the vibrant heart of Madrid at Hostal Santa Cruz, where a short stroll takes you to Puerta del Sol and Gran Via. Connect with in-room WiFi, unwind near the front-desk safe or grab a snack from the vending machine.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Connecting rooms available
  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (6)

  • Daily housekeeping
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift
  • Bath or shower

Room options

Check availability for these dates

Tonight

Jul 31 - Aug 1
Check availability for tonight Jul 31 - Aug 1

Tomorrow

Aug 1 - Aug 2
Check availability for tomorrow Aug 1 - Aug 2

This weekend

Aug 1 - Aug 3
Check availability for this weekend Aug 1 - Aug 3

Next weekend

Aug 8 - Aug 10
Check availability for next weekend Aug 8 - Aug 10
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Twin Room

1 bedroom, desk, laptop workspace, free WiFi

Basic Twin Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
5 bedrooms
Hairdryer
Rainfall showerhead
  • 18 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room

1 bedroom, desk, laptop workspace, free WiFi

Single Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
3 bedrooms
Hairdryer
Rainfall showerhead
  • 14 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

1 bedroom, desk, laptop workspace, free WiFi

Double Room

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
5 bedrooms
Hairdryer
Rainfall showerhead
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Double Room, 3 Single Beds

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
  • Sleeps 3
  • 3 Single Beds

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About the area

Map
Plaza de Santa Cruz, 6, Madrid, Madrid, 28012

What's nearby

  • Plaza Mayor - 3 min walk - 0.3 km
  • Puerta del Sol - 3 min walk - 0.3 km
  • Gran Via - 6 min walk - 0.6 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Prado Museum - 13 min walk - 1.1 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 26 min drive
  • Madrid Recoletos Station - 21 min walk
  • Madrid (XOC-Atocha Train Station) - 21 min walk
  • Atocha Cercanías Station - 23 min walk
  • Sol Station - 3 min walk
  • Tirso de Molina Station - 5 min walk
  • Opera Station - 7 min walk

Restaurants

  • ‪Museo del Jamón - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪La Campana - ‬2 min walk
  • ‪Mimi's Creperia - ‬1 min walk
  • ‪Sol Mayor - ‬1 min walk

About this property

Hostal Santa Cruz

Hostal Santa Cruz offers a fantastic location, putting you a short five-minute walk from Plaza Mayor and Puerta del Sol. Also, Gran Via and Royal Palace of Madrid are within a short 10-minute walk. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Sol Station is 3 minutes and Tirso de Molina Station is 5 minutes.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 16 rooms

Arriving/Leaving

    • Check-in start time: 1:00 PM; check-in end time: 11:30 PM
    • Minimum check-in age – 18
    • Check-out time is 11:30 AM

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 11:30 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Services

  • Front desk (limited hours)
  • Tour/ticket assistance

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift
ROOM

Room amenities

Be entertained

  • Television
  • Digital TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
MONETIZATION_ON

Fees & policies

Renovations and closures

This property is closed from 31 July 2025 to 31 August 2025 (dates subject to change).

Children & extra beds

  • Rollaway beds are available for EUR 15.0 per day

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hostal Santa Cruz
Hostal Santa Cruz Hostel
Hostal Santa Cruz Hostel Madrid
Hostal Santa Cruz Madrid
Santa Cruz Madrid
Hostal Santa Cruz Hostal
Hostal Santa Cruz Madrid
Hostal Santa Cruz Hostal Madrid
HELP_OUTLINE

Frequently asked questions

Is Hostal Santa Cruz currently open?

This property is closed from 31 July 2025 to 31 August 2025 (dates subject to change).

Does Hostal Santa Cruz offer free cancellation for a full refund?

Yes, Hostal Santa Cruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hostal Santa Cruz?

Sorry, pets aren't allowed.

Is parking offered on site at Hostal Santa Cruz?

Sorry, there's no on-site parking at Hostal Santa Cruz.

What are the check-in and check-out times at Hostal Santa Cruz?

Check-in start time: 1:00 PM; check-in end time: 11:30 PM. Check-out time is 11:30 AM.

Is there an on-site casino at Hostal Santa Cruz?

No, this hostal doesn't have a casino, but Casino de Madrid (7-min walk) and Casino Gran Via (10-min walk) are both nearby.

What's the area around Hostal Santa Cruz like?

Hostal Santa Cruz is in Madrid Centro, a short 3-minute walk from Sol Station and 3 minutes' walk from Plaza Mayor.

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Hostal Santa Cruz Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Attraction
Bathroom
Bed
Value

Reviews

10/10 Exceptional

Very well located near everything
martin, 3-night trip

8/10 Very good

Location virtually next to Plaza Mayor is perfect. Bars, restaurants, sites and shops all between 1 and 15 minutes walking
Arjen, 4-night trip

10/10 Exceptional

Great place to stay
yanfang, 2-night trip

10/10 Exceptional

Very nice place. Would stay here again.
Joyce, 3-night trip

10/10 Exceptional

Very nice place and people
Emanuel, 3-night trip

10/10 Exceptional

Wonderful

Great room, great view, great location. Clean, safe.
Toby, 2-night trip

10/10 Exceptional

Excellent place to stay. Very pleasant stay, with an amazing comfortable bed, a private bathroom and room with balcony. Amazing room view to Plaza Santa Cruz. Staff was very nice and very kind. You have many options to eat. Just a few steps from Plaza Mayor. Convenient stores nearby and not overcrowded. Rooms are clean and every day they provided basics.
Yadira, 9-night trip

10/10 Exceptional

Great location. Person who checked us in (didn’t get her name) was very friendly and helpful
Gillian, 3-night trip

10/10 Exceptional

The property is well maintained, everything is clean and staff was helpful and friendly. Easy access to a lot of places to eat. Highly recommended.
Marta, 4-night trip

10/10 Exceptional

Property was great.We had a most enjoyable stay. Would be great if there was access to a fridge.
Richard, 4-night trip

10/10 Exceptional

Amazing

Amazing location, comfy bed and very clean room. Excellent service.
2-night trip

10/10 Exceptional

This is the third or fourth time I have stayed at Hostal Santa Cruz. I love the location and it always is hospitable.
sandra, 3-night trip

10/10 Exceptional

Perfect location and very comfortable

Fantastic location, near a lot of action. A little noise from outside during the night but not too bad. Walkable to many attractions and restaurants and also the train. Not so much a hostel as we know it, but more of a guesthouse. Loved it!
Sharee, 3-night trip

10/10 Exceptional

The location is perfect, it is possible to reach everywhere by walking. Clean, safe and comfortable.
Gulsen, 2-night trip

10/10 Exceptional

All good, will stay here again if l ever come to Madrid again
Ronnie, 3-night trip

10/10 Exceptional

Would definitely stop there again

Fantastic location , very clean , rooms small but functional. Room 6 had a very nice balcony over looking the square . Overall a very nice 3 nights stay would definitely stop there again. Visited May this year recommend doing a walking tour.
David, 3-night trip

10/10 Exceptional

I had a great stay at this beautiful hotel. The room I’ve stayed at had two balconies with lovely city view, quiet once you close the balcony doors, spacious, extremely clean and safe. This hotel is nearby many of the attractions, point of interest, friendly staff and the airport journey is much easier once you understand the metro lines. I highly recommend this hotel.
Lyn, 4-night trip

8/10 Very good

Very convenient. Well kept & clean, with a housekeeping, which we hadn’t expected. Within walking distance to many many attractions. We would stay there again.
Chandler, 2-night trip

8/10 Very good

close to everything. Starbucks right below the property makes it more appealing and convenient. But we wish there is a pot of hot water or coffee so we can have an instant coffee at least during late hours of the night or early morning. But overall, it was nice, even though the elevator only fits 2 people and 2 suitcases, we managed.
Pearl Joy, 4-night trip

10/10 Exceptional

Small room but very clean
Erik, 4-night trip

8/10 Very good

The property is in a good location . It’s a bit noisy
Juan Carlos, 2-night trip

10/10 Exceptional

A very well kept and conveniently located Hostal, centrally located to a lot of attractions, Steps away from Plaza Mayor, walking distance to La Gran Via, Puerta Del Sol , Paseo de Alcala Palacio Real, La Cathedral De La Almudena 15- 20 minutes walking distance to Museo del Prado, Botanical Gardens and Plaza de la Cibeles, I cannot say enough good things about the people running this establishment, Janette thanks for all the help you gave me while I stayed there, Hope to see you again soon, Alfred
alfred j, 5-night trip

8/10 Very good

Property was clean, safe and staff was very friendly. Central area so right in the heart of Madrid - some may find it bit noisy but I didn't mind it.
Luke, 3-night trip

10/10 Exceptional

Very good

The hotel was very convenient, since it is a block away from plaza mayor and you can walk to many attractions. Train stations are close enough (around 6 min) and the room was good enough and clean. The bed was really confortable. You might miss a small fridge if you are there for a longer period, but for a couple days it was ok. Definetely recommend this hostal.
2-night trip

8/10 Very good

Great location, walkable to most central landmarks! 6 minutes to Metro station! Poor Amenities, only saw a staff when checking in! But it is okay with the price !
Hillary, 2-night trip