Neptune Luxury Resort

5.0 star property
Luxury Kos hotel with full-service spa, connected to the convention centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Neptune Luxury Resort

Garden
On the beach, sun-loungers, beach umbrellas, beach towels
Garden
Food and drink
Indoor pool, 4 outdoor pools, pool umbrellas, pool loungers
VIP Access

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Free breakfast
    Free breakfast
  • Gym
    Gym
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and 2 beach bars
  • 2 poolside bars
  • Full-service spa
  • 4 outdoor pools and indoor pool
  • Free water park
  • Free children's club
  • Free supervised childcare
  • 4 outdoor tennis courts
  • Fitness centre
  • Sauna
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Fridge
  • Connecting/adjoining rooms available

Room options

Available filters for rooms
Showing 19 of 19 rooms

Luxury Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 55 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Single Beds

Executive Apartment, 2 Bedrooms, Beachfront

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
TV
  • 65 sq m
  • Sleeps 5
  • 2 Single Beds, 1 Single Sofa Bed and 1 Double Bed

Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Fridge
TV
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Superior Twin Room Private Pool

Highlights

Soundproofed
Private pool
Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Executive Apartment

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
TV
  • 65 sq m
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

Superior Apartment

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
TV
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Standard Twin Room Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Bathrobes
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Superior Twin Room sea view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Private bathroom
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room (Deluxe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Sofa bed
Blackout curtains
Hairdryer
  • 56 sq m
  • Sleeps 4
  • 4 Single Beds

Standard Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Bathrobes
  • Sleeps 1
  • 2 Single Beds

Deluxe Twin Room, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Renovated in 2015
Separate bedroom
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

Presidential Suite, Sea View (Meltemi)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 170 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Superior Apartment, Beachfront

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
TV
  • 50 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Executive Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Pillow menu
  • 65 sq m
  • Sleeps 5
  • 1 Queen Bed, 2 Large Single Beds and 1 Large Single Sofa Bed

Luxury Suite, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 95 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

Superior Family room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
2 bedrooms
Blackout curtains
  • 46 sq m
  • Sleeps 5
  • 4 Single Beds

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About the area

Map
Mastichari, Kos, 853 02

What's nearby

  • Neptune Hotel Strand - 5 min walk - 0.5 km
  • Lido Waterpark - 3 min drive - 1.9 km
  • Mastichari Beach - 8 min drive - 5.4 km
  • Marmari Beach - 9 min drive - 6.8 km
  • Tigaki Beach - 16 min drive - 10.5 km

Getting around

  • Kos (KGS-Kos Island Intl.) - 15 min drive
  • Kalymnos (JKL-Kalymnos Island National) - 12 miles/19.3 km
  • Leros Island (LRS) - 28.2 miles/45.3 km

Restaurants

  • ‪Neptune Hotels Restaurant - ‬2 min walk
  • ‪Restaurant Marmari Beach - ‬8 min drive
  • ‪Ambrosia Restaurant - ‬9 min drive
  • ‪Tam Tam Beach Bar - ‬5 min drive
  • ‪Lido Waterpark - ‬5 min drive

About this property

Neptune Luxury Resort

At Neptune Luxury Resort, you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers, plus you'll have access to on-site snorkelling, windsurfing and sailing. There's plenty of fun with the 4 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and Ayurvedic treatments. Offering ocean views, Umami Asian Restaurant serves Asian cuisine and is open for dinner. Other highlights at this luxurious hotel include 2 beach bars, an indoor pool and a free kid's club. Fellow travellers love the helpful staff.

Languages

English, German, Greek

At a glance

Hotel size

  • 569 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 2:00 AM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10 AM
  • 2 beach bars
  • 2 poolside bars
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Mini golf
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Children's games
  • Toys
  • Beach toys
  • Pool toys
  • Pushchair
  • Lifeguard on-site

What to do

  • On the beach
  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Racquetball/squash
  • Archery
  • Mini golf
  • Mountain biking
  • Canoeing
  • Sailing
  • Snorkelling
  • Windsurfing
  • Shopping
  • Pool table
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Windsurfing nearby
  • Scooter/moped hire nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (19106 square feet of space)

Services

  • 24-hour front desk
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 37 buildings/towers
  • Built in 1991
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Mosquito nets
  • Fitness centre
  • 4 outdoor pools
  • An indoor pool
  • Free water park
  • Shopping centre on-site
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • 4 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Lockers available
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Neptune Spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. Guests under 16 years old are not allowed in the spa.

Dining

Umami Asian Restaurant – Overlooking the ocean and pool, this theme restaurant specialises in Asian cuisine and only serves dinner. A children's menu is available.
Taverna – This poolside restaurant specialises in Greek cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Osteria – Overlooking the ocean and garden, this restaurant specialises in Italian cuisine and serves lunch and dinner. A children's menu is available. Open daily.
MEATing Grill House – This steakhouse specialises in American cuisine and is located by the pool. Open selected days.
Main Restaurant – This poolside restaurant specialises in international cuisine and serves breakfast and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March to 31 October, EUR 10.00 per accommodation, per night

Optional extras

  • Late checkout can be arranged for an extra charge of EUR 50.00 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Property Registration Number 1471Κ015A0416400

Also known as

Neptune Convention Centre
Neptune Convention Centre Kos
Neptune Hotels Resort
Neptune Hotels Resort Convention
Neptune Hotels Resort Convention Centre
Neptune Hotels Resort Convention Centre Kos
Neptune Hotels Convention Centre Kos
Neptune Hotels Convention Centre
Neptune Luxury Resort Kos
Neptune Luxury Resort Hotel
Neptune Luxury Resort Hotel Kos
Neptune Hotels Resort Convention Centre Spa

Frequently asked questions

Does Neptune Luxury Resort offer free cancellation for a full refund?
Yes, Neptune Luxury Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Neptune Luxury Resort?
Yes, there are 4 outdoor pools, an indoor pool and a children's pool.
Are pets allowed at Neptune Luxury Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Neptune Luxury Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Neptune Luxury Resort?
Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Check-out time is noon. Late check-out is available for a charge of EUR 50.00 (subject to availability). Express check-in and check-out are available.
What is there to do at Neptune Luxury Resort and nearby?
Have fun with on-site activities such as mountain biking, sailing and windsurfing and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, basketball and Pilates. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 4 outdoor swimming pools. Neptune Luxury Resort also has 2 poolside bars, 2 beach bars and a sauna, as well as a steam room, an arcade and a garden.
Are there restaurants at or near Neptune Luxury Resort?
Yes, Umami Asian Restaurant offers Asian cuisine, garden views and poolside dining.
What's the area around Neptune Luxury Resort like?
Neptune Luxury Resort is located a short 5-minute walk from Neptune Hotel Strand.

Neptune Luxury Resort Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very good

Underwhelmed and Impressed at the same time
There were a few oddities like no iron available, you had to use their dry cleaning service which was a fee. The variety of food options during dinner at main dining hall was lack luster since this is not an all inclusive resort and snack availability between meal services was almost next to in-existent. The prices of the meals at the restaurants on the resort were on the pricier side considering how much we paid. The resort wasn’t as lively as we thought it was going to be. They didn’t deliver on the activities at all. If I take away these and other things that were odd, the resort itself was beautiful and the staff I would say was 110% the best. I just wished some things were different because I really think the resort is nice
Marie, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Róisín, 1-night trip
Verified Hotels.com guest review

4/10 Fair

2 out of 5 star review
Hotel is not as good as it looks on pictures, it is suitable for OAP’s not young couples as most of the hotel activities are based for old people. The food in breakfast is average and the night entertainment is awful and needs a lot of work on making it better and fun for tourists. The hotel in general is a 2/5 for me because it has a lot of things which can improve
4-night trip
Verified Hotels.com guest review

6/10 Good

Stayed for 2 nights whilst travelling around Kos , beautiful hotel, definitely worthy of 5 stars, immaculate grounds, pools and bar areas . Staff mostly very lovely, rather rude reception staff however , largely due to the MAJOR ISSUE we had with our room . We booked a superior sea view room which was incredible inside ,beautifull appointed , wonderful bathroom, HOWEVER, the hotels website states this room type are located in the bungalows, we were given a room in a block ,top floor , 3 storeys high ,with no lift , and FIVE flights of stairs up and were told " yes , this is a bungalow room !!!!!!" They were totally unwilling to move us unless we paid for an upgraded room , we had already paid £100 for that upgrade. No way was it suitable for anyone with a mobility issue but the staff and also the manager were not interested in the upset it caused us , i showed them the text on their own website stating in bungalows, they insisted the block was a bungalow ,total nonsence and exsapersting. Now for the view it was a pool view room , with a side sea view in the distance . Having travelled extensively around greece i would say their customer service/ care is nowhere near that of Ikos, Mitsis or Grecotels , we felt as a 95 % german clientel base they were very unintested in us as British guests. Overall ,a beautiful 5 star hotel which left us unhappy and disasastified , total waste of our money .I would say choose your room very carefully , as false info on their own site !!!!
Gaynor, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had a wonderful family holiday at Neptune. Cannot fault the service and the grounds and amenities are beautifully kept. Our kids (7&11)particularly enjoyed the daily football matches, evening open air cinema and evening entertainment. We also enjoyed the water sports on offer as well as doing absolutely nothing lounging by the pool with the beautiful sea view! Would highly recommend for a relaxed family holiday and look forward to returning in the future.
Alexa, 12-night family trip
Verified Expedia guest review

10/10 Exceptional

Highly recommended.
konstantinos, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Amazing stay and very relaxing holidays! The facilities were more than anyone could wish for, excellent room condition and service, tennis courts, creative time for the kids and activities for all ages. Would recommend to anyone for a relaxing family holidays!
Eleni, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
nahla, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great place
najlaa, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Marios, 5-night trip
Verified Hotels.com guest review

8/10 Very good

David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gorgeous Kos getaway
It was an absolutely stunning resort with lots of things to do, beautiful pools, gardens, activities, and wonderful food! We had a magical time for 2 days and wish we could have stayed longer.
Corinne, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brilliant hotel, everything taken care of, staff were really nice and helpful, room was amazing, pools were clean, plenty to do and see, beach is great. So nice!
Gad, 7-night family trip
Verified Expedia guest review

4/10 Fair

Rodrigo, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel with friendly staff.
Sivasudhan, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jonathan, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful Oasis
I have never stayed in a five star hotel and if they are all like this I'd be happy to pay the extra pennies all the time! It was really luxurious and comfortable, staff were very welcoming and friendly. Breakfast was fantastic and there were about 4 swimming pools and different sections of beach with a different vibe. Really loved it. Took windsurfing lessons while there and they were great. Close to the airport. I hired a car from the hotel one day - very simple - and visited Kardemena, Kefalos and Tigati and did not regret my decision to stay here. Was with a friend. I sometimes travel solo and in that case might prefer to be somewhere I can walk out of the hotel and be close to bars etc but the feeling of this place being like a safe sanctuary added to the 'escape' element of the holiday. Would recommend to anyone - couldn't fault it and felt genuinely sad to leave.
Mary, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very relaxing with great facilities.
Great resort. We had an issue when we first checked in, however, it was dealt with promptly and to our satisfaction. The room we had was very modern and clean and in a great location. The facilities were superb, with a large number of sports options readily available. Great Tennis courts, football, mountain biking, archery and Padle tennis. We found our stay very relaxing and will hope to return soon.
Richard, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel and staff, but rooms are old and dated. Need renovation to make the stay not just good but excellent!
Mansur, 1-night trip
Verified Expedia guest review

10/10 Exceptional

100 stars
Absolutely amazing place, staff were so friendly, breakfast wonderful, entertainment fun. Pools were clean and many of them. Easy to get a lounger. Free upgrade to Executive Suite too. I cannot fault this place at all! 100 stars
David, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really lovely stay
Siqi, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Bellissimo resort con tante piscine, camere ampie, colazione infinita e servizio eccellente. Animazione per fortuna assente, solo uno spettacolo la sera. Zona bambini molto bella, anche se le attività proposte sono scarse. La clientela è quasi tutta tedesca.
Sara, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff, cleanliness and facilities were all excellent.
Maximillian Edwin, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Abigail, 2-night trip
Verified Expedia guest review