Staff pleasant, room less so. TV not working, fridge noisy, radiator/pipes a little noisy, even after I switched off as not needed in June. Plug socket nearly out of wall, plumbing of one pipe in bathroom nearly out of wall. Hairs on carpet. Windows and curtains, plus shower, felt old and in need of a clean/refresh. Could only gain cold water most of the time. Mattress firm but felt springs, wants replacing. Told breakfast was 7-10 but missed it on very first morning as not advised a conference meant it was cut to 9:30 end on the day.