Featuring downhill skiing, Kratzerwirt Apartments is a great choice for your ski holiday in Neustift Im Stubaital. The sauna makes for a relaxing end to a day on the slopes, and freebies such as WiFi and self-parking are great perks. A steam room, a terrace and a garden are other highlights. Skiers will appreciate access to ski storage.
Languages
English, German
At a glance
Hotel size
17 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: noon; check-in end time: 10 PM
Minimum check-in age – 18
Check-out time is 10 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only)*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle (available on request)*
Free train station pickup
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–9:30 AM
Travelling with children
Children stay for free (see details)
What to do
Hiking/biking trails
Bike rentals nearby
Parasailing nearby
Services
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Ski storage
Facilities
1 building/tower
Built in 1995
Safe-deposit box at front desk
Garden
Terrace
Spa services
Sauna
Massage/treatment rooms
Steam room
Ski
Downhill skiing
Ski storage
Skiing lessons nearby
Snowboarding nearby
Ski hire shops
Snowshoeing nearby
Room amenities
Be entertained
Satellite TV channels
Home comfort
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
What to enjoy
Balcony or patio
Freshen up
Partially open bathroom
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Kitchen
Stovetop
Cookware, dishes and utensils
More
Housekeeping (on request)
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.80 per person, per night. This tax does not apply to children under 15 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 13 for adults and EUR 7 for children
Airport shuttle service is offered for an extra charge of EUR 100 per vehicle
Pets
Pets are allowed for an extra charge of EUR 8 per pet, per day
Policies
Only registered guests are allowed in the guestrooms.
This property accepts major credit cards.
Also known as
Gasthof Kratzerwirt
Gasthof Kratzerwirt Aparthotel
Gasthof Kratzerwirt Aparthotel Neustift Im Stubaital
Gasthof Kratzerwirt Neustift Im Stubaital
Kratzerwirt Apartments Neustift Im Stubaital
Kratzerwirt Neustift Im Stubaital
Kratzerwirt
Kratzerwirt Apartments Hotel
Kratzerwirt Apartments Neustift Im Stubaital
Kratzerwirt Apartments Hotel Neustift Im Stubaital
Frequently asked questions
Does Kratzerwirt Apartments offer free cancellation for a full refund?
Yes, Kratzerwirt Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Kratzerwirt Apartments?
Yes, dogs are welcome. There's a charge of EUR 8 per pet, per day.
Is parking offered on site at Kratzerwirt Apartments?
Yes, there's free self parking.
Is an airport shuttle service offered by Kratzerwirt Apartments?
Yes, an airport shuttle is available. The charge is EUR 100 per vehicle.
What are the check-in and check-out times at Kratzerwirt Apartments?
Check-in start time: noon; check-in end time: 10 PM. Check-out time is 10 AM.
Is there an on-site casino at Kratzerwirt Apartments?
No, this hotel doesn't have a casino, but Casino Innsbruck (21-min drive) is nearby.
What is there to do at Kratzerwirt Apartments and nearby?
Have fun with on-site winter activities such as downhill skiing. Enjoy amenities such as a sauna, a steam room and a garden.
Does Kratzerwirt Apartments have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.
Does Kratzerwirt Apartments have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Kratzerwirt Apartments like?
Kratzerwirt Apartments is a short 17-minute walk from Elfer Gondola and 17 minutes' walk from Ski Lift Neustift.
Kratzerwirt Apartments Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
9.4/10
Property conditions & facilities
Reviews
8/10 Very good
27 January 2020
Verified traveller
5-night trip
Verified Expedia guest review
6/10 Good
12 September 2019
Not great place
No one is at the front desk when we arrived. We tried to call and no one answered and they left the keys on the counter but didn’t indicate where the room is and it took us around 15 minutes to find our room. The restaurant is supposed to be open from 6:00 pm to 11:00 pm but never did open. The service is not great.
Ross
Ross, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 June 2019
I loved every second spent here. The staff were always very friendly and helpful. I cannot recommend this place enough!
First I stayed only one day and I left to visit north Italy. I was back to Stubai for three more days to finish my vacation.
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
8 May 2019
Beautiful views in the Austrian Alps
The view from your room is incredible. Nice condition and recently updated. Very friendly staff. About 20 minutes to Innsbruck. I would stay here again.
Nathan
Nathan, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
5 December 2016
Secluded location. No food options close by. Very nice view. Large rooms.
razvan
Verified Expedia guest review
10/10 Exceptional
14 November 2016
Great view
Overall place was clean, family was nice, and all the amenities were available. I was disappointed in the breakfast and wished there are had been hard boiled or scrambled eggs. Otherwise, overall the place was great and I would recommend it to anyone else.
tim
Verified Hotels.com guest review
8/10 Very good
11 July 2016
Ki Teak
Verified Hotels.com guest review
10/10 Exceptional
10 April 2016
Base for skiing on Stubai
Super place on side of valley with great views and easy access to bus for Glacier. While short a walk into Neustift, every step is greet by amazing scenery. Kratzerwirt staff awesome - classically hospitable Austrians.
James
Verified Expedia guest review
10/10 Exceptional
26 June 2014
Amazing
amazing location amazing hospitality, dinner and breakfast were awesome
Gary & Connie
Verified Hotels.com guest review
8/10 Very good
26 February 2013
good quality aparthotel
Good quality aparthotel, best for families or groups of friends. Warm, clean, comfortable, good food. Sauna available for free. Location a bit too remote and high-up for a walk from the village more than once a day. Be prepared to pay 8 euros for a short taxi journey or have at least one car for all the group or someone prepared to pick you up from the village.
Alexander
Verified Hotels.com guest review
10/10 Exceptional
17 May 2012
Super místo v blízkosti ledovce super atmosféra.
I think that this hotel is absolutly great, I recommende it to everybody. Thank you for nice whiles.
Vojtech
Verified Hotels.com guest review
10/10 Exceptional
13 August 2020
Olimpia
Olimpia, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 March 2020
Michal
Michal, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 March 2020
Note 1
Alles Tip Top, Note 1
Verified traveller
4-night family trip
Verified Hotels.com guest review
8/10 Very good
27 August 2019
+ Freundliches Personal. Ruhige Lage. Tolle Aussicht.
- Leider unbequemes Bett. Frühstücksbuffet leider teilweise unsauber.
Verified traveller
2-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 July 2019
Ottima posizione con vista sulla vallata, appartamento elegante e ben pulito.
Verified traveller
2-night family trip
Verified Expedia guest review
10/10 Exceptional
7 July 2019
Gunnar
Gunnar, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
24 September 2018
Wenig erwarten, dann freut man sich über alles.
Der Check-in war nur zu bestimmten Zeiten möglich. Das Hotel liegt sehr schön. Gaststätte und Hotel sind unterschiedliche Abrechnungen. Reinigung des Zimmers hätte man wohl extra buchen müssen, da diese nicht statt fand. Wir waren nur 3 Tage dort und durften aber die Endreinigung bezahlen.
Karin
Karin, 3-night romance trip
Verified Hotels.com guest review
8/10 Very good
18 December 2017
Schönes Hotel an Top Lage
Es gibt nicht viel zu sagen. Wir waren sehr zufrieden! Einzig das Wlan dürfte in der heutigen Zeit bisschen schneller sein! Aber das ist eher ein Luxusproblem! ;-)
Verified traveller
2-night trip
Verified Ebookers guest review
10/10 Exceptional
15 July 2017
Eva
Eva, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
5 March 2014
Ausgezeichneter Service
Wir waren mit dem Hotel, dem Service, der freundlichen Behandlung, dem Abendessen sowie dem Preis-/Leistungsverhältnis absolut zufrieden.
Norbert Schreiber
Verified Hotels.com guest review
8/10 Very good
19 February 2014
Angenehmer Aufenthalt
sehr große Zimmer, sauber, freundlicher Service, gutes Essen - insgesamt gut - nur beim Frühstück waren wir über den Kaffee und den Saft enttäuscht, Instand-Produkte am Morgen sind kein high light.
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
23 August 2013
accueil et service impeccables
L'hôtel est typique et très beau. L'accueil très chaleureux. Le service au top, nous avons très bien mangé sur une belle terrasse. La chambre très spacieuse et propre. L'hôtel est placé dans un petit village avec une vue magnifique. Très satisfait, dommage que nous soyons restés qu'une nuit.