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Gaya Island Resort

5.0 star property
Beachfront resort in Gaya Island with private beach, spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gaya Island Resort

Outdoor pool, pool umbrellas, pool loungers
Terrace/patio
On the beach, snorkelling, beach bar
On the beach, snorkelling, beach bar
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Non-smoking
    Non-smoking
  • Pool
    Pool
  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Air conditioning
    Air conditioning
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • 24-hour fitness centre
  • Beach bar
  • Pool bar
  • Babysitting
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Separate bath and shower
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Canopy Villa

Premium bedding, pillow-top beds, minibar, in-room safe

Canopy Villa

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
Ceiling fan
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Kinabalu Villa

Premium bedding, pillow-top beds, minibar, in-room safe

Kinabalu Villa

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
Ceiling fan
  • 47 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Bayu Villa

View from room

Bayu Villa

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
Ceiling fan
  • 47 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About the area

Map
Malohom Bay, Pulau Gaya, Tunku Abdul Rahman Park, Gaya Island, Sabah, 88000

What's nearby

  • Tunku Abdul Rahman Park - 16 min walk

Getting around

  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 6.5 miles/10.4 km
  • Putatan Station - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • New WK Dining 新旺角
  • Sushi King
  • 亞燕 Traditional Fried Pork Kuey Teow
  • Sushi Zanmai
  • McDonald's

About this property

Gaya Island Resort

Gaya Island Resort offers a private beach where you can sip a drink at the beach bar, plus you'll have access to on-site snorkelling. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in deep-tissue massages at the spa. Feast Village, one of 4 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious resort include a poolside bar, a 24-hour fitness centre and a garden.

Languages

English, Malay

At a glance

Hotel size

  • 121 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 9:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer to the property via Boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
  • This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The check-in location differs from the property location; go to: [Gaya Lounge, Jesselton Point Jetty]
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
  • Speedboat transfers (surcharge) are required between Jesselton Point Ferry Terminal and Gaya Island Resort. Departure times are as follows: Jesselton Point Ferry Terminal to Gaya Island Resort: 10 AM, noon, 2 PM, 4 PM, 6 PM and 9 PM. Gaya Island Resort to Jesselton Point Ferry Terminal: 7 AM, 9 AM, 11 AM, 1 PM, 3 PM, 5 PM, and 6:30 PM. Guests who miss the last transfer of the day must board a private charter boat (surcharge). Rates for private charters are MYR 500 from 7 AM to 9 PM, and MYR 700 from 9 PM to 7 AM.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle from 7:30 AM to 9:30 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 4 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar

Travelling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • On the beach
  • Yoga classes
  • Snorkelling
  • Private beach nearby
  • Golfing nearby
  • Kayaking nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Library
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • No lift (single-level property)
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • Balcony

Freshen up

  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is open daily.

Dining

Feast Village – This restaurant serves breakfast, lunch and dinner.
Fishermans Cove – This restaurant specialises in seafood and only serves dinner. Reservations are required. Open daily.
Pool Bar and Lounge – This poolside family restaurant serves lunch and dinner. A children's menu is available. Open daily.
Tavajun Bay – This beachfront restaurant only serves lunch. Open daily.
Omakase – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: MYR 35 per person, per night. This fee does not apply to children under 1 year of age.
  • Boat transfer per adult: MYR 172.80 (return)
  • Boat transfer per child: MYR 86.40 (return), from 2 to 11 years old

Optional extras

  • Airport shuttle service is offered for an extra charge of MYR 140 per vehicle (one-way)

Children & extra beds

  • Babysitting is available for an extra charge

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Gaya Island Resort
Resort Gaya Island
Gaya Island Resort Malaysia/Pulau Gaya
Gaya MalaysiaPulau Gaya

Frequently asked questions

Does Gaya Island Resort offer free cancellation for a full refund?
Yes, Gaya Island Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Gaya Island Resort?
Yes, there's an outdoor pool.
Are pets allowed at Gaya Island Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Gaya Island Resort?
Sorry, there's no on-site parking at Gaya Island Resort.
Is an airport shuttle service offered by Gaya Island Resort?
Yes, an airport shuttle is available from 7:30 AM to 9:30 PM on request. The charge is MYR 140 per vehicle one-way.
What are the check-in and check-out times at Gaya Island Resort?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Check-out time is 11:00 AM.
What is there to do at Gaya Island Resort and nearby?
Have fun during the warmer months with activities such as snorkelling. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Gaya Island Resort also has a 24-hour fitness centre and a garden.
Are there restaurants at or near Gaya Island Resort?
Yes, there are 4 on-site restaurants, featuring beachfront dining and seafood.
Does Gaya Island Resort have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Gaya Island Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Gaya Island Resort like?
Gaya Island Resort is a short 2-minute walk from Sapi Island and 16 minutes' walk from Tunku Abdul Rahman Park.

Gaya Island Resort Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful location and views. Staff were always friendly, helpful and polite. Fantastic range of activities.
4-night trip
Verified Hotels.com guest review

8/10 Very good

Beautiful location, well organised, excellent food, friendly staff, amazing rooms. Many hidden taxes ... and service charge added even for buffet meal (which was self service ... although did finally remove when challenged). The private beach had a huge rubbish dump just behind the sandy beach. Very disappointing to see on a luxury trip. Great to see the conservation work with rescued turtles and coral. Strange to see complimentary ice lollies being handed out by pool, but only if you agreed to a young waiter taking a photo on his mobile phone ... bizarre.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Had a lovely stay, would like to have seen more food options and later bar food service. Activities team were great, reception and waiting staff were not very friendly, expected a higher level of service.
Lesley, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property has a beautiful setting with the sea and a primary forest as its backdrop. The hotel excursions are excellent with an added inspiration on marine and forest conservation. Coral garden snorkelling and forest trekking are highly recommended. The staff are all genuinely kind and attentive. A very good resort.
Siu Chui, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Jane, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tracy, 5-night trip
Verified Expedia guest review

8/10 Very good

William, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sophie, 2-night trip
Verified Hotels.com guest review

6/10 Good

Starting with the positives, Gaya Island Resort is in a wonderful setting. The accommodation is spacious with nice outlooks, though depending where you are you could have quite an uphill hike to your rooms. We had the buffet meals in the dining room and the standard of what was offered was very high. The staff were very friendly and accommodating. The service however of the management and reservations team leading up to our visit was appalling. Despite having paid in full we were sent automated messages threatening to cancel our booking and keep any monies already paid. When we replied explaining payment had been made and asking for clarification we simply received the same message again. None of these messages came with a name or contact details. Several attempts to ring the reservations line all concluded the same way i.e. being told all the lines were busy and the phone call was dropped. Expedia's initial attempts to contact the resort also failed but we assume they eventually worked, as we received an email from the resort informing us we should ignore the previous messages. No hint of an apology was offered. On top of this, on two of the days we stayed there was, for different periods of time, no water and no electricity. Regarding the water, on one occasion this lasted for over 9 hours. Finally the cleanliness of the resort in some areas was disappointing. In particular the gym floor was covered in sand and even hairs - very unpleasant.
Matthew, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Villa was nice and spacious. Service was excellent. Food needs to improve
Samantha, Li Cheng, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Gaya Island Retreat
My family and I stayed at GIR for 2 nights and had a great time. The rooms were enormous (complete with separate areas for walk in robes, bathtub, shower, toilet). Room amenities were excellent, with bug spray and ointment for insect bites. Our rooms had fantastic views across the sea to Mt Kinabalu, beautiful to watch the sunrise every morning. The staff were all very friendly and attentive to our needs. We will absolutely be back again. Thank your GIR for a great time!
Yen Ying, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Each room has a bath tub but there were less hot water in the evening. Even after water filled, many aunts was floating.
1-night romance trip
Verified Expedia guest review

8/10 Very good

suggest book activity or dinner reservation early, before arrive as not many slots
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

I loved almost everything. The property and rooms were spectacular. pool was beautiful and the food was fantastic. The only thing I didn't absolutely love - mattress softness, having to rent watersports equipment rather than it being included
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel and staff. A very relaxing island escape.
Alice, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

The water was clear and beautiful, the staff was extremely welcoming, and the experience was overall very relaxing.
4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Adam, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Jungle walk and snorkeling ..... . ................. .
3-night romance trip
Verified Expedia guest review

8/10 Very good

Norlida, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

excellent weekend in superb setting near KK
We had an excellent weekend at Gaya Island Resort. An amazing setting so near KK and yet so far away. Without exception staff were extremely friendly and knowledgeable. The food was also perfect with the chef willing to go the extra mile.
Robert, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful resort!! And from our room excellent view to the bay and all the pied hornbills, loved it!!!! A pity that the European and Japanese food were not good, instead of the local food, which was wonderful!
Stella, 3-night romance trip
Verified Expedia guest review