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ITC Gardenia, a Luxury Collection Hotel, Bengaluru

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6 restaurants, breakfast, lunch and dinner served, international cuisine
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Room, 2 Single Beds, City View, Tower | View from room
Club Suite, 1 Bedroom, Pool View, Tower | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Overview of ITC Gardenia, a Luxury Collection Hotel, Bengaluru

ITC Gardenia, a Luxury Collection Hotel, Bengaluru

5.0 star property
Luxury hotel with spa, near St. Mark's Cathedral

9.2/10 Superb

301 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bar
Map
No.1, Residency Road, Bengaluru, Karnataka, 560025

Room options

About this area

What's nearby

  • In Bangalore City Center
  • M.G. Road - 1 min drive
  • Bangalore Palace - 19 min drive
  • ISKCON Temple - 37 min drive
  • Manyata Tech Park - 35 min drive

Getting around

  • Bengaluru (BLR-Kempegowda Intl.) - 68 min drive
  • Bengaluru East Station - 6 min drive
  • Cantonment Station - 6 min drive
  • Bengaluru Baiyappanahalli Station - 6 min drive
  • Mahatma Gandhi Road Station - 6 min walk
  • Trinity Station - 13 min walk
  • Cubbon Park Station - 23 min walk

Restaurants

  • Pizza Hut - 2 min walk
  • The Chocolate Room - 2 min walk
  • Veg Feast - 2 min walk
  • Meghana Foods - 2 min walk
  • Nagarjuna - 3 min walk

About this property

ITC Gardenia, a Luxury Collection Hotel, Bengaluru

When visiting Bengaluru, ITC Gardenia, a Luxury Collection Hotel, Bengaluru is a great choice to consider. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Cubbon Pavilion, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge and a 24-hour fitness centre. Fellow travellers say good things about the pool and helpful staff. The property is only a short walk to public transportation: Mahatma Gandhi Road Station is 6 minutes and Trinity Station is 13 minutes.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance

Hotel size

  • 292 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free secured on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 6 restaurants
  • Bar/lounge
  • Private dining
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Children's menu
  • Fence around the pool
  • Lifeguard on site

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • 24-hour fitness centre
  • An outdoor pool
  • Bike parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Hindi

Room amenities

Be entertained

  • IPad
  • 49-inch Smart TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk chair

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • Restaurant dining guide

Special features

Spa

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Dining

Cubbon Pavilion – Overlooking the garden, this coffee shop specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open 24 hours. Reservations are required.
Highland Nectar – This bar only serves light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Lotus Pavilion – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Kebabs and Kurries – This fine-dining restaurant specialises in Indian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Ottimo Cucina Italiana – This fine-dining restaurant specialises in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for INR 2000.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

At check-in, guests must provide a record of full COVID-19 vaccination.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, mobile payments and cash.

Mobile payment options include: Google Pay.

Also known as

ITC Royal
ITC Royal Gardenia
ITC Royal Gardenia Bengaluru
ITC Royal Gardenia Hotel
ITC Royal Gardenia Hotel Bengaluru
Royal Gardenia
Royal Gardenia Bengaluru
ITC Gardenia Bengaluru Hotel
ITC Gardenia Hotel
ITC Gardenia Bengaluru
ITC Gardenia
ITC Gardenia Luxury Collection Hotel Bengaluru
ITC Gardenia Luxury Collection Hotel
ITC Gardenia Luxury Collection Bengaluru
ITC Gardenia Luxury Collection
ITC Gardenia, a Luxury Collection Hotel, Bengaluru Hotel
ITC Gardenia, a Luxury Collection Hotel, Bengaluru Bengaluru

Frequently asked questions

Does ITC Gardenia, a Luxury Collection Hotel, Bengaluru offer free cancellation for a full refund?
Yes, ITC Gardenia, a Luxury Collection Hotel, Bengaluru does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at ITC Gardenia, a Luxury Collection Hotel, Bengaluru?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at ITC Gardenia, a Luxury Collection Hotel, Bengaluru?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at ITC Gardenia, a Luxury Collection Hotel, Bengaluru?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at ITC Gardenia, a Luxury Collection Hotel, Bengaluru?
Yes, there's free self parking.
What are the check-in and check-out times at ITC Gardenia, a Luxury Collection Hotel, Bengaluru?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at ITC Gardenia, a Luxury Collection Hotel, Bengaluru and nearby?
ITC Gardenia, a Luxury Collection Hotel, Bengaluru has a spa and an outdoor pool, as well as a 24-hour fitness centre.
Are there restaurants at or near ITC Gardenia, a Luxury Collection Hotel, Bengaluru?
Yes, there are 6 on-site restaurants, featuring international cuisine and garden views. Nearby restaurants include Taste of Tibet (3-min walk), saatvikk (4-min walk) and Chung Wah (4-min walk).
What's the area around ITC Gardenia, a Luxury Collection Hotel, Bengaluru like?
ITC Gardenia, a Luxury Collection Hotel, Bengaluru is in Bangalore City Center, a short 6-minute walk from Mahatma Gandhi Road Station and 5 minutes' walk from M.G. Road. Travellers say that the area is walkable and good for shopping.

Reviews

9.2

Superb

9.3/10

Cleanliness

9.0/10

Staff & service

8.5/10

Amenities

9.3/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Experience was really good but thought the executive lounge was not the best and also the food provided there was not the best..
Siddharth, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Sirisha, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tacey, 9-night trip
Verified Expedia guest review

6/10 Good

Medium quality and expensive
Staff need better training, lounge service is poor and cleannesse is not good
Ludovic, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

One of the Best
Excellent - Hands down one of the best Buffet breakfast is not to be missed
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Shalini, 2-night trip
Verified Hotels.com guest review

4/10 Fair

The front staff and the staff in the cubbon pavilion are very unresponsive and in spite of giving feedback we received the same response the second time as well. I will not recommend this hotel for poor customer service
Arun Kumar, 2-night family trip
Verified Expedia guest review

6/10 Good

I stayed in the same hotel couple years ago and was very impressed with the customer service and the service at the hotel. Went again this year and was disappointed with the front desk staff and the customer service was very bad this time with not much help from the staff on the request I placed. The hotel property as such is well maintained and clean. The breakfast options have been reduced from my last visit. Overall it was an ok stay and will think twice before booking again for future travel.
Arun Kumar, 1-night family trip
Verified Expedia guest review

2/10 Poor

No hospitality Unprofessional reception staff No attention by staff during breakfast Poor human interface all around
Siddharth, 4-night family trip
Verified Expedia guest review

2/10 Poor

The bathroom shower did not drain and flooded the bathroom. We were not offered a different room. There were multiple servicemen going back and forth through our room during our honeymoon. It was extremely frustrating. After the issue was supposedly fixed, the same problem occurred again.
Trishul, 1-night romance trip
Verified Expedia guest review