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All properties in Santa Marta (and vicinity), Magdalena, Colombia

Zuana Beach Resort

Beachfront resort in Santa Marta with free water park and spa

  • Free WiFi and free parking
From
S$167

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Waterslide
  • Outdoor Pool
Outdoor Pool. Image 1 of 88.
1 / 88Outdoor Pool
Carrera 2a No.6-80, Santa Marta (and vicinity), 470006, Magdalena, Colombia
8.0.Very good.
  • No one speaks English, tough to communicate with staff.

    Jul 10, 2021

  • It was good food and everything was good

    Mar 18, 2021

See all 92 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 330 guestrooms
  • Daily housekeeping
  • On the beach
  • 6 restaurants and bar/lounge
  • Full-service spa
  • 7 outdoor pools and 9 spa tubs

Feel at home

  • Children's pool
  • Playground on site
  • Children's club (free)
  • Television
  • Garden
  • Terrace

What’s around

  • On the beach
  • Rodadero Beach - 4.7 mi / 7.5 km
  • Rodadero Sea Aquarium and Museum - 6.3 mi / 10.2 km
  • Blanca Beach - 6.5 mi / 10.4 km
  • Quinta de San Pedro Alejandrino - 9.2 mi / 14.9 km
  • Parque de Los Novios - 9.6 mi / 15.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Suite
  • Standard Double Room
  • Family Suite
  • Junior Studio Suite
  • Grand Suite

Location

Carrera 2a No.6-80, Santa Marta (and vicinity), 470006, Magdalena, Colombia
  • On the beach
  • Rodadero Beach - 4.7 mi / 7.5 km
  • Rodadero Sea Aquarium and Museum - 6.3 mi / 10.2 km

What’s around

Landmarks

  • On the beach
  • Rodadero Beach - 4.7 mi / 7.5 km
  • Rodadero Sea Aquarium and Museum - 6.3 mi / 10.2 km
  • Blanca Beach - 6.5 mi / 10.4 km
  • Quinta de San Pedro Alejandrino - 9.2 mi / 14.9 km
  • Parque de Los Novios - 9.6 mi / 15.4 km
  • Santa Marta Beach - 9.6 mi / 15.5 km
  • Simon Bolivar Park - 9.7 mi / 15.5 km
  • Taganga Beach - 11.5 mi / 18.4 km
  • Tayrona National Natural Park - 14.4 mi / 23.1 km

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 10 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 330 rooms

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 6 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service

Things to do

  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 7
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 3
  • Full-service spa
  • Number of spa tubs - 9
  • Bowling alley on site
  • Playground on site
  • Volleyball on site
  • Free water park access
  • Beach towels
  • Waterslide
  • Tennis on site
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table

Working away

  • Business center
  • One meeting room
  • Conference center

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1997
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan

Things to enjoy

  • Balcony

Freshen up

  • Rainfall showerhead
  • Shower only

Be entertained

  • 42-inch LED TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Yuluka. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Neguanje - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Gairaca - Onsite coffee shop. Open daily.

Sports Bar Masinga - Onsite sports bar. Open daily.

Minca - Onsite cocktail bar. Open daily.

Ziruma - This sushi bar serves light fare only. Happy hour is offered. Open daily.

Small print

Also known as

  • Zuana
  • Zuana Beach
  • Zuana Beach Resort
  • Zuana Beach Resort Santa Marta
  • Zuana Beach Santa Marta
  • Zuana Beach Hotel Santa Marta
  • Zuana Beach Resort Resort
  • Zuana Beach Resort Santa Marta
  • Zuana Beach Resort Resort Santa Marta

Optional extras

Breakfast costs between COP 35000 and COP 40000 per person (approximately)

Airport shuttle service is offered for an extra charge of COP 22000 per person (one way)

Airport shuttle for children between the ages of 3 and 12 costs COP 70000 (one-way)

Area shuttle and shopping center shuttle service is offered for an extra charge

Policies

If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Zuana Beach Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.

  • Yes, there's free self parking.

  • Yes, there are 7 outdoor pools and a children's pool.

  • Sorry, pets and service animals aren't allowed.

  • You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.

  • Yes, there are 6 onsite restaurants, featuring alfresco dining. Nearby restaurants include Crepes & Waffles (11-min walk), Mercure Santa Marta Emile (14-min walk), and El Chef Del Mar (4.2 mi).

  • Yes, an airport shuttle is available. The charge is COP 22000 per person one way.

  • Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes bowling and volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 9 spa tubs. Zuana Beach Resort also has 7 outdoor pools and a Turkish bath, as well as an arcade and a garden.
8.0.Very good.
  • 10.0.Exceptional

    Excelent hotel and excelent service. Great food and much to see and do at zuana hotel.

    4 night romance trip, Feb 3, 2021

    Verified Expedia guest review

  • 8.0.Very good

    I love the pools, food was good but a bit pricy I felt the service worsen a bit. Check in wasn´t good

    LP, 5 night family trip, Nov 29, 2020

    Verified Expedia guest review

  • 6.0.Good

    the hotel is clean and the staff is nice. The rooms, towels are old.

    2 night family trip, Mar 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful swimming pools and right on the beach. You could be quiet or go to the disco in the evening. Food not brilliant but reasonably priced.

    David, 6 night romance trip, Feb 16, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Doesn’t look how it looks like in photos. Very old

    4 night trip, Jan 8, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The property was clean and well maintained. The staff is very friendly and helpful.

    Lina, 4 night family trip, Dec 23, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent service

    German, 6 night trip, Oct 18, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Jis place was terrible! The rooms smells like mildew and so do the blankets and towels. Also there is a lot of construction going on and the place is packed. The free breakfast is sub par and you have to sit in a patio fighting with birds so they don’t eat your food (they are very aggressive!), the staff chases them away with water. Finally, our check out process was the worst we were standing in line for one hour and still not luck! There were dozens of people checking out and just one person helping them. It was terrible cause someone had to radio from your room to verify your consumptions and then the process was very manual at least 15 min per person... I approached the lady at the desk as I had a flight to catch and couldn’t wait any longer, she couldn’t have cared less and said I had to wait. Told her I couldn’t risk my flight left my cards and went to get a taxi (btw if you order a taxi to the hotel for their staff prices are double, just woke to the corner outside and some local taxis will provide you with cheaper and better service). I got an email from them later on the day saying that I needed to make a transfer to their Colombian saving back account to pay for the bottle of water I consumed. I replied that they could use my credit card on file and explained the situation and the poor customer service... again, they didn’t care.

    MarimerG, 2 night romance trip, Aug 23, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Love Zuana. I've been coming for 22 years and never disappointed!

    1 night family trip, Aug 18, 2019

    Verified Orbitz guest review

  • 4.0.Fair

    The location is great. The multiple pools are great. Room had an ocean view with balcony. Disliked that there were only 2 bath towels and when called to ask for them, it took over an hr. We had dinner plans with friends so we could not wait for towels. We spoke with manager on duty and she said they only have 1 housekeeper at night. I find it hard to believe theres only 1 person on for the whole complex, but if there is, then that needs to be fixed. This was the basic necessity. There was no floor towel or hand towel either. Overall, disappointed and unsure if i will go back

    2 night trip with friends, Aug 4, 2019

    Verified Expedia guest review

See all 92 reviews