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Hôtel Universel in Rivière-du-Loup

4.0 star property
Family-friendly Rivière-du-Loup hotel with full-service spa, connected to the convention centre

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Photo gallery for Hôtel Universel in Rivière-du-Loup

Front of property
Indoor pool, open 8:30 AM to 10:00 PM, lifeguards on site
Breakfast and dinner served, international cuisine
Hypo-allergenic bedding, individually decorated, individually furnished
Reception
Located in Rivière-du-Loup, Hôtel Universel offers a warm welcome with an indoor pool featuring a waterslide and a lifeguard on site. Unwind by the firepit or indulge in international cuisine at Restaurant - Boreal. With free WiFi, extended parking, outdoor furniture and helpful multilingual staff your stay will be relaxing and enjoyable.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Waterslide
  • Room service
  • Massage/treatment rooms
  • 24-hour business centre
  • Business centre
  • Meeting rooms

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is S$190
includes taxes & fees
1 Jun - 2 Jun

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room

Hypo-allergenic bedding, individually decorated, individually furnished

Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Excellence)

Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 2 Queen Beds (Excellence)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Exclusive Room, Refrigerator & Microwave

Hypo-allergenic bedding, individually decorated, individually furnished

Exclusive Room, Refrigerator & Microwave

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed OR 1 Double Murphy Bed

View all photos for Classic Room, 1 Queen Bed

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Classic Room, 2 Queen Beds, Pool View

Hypo-allergenic bedding, individually decorated, individually furnished

Classic Room, 2 Queen Beds, Pool View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
1 Jun - 2 Jun
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About the area

Map
311, boul. Hotel-de-Ville, Rivière-du-Loup, QC, G5R 5S4

What's nearby

  • Grand Portage Regional Hospital - 3 min drive - 1.9 km
  • Cegep De Riviere-du-Loup - 3 min drive - 2.3 km
  • Parc des Chutes - 4 min drive - 3.0 km
  • Riviere-du-Loup Saint-Simeon Ferry - 10 min drive - 7.8 km
  • Pot-a-l'Eau-de-Vie - 10 min drive - 7.8 km

Getting around

  • Bagotville, QC (YBG) - 75.5 miles/121.4 km

Restaurants

  • ‪La Cage - ‬16 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Café l'Innocent - ‬3 min drive
  • ‪Microbrasserie Aux Fous Brassant - ‬3 min drive
  • ‪Tim Hortons - ‬6 min drive

About this property

Hôtel Universel in Rivière-du-Loup

Located near a train station, Hôtel Universel in Rivière-du-Loup is a great choice for a stay in Rivière-du-Loup. Guests can visit the spa to indulge in hot stone massages, thalassotherapy or reflexology, and international cuisine is served at Restaurant - Boreal, which is open for breakfast and dinner. There's an indoor pool and a bar/lounge, and in-room conveniences include fridges and microwaves. The pool and helpful staff get great marks from fellow travellers.

Languages

English, French

At a glance

DONE

Hotel size

    • 300 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: 11 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site extended parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekday mornings 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Water slide
  • Children's menu
  • Lifeguard on-site

What to do

  • Pool table
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Snowmobiling nearby
  • Whale watching nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike storage

Facilities

  • 1 building/tower
  • Built in 1973
  • ATM/banking
  • Fireplace in reception
  • 24-hour fitness centre
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Water slide
  • Banquet hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Spa

UniverSpa has 12 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Restaurant - Boreal – This restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CAD 7 to 16 per person
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Spa access is available for an extra charge of CAD 45

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 40.24 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 10:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Property Registration Number 2024-11-30, 054854

Also known as

Hôtel Universel in Rivière-du-Loup
Universel in Rivière-du-Loup
Hôtel Universel Rivière-du-Loup Riviere Du Loup
Hôtel Universel Rivière-du-Loup
Universel Rivière-du-Loup Riviere Du Loup
Universel Rivière-du-Loup
Hôtel Universel in Rivière du Loup
Universel In Riviere Du Loup
Hôtel Universel in Rivière du Loup
Hôtel Universel in Rivière-du-Loup Hotel
Hôtel Universel in Rivière-du-Loup Rivière-du-Loup
Hôtel Universel in Rivière-du-Loup Hotel Rivière-du-Loup

Frequently asked questions

Does Hôtel Universel in Rivière-du-Loup offer free cancellation for a full refund?

Yes, Hôtel Universel in Rivière-du-Loup does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hôtel Universel in Rivière-du-Loup?

Yes, there's an indoor pool. Guests have pool access from 8:30 AM to 10:00 PM.

Are pets allowed at Hôtel Universel in Rivière-du-Loup?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CAD 40.24 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Hôtel Universel in Rivière-du-Loup?

Yes, there's free self and extended parking. Electric car charging is available.

What are the check-in and check-out times at Hôtel Universel in Rivière-du-Loup?

Check-in start time: 4 PM; check-in end time: 11 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Hôtel Universel in Rivière-du-Loup and nearby?

Have fun with nearby winter activities such as snowmobiling, and in warmer months, enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hôtel Universel in Rivière-du-Loup also has a water slide and a 24-hour fitness centre, as well as spa services.

Are there restaurants at or near Hôtel Universel in Rivière-du-Loup?

Yes, Restaurant - Boreal offers international cuisine.

What's the area around Hôtel Universel in Rivière-du-Loup like?

Hôtel Universel in Rivière-du-Loup is in the heart of Rivière-du-Loup, a short 19-minute walk from Musee du Bas St Laurent. Travellers say that the hotel is in a great location.

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Hôtel Universel in Rivière-du-Loup Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Restaurant
Location
Children
Highways
Bed
Food
Breakfast
Elevator

What guests liked

  • The property's restaurant offered good quality food and excellent service. (15 reviews)
  • The on-site spa was lovely, nice, and calming, offering a wonderful experience. (10 reviews)
  • Pet access was convenient and welcoming with pet-friendly rooms and easy outdoor access. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Great location to stay while driving from Ontario to East Coast, Have stayed here a few times but this time we discovered the great restaurant at the hotel. Looking forward to trying more of their menu during the next stay at Hotel Universel.
1-night trip

8/10

I slept great even tho the hotel was full. And with a nice pool like this, when i say full, i mean full of kiddos! I wish they had express checkout instead of waiting in line at 10:58am.
2-night trip

10/10

Easy to book and lots of amenities, large pool and good restaurant!
1-night trip

10/10

Comfortable bed, clean room and lots of parking for trucks
1-night trip

10/10

Nice place
1-night trip

10/10

We loved this hotel. The layout of our room was great for our family. Also liked the layout of the hotel. Pool area was very nice and clean. Only downside was that the hot tub wasn't working properly and the temperature was the same temp as the pool and the slide wasn't open for the kids to use either.
1-night trip

10/10

Clean and the Spa was wonderful
1-night trip

10/10

Was spontaneously travelling with my dog. Stopped in rivière du loup randomly and was pleasantly surprised. They have a whole section of rooms for pets with patio access. So we were able to let the dog in and out of our room without having to trek through the hotel. First night we were in the old part of the hotel my only complaint was the toilet was wedged between a wall and the bath tub was a little tight on space. Second night we were in the new part and absolutely no complaints. Hotel was hosting a few groups both nights we were there. Was super cute to see a group of women playing games in one of the common areas and other groups engaged with activities around the hotel. Had a very community feel to it.
1-night trip

10/10

Very nice hotel! Lots to do!! We stayed for a night while travelling long distance and the kids loved the pool and the free arcade machines! Lots nearby for food or anything you need. I highly recommend!!
1-night trip

10/10

Stayed here numerous times and as always it was a great stay.
1-night trip

8/10

Nice hotel
1-night trip

10/10

Restaurant and spa amazing
1-night trip

2/10

The room was terrible. The mattress was not comfortable at all and the pillows were too thin. Also, the refrigerator was making a noise so annoying and loud that we placed it in the bathroom to close the door on it. The AC was also making a loud noise, we decided to turn it off to be able to sleep. There is no way we are coming back at that hotel. It is clear that they have rooms reserved for Expedia/hotel.com which are less quality than the others. This week end was a nightmare and we left the hotel with neck pain. I do not recommend at all!
2-night trip

10/10

Great restaurant at this hotel
1-night trip

10/10

Love this hotel, second time we stayed there and would recommend it to anyone who wants to stay here on their way to east coast. Restaurant is amazing.
1-night trip

10/10

Nice Hotel with many guests
7-night trip

10/10

👍👍
1-night trip

10/10

The game room is fun
1-night trip

8/10

Good spot
1-night trip

10/10

Made travelling with our golden retriever very smooth and easy
1-night trip

6/10

Fairly convenient highway access. Good parking. Not much around and the room was of average cleanliness and age.
1-night trip

8/10

Pool was the highlight. The hot tub could have been warmer but the slide stole the show!
1-night trip

10/10

It was such a great stay. Great good and amazing spa.
1-night trip

8/10

Very busy but was a good experience.
1-night trip

8/10

I had no problem with the property. My only problem was with the restaurant. As I worked all day and returned to hotel in the evening, so this was my most convenient place to have my dinner. I tried for the first night. Food was delicious and service was friendly. The following night, I was created and had a table. I stayed on my table for 40 minutes. The waitress passed by my table several times. The hostess also passed next to me several times. There was a busboy who passed by my table as well. I tried to grab their attention. It seems that they purposely avoided to make eye contacts. So the remaining of the week, I had to eat elsewhere. But never to this restaurant again. I am going to same area frequently for business. So, never again
3-night trip