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Java Paragon Hotel and Residences

4.0 star property
Family-friendly hotel in Surabaya with spa and outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Java Paragon Hotel and Residences

Lobby lounge
Exterior
Outdoor pool
Down duvets, Select Comfort beds, in-room safe, desk
Down duvets, Select Comfort beds, in-room safe, desk

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Valet parking
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Fridge
  • Television
  • Garden

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Superior Room, Executive Level

Down duvets, Select Comfort beds, in-room safe, desk

Superior Room, Executive Level

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Down duvet
Select Comfort bed
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment 2 Bedrooms Suite

Living area

Apartment 2 Bedrooms Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
  • 164 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Twin Room, Executive Level

Down duvets, Select Comfort beds, in-room safe, desk

Deluxe Twin Room, Executive Level

Highlights

Soundproofed
Air conditioning
Fridge
HDTV
Blackout curtains
Select Comfort bed
Down duvet
Hairdryer
  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment 3 Bedrooms Suite

Living area

Apartment 3 Bedrooms Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
  • 167 sq m
  • Sleeps 6
  • 2 King Beds OR 2 Single Beds

View all photos for Executive Suite Room

Down duvets, Select Comfort beds, in-room safe, desk

Executive Suite Room

Highlights

Soundproofed
Air conditioning
Fridge
HDTV
Separate bedroom
Select Comfort bed
Blackout curtains
Down duvet
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Down duvets, Select Comfort beds, in-room safe, desk

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Select Comfort bed
Blackout curtains
Down duvet
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Down duvets, Select Comfort beds, in-room safe, desk

Superior Room

Highlights

Soundproofed
Air conditioning
Fridge
HDTV
Blackout curtains
Select Comfort bed
Down duvet
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Executive Level

Down duvets, Select Comfort beds, in-room safe, desk

Deluxe Double Room, Executive Level

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Select Comfort bed
Blackout curtains
Down duvet
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Down duvets, Select Comfort beds, in-room safe, desk

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Select Comfort bed
Blackout curtains
Down duvet
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Floor Deluxe King Room

Down duvets, Select Comfort beds, in-room safe, desk

Executive Floor Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Premiere

Down duvets, Select Comfort beds, in-room safe, desk

Deluxe King Premiere

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Premiere

Down duvets, Select Comfort beds, in-room safe, desk

Deluxe Twin Premiere

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Down duvets, Select Comfort beds, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Floor Superior Room

Down duvets, Select Comfort beds, in-room safe, desk

Executive Floor Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Apartment Suite

Down duvets, Select Comfort beds, in-room safe, desk

Three Bedroom Apartment Suite

  • Sleeps 6
  • 1 Single Sofa Bed, 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Superior Room

Down duvets, Select Comfort beds, in-room safe, desk

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Premier

Down duvets, Select Comfort beds, in-room safe, desk

Superior King Premier

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Down duvets, Select Comfort beds, in-room safe, desk

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Down duvets, Select Comfort beds, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Floor Deluxe Twin Room

Down duvets, Select Comfort beds, in-room safe, desk

Executive Floor Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Room

Down duvets, Select Comfort beds, in-room safe, desk

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool

Fairfield by Marriott Surabaya

Pool
Spa
Free parking
Free WiFi
8.6 out of 10, Excellent, (153)
The price is S$54
includes taxes & fees
1 Dec - 2 Dec
Fairfield by Marriott Surabaya
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About the area

Map
Jl. Mayjen Sungkono No 101-103, Surabaya, East Java, 60256

What's nearby

  • Ciputra World Mall - 6 min walk - 0.5 km
  • Surabaya Zoo - 2 min drive - 2.6 km
  • Surabaya Plaza Shopping Mall - 7 min drive - 6.6 km
  • Pakuwon Mall - 7 min drive - 5.8 km
  • Tunjungan Plaza - 7 min drive - 6.5 km

Getting around

  • Surabaya (SUB-Juanda) - 31 min drive
  • Surabaya Pasar Turi Station - 6 min drive
  • Surabaya Gubeng Station - 8 min drive
  • Tandes Station - 17 min drive
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • ‪First Love Patisserie - ‬3 min walk
  • ‪Rumah Makan Ramayana - ‬3 min walk
  • ‪The Cafe - ‬3 min walk
  • ‪Citilites Sky Club & Bistro - ‬2 min walk
  • ‪Jamoo Restaurant - ‬8 min walk

About this property

Java Paragon Hotel and Residences

Java Paragon Hotel and Residences puts you within a 10-minute drive of Pakuwon Mall and Tunjungan Plaza. Guests can indulge in massages at the spa, and The Cafe serves breakfast, lunch and dinner. An outdoor pool, a bar/lounge and a fitness centre are other highlights.

Languages

Chinese (Mandarin), English, Indonesian, Japanese

At a glance

Hotel size

  • 230 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 11:30 PM
  • Contactless check-in and check-out are available
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 17
  • Check-out time is 11:30 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Up to 5 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site valet parking (IDR 50000 per stay)
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Babysitting (surcharge)

What to do

  • Tennis
  • Basketball

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (4618 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift
  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Selected Comfort mattress

What to enjoy

  • In-room massage

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Fridge
  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include massages.

Dining

The Cafe – This restaurant serves breakfast, lunch and dinner.
The Avenue Lounge and Bar – This lobby lounge only serves light fare. Happy hour is offered.

Fees & policies

Refundable deposits

  • Deposit: IDR 300000 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 156000 for adults and IDR 156000 for children
  • Airport shuttle service is offered for an extra charge of IDR 300000 per vehicle (one-way. Maximum occupancy 6)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of 50 per cent of room rate (subject to availability)

Renovations and closures

The property will be renovating from 26 July 2024 to 31 January 2025 (completion date subject to change). The following areas are affected:
  • Hallway
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for IDR 370000.0 per day
  • Airport shuttle service for children up to age 11 costs IDR 300000 (one-way)

Parking

  • Valet parking costs IDR 50000 per stay
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Children under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Long-term renters welcome.
This property accepts major credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Java Paragon
Java Paragon
Java Paragon Hotel
Java Paragon Hotel Surabaya
Java Paragon Surabaya
Paragon Java
Java Paragon Hotel & Residences Surabaya
Java Paragon Hotel And Residences
Java Paragon Hotel Residences
Java Paragon And Residences
Java Paragon Hotel and Residences Hotel
Java Paragon Hotel and Residences Surabaya
Java Paragon Hotel and Residences Hotel Surabaya

Frequently asked questions

Does Java Paragon Hotel and Residences offer free cancellation for a full refund?
Yes, Java Paragon Hotel and Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Java Paragon Hotel and Residences?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Java Paragon Hotel and Residences?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Java Paragon Hotel and Residences?
Yes, there's free self parking.
Is an airport shuttle service offered by Java Paragon Hotel and Residences?
Yes, an airport shuttle is available. The charge is IDR 300000 per vehicle one-way.
What are the check-in and check-out times at Java Paragon Hotel and Residences?
Check-in start time: 2:00 PM; check-in end time: 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:30 AM. Late check-out is available for a 50% charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Java Paragon Hotel and Residences and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes basketball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Java Paragon Hotel and Residences also has a sauna and a fitness centre, as well as a garden.
Are there restaurants at or near Java Paragon Hotel and Residences?
Yes, there's an on-site restaurant, The Cafe.
What's the area around Java Paragon Hotel and Residences like?
Java Paragon Hotel and Residences is a short 6-minute walk from Ciputra World Mall and 16 minutes' walk from Al-Akbar Mosque.

Java Paragon Hotel and Residences Reviews

Reviews

8.0

Very good

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Beautiful hotel with very friendly staff. Incredible breakfast buffet!
Rob, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

We had a great stay. The property is highly recommended. We will definitely be back in the future.
Marvin, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Keep up the great work team!
Suharno, 1-night trip
Verified Expedia guest review

8/10 Very good

Mejani, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Surabaya Trip 14 - 21 Dec 2019
Due to fabrication work at hotel, the smell from paint work affected our stay, great breakfast buffet spread, excellent services, definitely I will come back again
2-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

10/10 Exceptional

Aw, 4-night trip with friends
Verified Hotels.com guest review

6/10 Good

People were very friendly and eager to make sure your stay was pleasant. However the rooms( at least the one we're stayed in) was in poor condition, both showers were in disrepair. Water damage in bathrooms. String smell of sewage. They were clean enough but a little rough.
Benny, 8-night trip
Verified Expedia guest review

2/10 Poor

very dirty room,specially the windows painting is peeling of at the wall
2-night business trip
Verified Expedia guest review

8/10 Very good

Could have better value for the money paid.
It was quite a good property; we stayed in the residences part of the hotel and the residence was OK so-so and didn't justify the price we paid, in terms of the decor and facilities. It was quite large and all, but didn't seem worth the S$325 we paid for one night.
Ravi Anantha, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I have stayed at Java for more than several years. I like the new lobby area after remodeling. Safe and near shopping mall. Good restaurant option
Cj, 2-night business trip
Verified Expedia guest review

8/10 Very good

Dianah, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

The breakfast menu is almost the same every day. At least 30% different from the previous day
4-night trip with friends
Verified Expedia guest review

8/10 Very good

Dianah, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Great service, but..
Service was excellent, food was also good. The place needs a facelift in the rooms, water out of the shower was cloudy. WiFi was a bit sketchy.
timothy, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Luxurious, Comfortable at very Affordable price
Good Experience
Bolar Abdul, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very impressed with customer service. The expedia web site stated free airport transfer but when we contacted the property to arrange airport pick up, they sent an email with prices we would have to pay for the transfer. We replied saying it says it is included and they agreed to pay the airport to hotel transfer but we would have to pay the return trip to the airport. When we showed them the web site stating free transfers, they agreed to pay it both ways. The hotel was basic but nice. Walking distance to a mall.
John, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Roger J M, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

friendly staff and she went extra mile for quick check in for me. i really appreciated it after a long travel. remodeling the lobby now. the rooms can use some update.
cj, 2-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel but housekeeping can be improved. Stains marks in toilets and towels not so clean
low, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Absolutely amazing hotel
We checked in around dinner and only stayed the one night, but it was a very luxurious accommodation. The staff was very nice and helpful. We also had dinner at the hotel that night and then breakfast the next morning before heading out and both were amazing. The breakfast had a huge selection of different foods to choose from and all were good. I highly recommend this hotel.
Paul, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Ok stay
Rooms need to be renovated, pricing hit the mark.
Thomas, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Good hotel
Stayed in the service apartment. It wad spacious and clean, just looks a little run down.
1-night trip
Verified Expedia guest review

6/10 Good

Ardi, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

good
good
Suwito, 1-night family trip
Verified Hotels.com guest review