In the heart of Old City Bern, Hotel Restaurant Goldener Schlüssel Bern offers a warm welcome with a breakfast buffet, a charming terrace, and convenient laundry services. Stay connected with in-room WiFi or explore the city on two wheels with free bicycle rentals. Guests rave about the hotel's central location and helpful staff.
Hotel Restaurant Goldener Schlüssel Bern puts you within a 10-minute drive of Wankdorf Stadium. Guests looking to stay active can experience the nearby hiking/biking trails, mountain biking and segway hire/tours, and free perks include WiFi and buffet breakfast daily between 6:30 AM and 10:00 AM. Other highlights include free bike rentals and a terrace. Fellow travellers say great things about the helpful staff and central location.
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
DONE
Special check-in instructions
The front desk is open daily from 6:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
DONE
Pets
Pets stay for free (dogs only)
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (CHF 22.5 per day)
Electric vehicle charging point on site
Height restrictions apply for on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10:00 AM
Restaurant
Travelling with children
Children stay for free (see details)
What to do
Hiking/biking trails nearby
Mountain biking nearby
Segway hire/tours nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Free bike hire
Facilities
Safe-deposit box at front desk
Terrace
Reception hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Low-height worktop and sink
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Portable fan
Electric kettle
Sleep well
Hypo-allergenic bedding
Pillow menu
Free extra futon
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
Restaurant – On-site restaurant.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
Tourism fee: CHF 4.30 per person, per night
Parking
Self-parking costs CHF 22.5 per day
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Also known as
Hotel Restaurant Goldener Schlüssel
Hotel Restaurant Goldener Schlüssel Bern
Restaurant Goldener Schlüssel
Restaurant Goldener Schlüssel Bern
Hotel Restaurant Goldener Schlüssel Bern Bern
Hotel Restaurant Goldener Schlüssel Bern Hotel
Hotel Restaurant Goldener Schlüssel Bern Hotel Bern
Frequently asked questions
Does Hotel Restaurant Goldener Schlüssel Bern offer free cancellation for a full refund?
Yes, Hotel Restaurant Goldener Schlüssel Bern does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Restaurant Goldener Schlüssel Bern?
Yes, dogs stay free.
Is parking offered on site at Hotel Restaurant Goldener Schlüssel Bern?
Yes. Self-parking costs CHF 22.5 per day. Electric car charging is available.
What are the check-in and check-out times at Hotel Restaurant Goldener Schlüssel Bern?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Restaurant Goldener Schlüssel Bern?
No, this hotel doesn't have a casino, but Jackpot Spielcasino Bern (2-min walk) is nearby.
What is there to do at Hotel Restaurant Goldener Schlüssel Bern and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes segway hire.
Are there restaurants at or near Hotel Restaurant Goldener Schlüssel Bern?
Yes, there's an on-site restaurant, Restaurant.
What's the area around Hotel Restaurant Goldener Schlüssel Bern like?
Hotel Restaurant Goldener Schlüssel Bern is in Old City of Bern, a short 9-minute walk from Bern (ZDJ-Bern Railway Station) and 3 minutes' walk from Bern Town Hall. Our travellers say that the local area is very central.
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Hotel Restaurant Goldener Schlüssel Bern Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Breakfast
Service staff
Room
Location
Bathroom
Bed
View
Towns
Family friendly
Shopping center
What guests liked
Breakfast was consistently described as good, excellent, and delicious with a variety of options. (15 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
30 Jul, 2025
Nice hotel, great location.
Rooms a little small, bathroom kind of like a cruise ship “pod,” but clean & good condition. Well located in Old Town. Lots of shops, dining, easy/walkable to local sights & transportation. Great location for access to day trips.
Lori
Lori, 3-night trip
6/10 Good
13 Jul, 2025
This was a decent hotel. Nothing fancy. It was clean and great for easy access to the city.
Verified traveller
1-night trip
10/10 Exceptional
13 Jul, 2025
Great location, would recommend
Perfect location, very central. A few minutes walk from the bear pit and River Aare. About ten mins walk from the train station. Easy check in, comfy beds. The bathroom was a bit different but clean and usable. Simple breakfast with nice coffee. Great value and we enjoyed our stay.
Tula
Tula, 1-night trip
8/10 Very good
15 Jul, 2025
Family room was not ideal. We had a little box of a bathroom inside the bedroom. Felt I was on a small cruise ship. Situated on first floor facing the busy street outside on a very hot day with no ac.. Not comfy to sat the least. I am sure other rooms are nicer.
Bjørn
Bjørn, 1-night trip
6/10 Good
17 Jun, 2025
Disappointing stay as chosen because hotel restaurant appeared to have several gluten free options on the menu but they could not provide anything for my coeliac partner for breakfast
Valerie
Valerie, 2-night trip
8/10 Very good
27 Sept, 2024
The property is very well located and you can walk to all attractions in Bern.
Tony
Tony, 2-night trip
10/10 Exceptional
29 Jan, 2024
The stay at this hotel was perfect !
Haidar
Haidar, 1-night trip
8/10 Very good
28 Apr, 2024
Hotel was clean, it was right downtown and walkable everywhere. Good breakfast and great staff.
Sonia
Sonia, 1-night trip
6/10 Good
8 Aug, 2023
Great location.
Tricia
Tricia, 2-night trip
8/10 Very good
29 May, 2024
Good location
Rommel
Rommel, 1-night trip
10/10 Exceptional
29 Jun, 2022
Great place to stay. Location is amazing just a short walk to some major sites. Staff was friendly and helpful.
Sydney
Sydney, 4-night trip
10/10 Exceptional
11 Sept, 2022
Great place to stay. Breakfast was excellent. Staffs were friendly and professional.
Elisabeth
Elisabeth, 2-night trip
8/10 Very good
10 Oct, 2024
Comfortable stay.
Great located! The staff is friendly and helpful. Walking district to the train station (20 minutes). Close to restaurants and shops. Felt very safe during the day and night.
Verified traveller
1-night trip
10/10 Exceptional
24 Oct, 2022
Perfect location, staff was very friendly, room was spacious, clean, bed was comfortable, bathroom was adorable and loved the colored glass walls. Would definitely recommend and stay here again!
Gina
Gina, 2-night trip
10/10 Exceptional
9 Jun, 2024
Switzerland with Friends
Hotel was amazing. Perfect location and the area is amazing. Hotel staff were helpful. Wish we could have spent more time in Bern.
Patricia
Patricia, 2-night trip
10/10 Exceptional
27 Apr, 2024
We stay two nights Very impressive with the condition and service, so we extend stay one more night.
Robert
Robert, 2-night trip
8/10 Very good
7 Jul, 2023
Best location in the center of bern
Stefan
Stefan, 1-night trip
4/10 Fair
16 Apr, 2025
The only plus point about the hotel was the location.
The buffet breakfast was limited to breads, cheese , yogurts. There wasn’t any warm food like scrambled eggs etc
The room wall was think and we could hear others people talking in their room.
They do not change towel daily and the hotel is kind of old.
Compared to all the other hotels I stayed in Switzerland , this was disappointing
Willy
Willy, 2-night trip
10/10 Exceptional
12 Jun, 2024
Conveniently located hotel
Centrally located hotel. Nice spacious room. Nice breakfast provided in morning. The restaurant is also open in the evening and the food was excellent.
Lots of restaurants and shopping in the area.
Terry
Terry, 3-night trip
10/10 Exceptional
17 Apr, 2024
Excellent, helpful, friendly staff. Very comfortable quiet room. Walkable to town center. Delicious breakfast.
Elizabeth
Elizabeth, 1-night trip
10/10 Exceptional
10 Sept, 2024
It is right in the center of action. We found parking 5 minutes away. The manager/owner was really nice talking to us.
Steven
Steven, 1-night trip
10/10 Exceptional
1 Jan, 2024
We thoroughly enjoyed our stay at Goldener Schlüssel hotel. The staff were friendly and helpful, the location was perfect for wandering around the old city of Bern and our room was comfortable and spacious, it even had a balcony that overlooked the nearby streets. I would highly recommend this hotel.
Vicky
Vicky, 3-night trip
10/10 Exceptional
20 Feb, 2024
Located in the center, ease access to public transportation, breakfast included and yummy, complemental tickets to public transportation, very nice staff. I highly recommended
Heily
Heily, 1-night trip
10/10 Exceptional
2 Aug, 2022
Nice stay in lovely Bern
Centrally placed in lovely old town of Bern, perfect for a short stay. Breakfast looked amazing, allthough I did not have the time to enjoy more than a coffee to go.