3-star hotel with outdoor pool, near Johor Bahru Customs, Immigration, and Quarantine Complex
171 verified Hotels.com guest reviews
Property highlights
Pool
Free parking
Connecting rooms available
Air conditioning
Laundry facilities
Non-smoking
Lot 2899, Jalan Tenteram,Tanjung Puteri, Johor Bahru, Johor, 80300
Main amenities
Daily housekeeping
Outdoor pool
Babysitting
Business centre
Air conditioning
Front desk safe
Laundry service
Self-serve laundry
Wedding services
Luggage storage
Limited hour front desk
Tour/ticket assistance
For families
Babysitting (surcharge)
Connecting/adjoining rooms available
Private bathroom
Television
Daily housekeeping
Laundry facilities
Room options
About this area
What's nearby
In Central District
Johor Bahru Customs, Immigration, and Quarantine Complex - 10 min walk
Johor Bahru City Square - 12 min walk
Komtar JBCC - 4 min drive
KSL City Mall - 5 min drive
Woodlands Checkpoint - 5 min drive
Danga Bay - 7 min drive
Night Safari - 10 min drive
Singapore Zoo - 14 min drive
Paradigm Mall Johor Bahru - 13 min drive
AEON Tebrau City - 12 min drive
Getting around
Singapore (XSP-Seletar) - 33 min drive
Senai International Airport (JHB) - 45 min drive
Changi Airport (SIN) - 45 min drive
JB Sentral - 15 min walk
Restaurants
SDS Classic - 16 min walk
Starbucks - 15 min walk
Oleg by gCafe - 16 min walk
Doi Chaang Coffee Johor - 16 min walk
The Coffee Bean & Tea Leaf @ City Square - 15 min walk
Map
About this property
ēRYA by SURIA Johor Bahru
ĒRYA by SURIA Johor Bahru offers a great location, putting you within a 15-minute walk of Johor Bahru City Square and Johor Bahru Customs, Immigration, and Quarantine Complex. Also, KSL City Mall and Singapore Zoo are within a short drive. Fellow travellers like the helpful staff and overall comfort.
Languages
English, Malay
Cleaning and safety practices
Social distancing
Social distancing measures in place
This information is provided by our partners.
At a glance
Hotel size
163 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in time starts at 3 PM
Late check-in subject to availability
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Children
No cots (infant beds)
Babysitting*
Pets
No pets or service animals allowed
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Travelling with children
Babysitting (surcharge)
What to do
Karaoke
Working away
Business centre
Meeting rooms
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Safe-deposit box at front desk
Television in common areas
An outdoor pool
Accessibility
Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hairdryer (on request)
Stay connected
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Children & extra beds
Babysitting is available for an extra charge
Hygiene & cleanliness
Social distancing measures are in place.
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Suria
Johor Bahru City Hotel
Suria City Hotel Johor Bahru
Suria City Johor Bahru
Suria Hotel
Suria City Hotel, Johor Bahru Hotel Johor Bahru
ēRYA SURIA Johor Bahru Hotel
ēRYA SURIA Hotel
ēRYA SURIA Johor Bahru
Erya By Suria Johor Bahru
ēRYA by SURIA Johor Bahru Hotel
ēRYA by SURIA Johor Bahru Johor Bahru
ēRYA by SURIA Johor Bahru Hotel Johor Bahru
Frequently asked questions
Does ēRYA by SURIA Johor Bahru offer free cancellation for a full refund?
Yes, ēRYA by SURIA Johor Bahru does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at ēRYA by SURIA Johor Bahru?
This property confirms that social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at ēRYA by SURIA Johor Bahru?
Yes, there's an outdoor pool.
Are pets allowed at ēRYA by SURIA Johor Bahru?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at ēRYA by SURIA Johor Bahru?
Yes, there's free self parking.
What are the check-in and check-out times at ēRYA by SURIA Johor Bahru?
You can check in starting at 3 PM. Check-out time is noon.
What is there to do at ēRYA by SURIA Johor Bahru and nearby?
ĒRYA by SURIA Johor Bahru has an outdoor pool.
What's the area around ēRYA by SURIA Johor Bahru like?
ĒRYA by SURIA Johor Bahru is a short 12-minute walk from Johor Bahru City Square and 10 minutes' walk from Johor Bahru Customs, Immigration, and Quarantine Complex.
Reviews
5.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.1/10
Cleanliness
5.4/10
Staff & service
10.0/10
Amenities
4.5/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Good
3 June 2021
Verified traveller
1-night business trip
Verified Hotels.com guest review
6/10 Good
28 April 2019
Not so good. Old furniture in room.. Need to change if wanting to attract more guests!
Chun Yiong
Chun Yiong, 1-night business trip
Verified Hotels.com guest review
6/10 Good
17 March 2019
Stay was ok except that the noise from the outside is too noisy
Verified traveller
1-night romance trip
Verified Hotels.com guest review
6/10 Good
7 October 2018
Room
The room is not amazing and still little dusty. They should prepare to clean up and ready for AC because AC is very low air and not cold enough. I was feeling so wet during I was sleeping.
David
David, 3-night romance trip
Verified Hotels.com guest review
8/10 Very good
24 September 2018
Everything is good but the shower water need to be fixed because the water drip is not very strong and is hard to bath.
Lee
Lee, 2-night trip with friends
Verified Hotels.com guest review
4/10 Fair
27 August 2018
Verified traveller
2-night trip
Verified Expedia guest review
2/10 Poor
20 August 2018
Untold truth
Parking was unsafe. In a bother building with no security! My brother's car was scratched :(
In the website claimed that outdoor pool is one of the facilities, but actually the pool was in another building.
The elevator has no censor! Always hit either my baby's stroller or my mom's wheelchair.
Toilet was to. Bad drainage system. My brother's A.C. was spoilt.
There are mosquitoes, made complaint and the maintenance placed the anti mosquitoes repellent thingy.
The clock in the room is without a battery. Inform reception and they sent the maintenance guy who told us will replace the battery but till next day, no follow up action. My dad took the clock down to avoid us from any confusion. What a wasted family trip for us :(:(:(
Sarinah
Sarinah, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
23 July 2018
Great service
When we first arrived was abit shocked with the overall condition of the hotel and the stale smell but the entire staff were so friendly and helpful that made our stay there wonderful and the room was clean and wheelchair accessible
Nary
Nary, 3-night family trip
Verified Hotels.com guest review
6/10 Good
9 May 2018
wifi not fast, hang
Khim
Verified Hotels.com guest review
8/10 Very good
7 April 2018
Had a pleasant stay!
It was an average hotel, with comfortable room and necessities.
However, the bathroom can be improved further for the pressure of the shower head.
The service staff is prompt in assisting us, we had an issue with the windows and aircon. Maintenance crew came within 5 minutes after we called the reception.