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Holiday Emerald Hotel

Photo gallery for Holiday Emerald Hotel

Family Room | Minibar, in-room safe, free WiFi
Terrace/patio
Exterior
Executive Twin Room | Minibar, in-room safe, free WiFi
Restaurant

Overview of Holiday Emerald Hotel

Holiday Emerald Hotel

3.5 star property
3.5-star hotel, convenient for Hoan Kiem Lake
9.6 out of 10 Exceptional
9.6/10 Exceptional

298 verified Hotels.com guest reviews

Property highlights

  • Airport transfer
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
Map
24 Hang Manh, Hoan Kiem, Hanoi
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Business centre
  • Airport shuttle
  • Train station pick-up service
  • Train station drop-off service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
For families
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 8 min walk
  • O Quan Chuong Gate - 12 min walk
  • Hanoi Opera House - 18 min walk
  • Hanoi Old Town Night Market - 1 min drive
  • St. Joseph's Cathedral of Hanoi - 1 min drive
  • Thang Long Water Puppet Theatre - 1 min drive
  • Dong Xuan Market - 2 min drive
  • Ho Chi Minh Mausoleum - 3 min drive
  • West Lake - 3 min drive
  • Lotte Center Hanoi - 5 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 43 min drive
  • Hanoi Van Dien Station - 10 min drive
  • Hanoi Long Bien Station - 15 min walk
  • Hanoi Railway Station - 16 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • Nhà hàng bún chả Đắc Kim - 1 min walk
  • Bún Chả Hàng Quạt - 2 min walk
  • Nem Chua Rán Bà Già - Hàng Bông - 2 min walk
  • Gecko - 1 min walk
  • Phở bò Lý béo - 1 min walk

About this property

Holiday Emerald Hotel

Holiday Emerald Hotel puts you 0.4 mi (0.7 km) from Hoan Kiem Lake and 0.6 mi (1 km) from O Quan Chuong Gate. Also, this hotel is 0.9 mi (1.5 km) from Hanoi Opera House. The helpful staff and location get good marks from fellow travellers.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 21 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:30 AM–9:30 AM

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Raised toilet seat
  • Low-height worktop and sink

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately VND 80000 for adults and VND 50000 for children
  • Airport shuttle service is offered for an extra charge of VND 408000
  • Train station pick-up and train station drop-off services are offered for an extra charge
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Rollaway beds are available for VND 250000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Emerald Hotel Hanoi
Holiday Emerald Hanoi
Holiday Emerald
Holiday Emerald Hotel Hotel
Holiday Emerald Hotel Hanoi
Holiday Emerald Hotel Hotel Hanoi

Frequently asked questions

Does Holiday Emerald Hotel offer free cancellation for a full refund?
Yes, Holiday Emerald Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Emerald Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Holiday Emerald Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Holiday Emerald Hotel?
Sorry, there's no on-site parking at Holiday Emerald Hotel.
Is an airport shuttle service offered by Holiday Emerald Hotel?
Yes, an airport shuttle is available. The charge is VND 408000.
What are the check-in and check-out times at Holiday Emerald Hotel?
You can check in starting at 2 PM. Check-out time is noon.
What's the area around Holiday Emerald Hotel like?
Holiday Emerald Hotel is a short 8-minute walk from Hoan Kiem Lake and 3 minutes' walk from Hang Gai Street. Travellers say that this hotel is in a good location.

Reviews

9.6

Exceptional

9.5/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Very good

Ida, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hung, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hung, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hung, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

SARUNCHANA, 3-night trip
Verified Expedia guest review

8/10 Very good

The people who run the place are very attentive and accommodating! The breakfast is limited in terms of options but very good. The location is great in terms of being walking distance to all the major sights but it does get pretty loud starting around 7AM, however that's probably anywhere in old Hanoi because it's such a busy area. The room did have a residual smell of cigarettes but other than that it was great.
Yelena, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Definitely would recommend anybody looking for a hotel on your trip to Hanoi! The staff were very friendly and helpful, and the service was really impeccable. The hotel was also within walking distance of the weekend night market, beer street and the lake as well. A good thing was that the rooms were quiet and we could not hear any bike honking sounds from the streets. Jenny and the other staff also kindly arranged to put 4 of us together on the same floor by merging 2 single beds into a double bed for the other room even though they only have 1 double room on every floor.
Verified Expedia guest review

8/10 Very good

The staff was kind enough to borrow me a 2-pin plug for my charger
Ong, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel has been recently renovated, rooms arr always super clean, the staff is super friendly and helpful The best place to stay in Hanoi
paola, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Kelly, 1-night trip with friends
Verified Hotels.com guest review