Shangri-La Guilin

5.0 star property
Riverfront hotel in Qixing with 2 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Guilin

Indoor pool, seasonal outdoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Connecting rooms available
  • Bar
  • Pool
  • Free parking
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free supervised childcare
  • Health club
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on-site
The price is S$137
includes taxes & fees
2 Jan - 3 January 2025

Room options

Available filters for rooms
Showing 32 of 32 rooms

Horizon, Room, 2 Single Beds, City View

Highlights

Separate dining area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • City view
  • Sleeps 3
  • 2 Single Beds

Terrace Mountain View Room, 2 Single Beds

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • Sleeps 3
  • 2 Single Beds

Horizon, Room, 2 Single Beds, River View

Highlights

Separate dining area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • River view
  • Sleeps 3
  • 2 Single Beds

Horizon, Room, 1 King Bed, City View

Highlights

Separate dining area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • River view
  • Sleeps 3
  • 2 Single Beds

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, River View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • River view
  • Sleeps 3
  • 1 King Bed

Horizon, Room, 1 King Bed, River View

Highlights

Separate dining area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • River view
  • Sleeps 3
  • 1 King Bed

Terrace Mountain View Room, 1 King Bed

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • City view
  • Sleeps 3
  • 2 Single Beds

Deluxe Family Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • Sleeps 3
  • 1 King Bed

Lulu Theme Deluxe Tent Room

  • Sleeps 2
  • 1 King Bed

Horizon King

  • Sleeps 2
  • 1 King Bed

Terrace Room - Mountain-View (Double Bed) (Balcony)

  • Sleeps 2
  • 1 King Bed

Deluxe King

  • Sleeps 2
  • 1 King Bed

Deluxe Rive View Twin

  • Sleeps 2
  • 2 Single Beds

Two Deluxe Rooms Inter-Connecting

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Presidential Suite

  • Sleeps 2
  • 1 King Bed

Deluxe River-view Queen Room

  • Sleeps 2
  • 1 King Bed

Horizon River View King

  • Sleeps 2
  • 1 King Bed

Terrace Room - Mountain-View (2 Beds) (Balcony)

  • Sleeps 2
  • 2 Single Beds

Lulu Theme Balcony Garden Family Room

  • Sleeps 2
  • 1 King Bed

Family Room

  • Sleeps 2
  • 1 King Bed

Lulu Theme Deluxe Family Room

  • Sleeps 2
  • 1 King Bed

Executive Double Suite

  • Sleeps 2
  • 1 King Bed

Horizon River View Twin

  • Sleeps 2
  • 2 Single Beds

Featured Suite

  • Sleeps 2
  • 1 King Bed

Horizon Twin

  • Sleeps 2
  • 2 Single Beds

Deluxe Twin

  • Sleeps 2
  • 2 Single Beds

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

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About the area

Map
111 Huan Cheng Bei Er Lu, Guilin, Guangxi, 541004

What's nearby

  • Lijiang Folk Customs Garden - 2 min drive
  • Seven-Star Park - 5 min drive
  • Reed Flute Cave - 5 min drive
  • Guilin University of Electronic Technology - 6 min drive
  • Elephant Trunk Hill - 7 min drive

Getting around

  • Guilin (KWL-Liangjiang Intl.) - 41 min drive
  • Guilin North Railway Station - 10 min drive
  • Guilin Railway Station - 16 min drive
  • Guilin South Railway Station - 22 min drive

Restaurants

  • ‪福鑫鱼庄 - ‬6 min walk
  • ‪茶源居茶行 - ‬4 min walk
  • ‪桂林迥龙山宾馆 - ‬5 min walk
  • ‪旧时光咖啡店 - ‬5 min walk
  • ‪桂林米粉北极广场店 - ‬4 min walk

About this property

Shangri-La Guilin

Located near a train station, Shangri-La Guilin is a great choice for a stay in Guilin. Guests can visit the spa to be pampered with massages, facials or body treatments, and Li Cafe, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a poolside bar and a health club.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 439 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • On-site extended parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • Fitness classes
  • Golf lessons nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Health club
  • An indoor pool
  • Seasonal outdoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 152
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site
  • Step-free path to entrance

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include facials and body treatments.

Dining

Li Cafe – This buffet restaurant serves breakfast, lunch and dinner.
Shang Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required.
U Bar – On-site bar.
Lobby Lounge – On-site lobby lounge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 141 for adults and CNY 141 for children

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CNY 350.0 per night
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Guilin Shangri-La
Guilin Shangri-La Hotel
Shangri-La Guilin
Shangri-La Guilin Hotel
Shangri-La Hotel Guilin
Shangri La Hotel Guilin
Shangri-La Guilin Hotel
Shangri La Hotel Guilin
Shangri-La Guilin Guilin
Shangri-La Guilin Hotel Guilin

Frequently asked questions

Does Shangri-La Guilin offer free cancellation for a full refund?
Yes, Shangri-La Guilin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La Guilin?
Yes, there's an indoor pool, a seasonal outdoor pool and a children's pool.
Are pets allowed at Shangri-La Guilin?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Shangri-La Guilin?
Yes, there's free self parking.
What are the check-in and check-out times at Shangri-La Guilin?
Check-in start time: 2 PM; check-in end time: anytime. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Shangri-La Guilin and nearby?
On-site recreation at Shangri-La Guilin includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Shangri-La Guilin also has a seasonal outdoor pool, a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Shangri-La Guilin?
Yes, there are 2 on-site restaurants, featuring Chinese cuisine.
What's the area around Shangri-La Guilin like?
Shangri-La Guilin is located by the river in Qixing, a short 18-minute walk from Mulong Lake.

Shangri-La Guilin Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Sorcha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

friendly staff and no hassle
thierry, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great
Mark, 2-night trip
Verified Expedia guest review

8/10 Very good

The staff in general are very nice and attentive including front desk, housekeeping, executive lounge as well as the garden lady 万小鳳. All good except Shang Gong where our group dined three or four times but seems understaffed, thus the serving time kept being delayed.
Lai Shu, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great hotel and service. Nice breakfast with variety of options.
Xia, 4-night family trip
Verified Expedia guest review

8/10 Very good

Amazing hotel and in good location. Highly recommended for a short stay.
Victor, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Family fun time
Spent family New Years vacation in Guilin. Had a wonderful time at the Shangri-La hotel. Excellent service and friendly staff.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Breakfast
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Withbert, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic, beautiful room. Great staff perfect service
2-night trip
Verified Expedia guest review

6/10 Good

1-night trip
Verified Expedia guest review

6/10 Good

By far the poorest Shangri La that I have ever stayed in, also full of construction. Entertainment in the evening was excellent, however.
Grainne, 4-night trip
Verified Expedia guest review

10/10 Exceptional

8-night trip
Verified Wotif guest review

10/10 Exceptional

Monica, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location Check in was excellent. My room was spotlessly clean and very well appointed. The view was amazing. The staff at the hotel were first class, courteous, faultlessly polite and extremely efficient. I would have liked to have stayed longer and will surely be back
dod, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautifully decorated, combining Chinese style motifs with Western comfort. Spacious room and bathroom. Comfortable bed. The hotel picked us up in a transfer van. The trunk perfectly fit 5 carryon suitcases and a few soft bags. He was waiting with a sign just as promised.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Residing in Beautiful Guilin, Guangxi, the staff endeavoured to my my partners birthday special. I am very thankful and happy about that. Also, the Shang Palace, Chinese restaurant on the group floor was excellent and we visited every night to enjoy nice clean Chinese cuisine.
3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Mary, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was exceptional and the hotel was sparkling clean. Also a great location.
Annie, 1-night romance trip
Verified Expedia guest review

8/10 Very good

My family enjoyed our stay at the Shangri-La Hotel in Guilin very much. The hotel is located right next to the river and the river views (particularly at sunset) were breathtaking. It is located a bit outside of the center of town, but within walking distance (along the river) or a short taxi ride away. While the hotel seemed to be quite full - it seemed empty at the same time. That is both a compliment and a critique - as it was quite tranquil, but also a few areas seemed to be either closed or not in operation. Overall, we would readily stay at this hotel again.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review

4/10 Fair

Booked a pricey room on the club floor, no complains about the room or the hotel it was excellent as expected by Shangri-la. My main issue is with the dining services which is shocking as I am frequent traveler all over Asia. I wanted to complain to the hotel GM but was not available both the times I asked the staff!! Breakfast - Service during breakfast was extremely slow and didnt really eat my usual breakfast for 2 days of my 5 days in this hotel. I usually like to have eggs for which there is a chef making eggs the way you want it, both times inspite of it being busy at 7am in the morning there is only a single chef to make eggs and his speed of making eggs was the slowest I have ever seen world over, even with 3-4 people ahead of me i couldnt get my eggs for over 20 minutes which is really pathetic. Tea and Coffee by the time you get it its not hot anymore. Pancakes was not available they only make a few at a time and it vanishes so even my boy couldnt enjoy his favourite. Since we had tours booked we didnt have extra time for breakfast and this was a complete waste Dinner buffet: Tried the dinner buffet one night at 730PM, surprisingly there was no Indian bread, like Naan or Roti available to eat with the Indian dishes there, Asked several staff including the manager of the restaurant they said no bread, eat with Rice, they are telling me how I should eat indian food. I registered a complaint but got no feedback, would like to hear back from the Hotel management !!
4-night family trip
Verified Expedia guest review