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HTL 587, Ascend Hotel Collection

Hotel with bar/lounge, near Orpheum Theater

  • Free continental breakfast and free WiFi

Image gallery

  • Hotel Front
  • Hotel Front
  • Superior Double Room, 2 Double Beds - Bathroom
  • Standard Room, 2 Double Beds, Non Smoking - Bathroom
  • Hotel Front
Hotel Front. Image 1 of 24.
1 / 24Hotel Front
587 Eddy St, San Francisco, 94109, CA, United States of America
7.4.Good.
  • Good hotel! It felt safe once inside and the staff were friendly and helpful. The area…

    Mar 2, 2020

  • Nice new renovated hotel everything was clean and stuff was perfect

    Mar 1, 2020

See all 132 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Choice) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 56 smoke-free guestrooms
  • Daily housekeeping
  • Bar/lounge
  • 24-hour front desk
  • Coffee/tea in a common area
  • Snack bar/deli

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Iron/ironing board

What’s around

  • In Downtown San Francisco
  • Orpheum Theater - 8 min walk
  • San Francisco City Hall - 9 min walk
  • San Francisco Museum of Modern Art - 20 min walk
  • Moscone Convention Center - 20 min walk
  • Lombard Street - 28 min walk

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Enter dates for 2 guests

Guests
  • Standard Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking

What’s around

Landmarks

  • In Downtown San Francisco
  • Orpheum Theater - 8 min walk
  • San Francisco City Hall - 9 min walk
  • San Francisco Museum of Modern Art - 20 min walk
  • Moscone Convention Center - 20 min walk
  • Lombard Street - 28 min walk
  • Ghirardelli Square - 32 min walk
  • University of San Francisco - 35 min walk
  • Oracle Park - 35 min walk
  • Exploratorium - 38 min walk
  • Presidio of San Francisco - 44 min walk

Getting around

  • San Francisco International Airport (SFO) - 19 min drive
  • Oakland Intl. Airport (OAK) - 27 min drive
  • Concord, CA (CCR-Buchanan Field) - 36 min drive
  • San Francisco Station - 3 min drive
  • 22nd Street Station - 5 min drive
  • Bayshore Station - 9 min drive
  • Market St & Hyde St Stop - 8 min walk
  • Market St & 7th St Stop - 9 min walk
  • Market St & Larkin St Stop - 9 min walk
map
See on map
587 Eddy St, San Francisco, 94109, CA, United States of America

At a glance

Hotel size

  • This hotel has 56 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1998
  • Elevator

Accessibility

  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • Filipino
  • Hindi
  • Spanish

In the room

Home comforts

  • Ceiling fan
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Small print

Also known as

  • HTL 587 Hotel
  • Htl 587, Ascend Collection
  • HTL 587, Ascend Hotel Collection Hotel
  • HTL 587 an Ascend Hotel Collection Member
  • HTL 587, Ascend Hotel Collection San Francisco
  • HTL 587, Ascend Hotel Collection Hotel San Francisco
  • Regency Inn San Francisco
  • Regency San Francisco
  • HTL 587 San Francisco
  • HTL 587 Hotel San Francisco
  • HTL 587

Optional extras

Rollaway beds are available for USD 15.00 per night

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: USD 100.00

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, HTL 587, Ascend Hotel Collection does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at HTL 587, Ascend Hotel Collection.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include whitechapel (3-min walk), Bang San (3-min walk), and Golden Era Vegan Restaurant (3-min walk).
7.4.Good.
  • 10.0.Exceptional

    A nice hotel in a good location for accessing much of the city on foot or by public transport. Really glad that we weren't deterred by the negative reviews about the homelessness. Yes, its there and a massive issue for the entire city not just the area around the hotel. They are not agressive or intimidating at all - its just a very sad situation and many were infact friendly and polite to us all.

    1 night family trip, Feb 21, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Quite honestly one of the best hotels I have stayed at. Everything about it was nothing short of amazing.

    3 night romance trip, Feb 13, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Loved this hotel for its cute room and friendly service. It honestly had everything we needed. The only downside was the location. The nights got pretty loud for us with some of the homeless people outside blasting music and yelling making it a little difficult to stay asleep at times. This isn’t the hotel’s fault but something to keep in mind for any light sleepers out there.

    2 night romance trip, Feb 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Love the rustic look !!! Room was clean a bed was really comfortable! With a huge tv in the king room ! The only negatives are u can hear everything from outside even being on the 5th floor . I’m a light sleeper so hearing the cars in the morning bothered me. The location isn’t dangerous there’s just a large amount of crack heads .. outside but if you don’t bother them or even look at them it’s fine they are always in there own head so mind ur business and don’t make eye contact.i think it’s fine for 1 or two nights it’s very safe and i felt comfortable staying there. Oh and i was a little disappointed in the breakfast it was a very small selection

    Gabby, 1 night trip with friends, Feb 6, 2020

    Verified Expedia guest review

  • 6.0.Good

    It was reasonably clean and tidy and affordable. On the downside the it definitely didn’t feel safe for my family with large groups of homeless people sleeping in the streets surrounding the hotel. The shower from the floor above leaked into our bathroom whenever someone used it, and it wasn’t smooth to change rooms. We wouldn’t book here again

    2 night family trip, Jan 27, 2020

    Verified Expedia guest review

  • 8.0.Very good

    The hotel and staff was excellent. The inside of the hotel was so clean, and all the staff was awesome.

    2 night family trip, Jan 27, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Staff was great. Very helpful in providing directions and how to use the bus and metro system. No parking and the parking lot we were directed to seemed swarmy and dishonest to me. Keep quoting fees then upping them. Wanted an additional $10 when I picked up our car after paying $30 to keep overnight.

    1 night family trip, Jan 25, 2020

    Verified CheapTickets guest review

  • 2.0.Poor

    Bad neighbourhood with many homeless people

    Never got to stay. Our taxi driver said this was not a good area before we even got there.. I have never seen such massive homelessness with people wandering around the streets outside the hotel like zombies. There were also people living in tents on all the side walks. We never stopped as I didnt feel safe with my wife and our suite cases in such a bad area. We ended up heading to a lovely hotel across town.

    Nick, 1 night trip, Jan 24, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    It was in the middle of a scary dirty city with a lot of homeless people no parking

    3 night romance trip, Jan 23, 2020

    Verified Orbitz guest review

  • 2.0.Poor

    I didn’t like anything about the property. Black mold on shower and windows and a lot of homeless addicts at the entrance of the hotel. Did not feel safe at all and ended up getting another hotel the same day to not stay in this one. Staff was rude and would not recommend this place to anyone.

    3 night romance trip, Jan 23, 2020

    Verified Orbitz guest review

See all 132 reviews