I was excited to stay at this place as I’ve seen the pictures online. The rooftop pool was nice and I enjoyed the view from there. However, I was disappointed after my stay. I saw cockroaches roaming in the hallway. But the main issue that I had was the customer service. I had booked a king room but due to my grandpa passing away, I had my cousin join me and so I requested to switch to a deluxe twin room. The front desk quoted me the new rate but failed to let me know that it was additional to what I already paid. why would I accept to be double charged for the room???? Made no sense. I will never stay here again due to that experience.