The Upper House

Photo gallery for The Upper House

Primary image
Plasma TV, pay movies
Frette Italian sheets, Select Comfort beds, free minibar items
Frette Italian sheets, Select Comfort beds, free minibar items
Frette Italian sheets, Select Comfort beds, free minibar items

Overview of The Upper House

The Upper House

5.0 star property
Luxury hotel with 2 restaurants, near Victoria Harbour

9.6/10 Exceptional

365 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
The price is S$533
Price available on 14/09/2022
Map
Pacific Place, 88 Queensway, Central, Hong Kong
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Breakfast available
  • 24-hour fitness center
  • Free use of bicycles
  • Valet parking
  • Self parking
  • 24-hour room service
  • Spa services
  • Business center
  • Airport shuttle
  • Limo/town car service
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Temperature checks

Choose dates to view prices

About this area

What's nearby

  • In Central & Western District
  • Victoria Harbour - 13 min walk
  • Lan Kwai Fong - 5 min drive
  • Hong Kong Convention and Exhibition Centre - 6 min drive
  • Kowloon Bay - 21 min drive
  • Ocean Park - 14 min drive
  • Repulse Bay - 16 min drive
  • Hong Kong Disneyland - 39 min drive
  • Tai Po Old Market - 38 min drive
  • Pui O Beach - 56 min drive

Getting around

  • Hong Kong International Airport (HKG) - 36 min drive
  • Hong Kong Admiralty Station - 8 min walk
  • Hong Kong Wan Chai Station - 11 min walk
  • Hong Kong Central Station - 14 min walk
  • Hong Kong Station - 19 min walk
  • Airport shuttle (surcharge)

About this property

The Upper House

Placing you 0.7 mi (1.1 km) from Victoria Harbour and 4.3 mi (6.9 km) from Kowloon Bay, The Upper House offers an airport shuttle (available 24 hours) for HKD 1200 per vehicle. Guests can indulge in massages, and Salisterra, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a 24-hour fitness center, and a fitness center. The room service and helpful staff get good marks from fellow travelers.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Hindi, Italian, Korean

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 117 rooms
  • Arranged over 49 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 5:30 AM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (HKD 800 per day)
  • Onsite valet parking (HKD 800 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free

What to do

  • Shopping

Working away

  • Business center
  • Conference space (1238 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • Spa services

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Languages

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • French
  • German
  • Hindi
  • Italian
  • Korean

Room amenities

Be entertained

  • 42-inch plasma TV
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Stocked minibar (select free items)
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Frette Italian sheets
  • Select Comfort mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Salisterra - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
The Continental - Overlooking the garden, this restaurant serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

The Upper House is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay.
The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Breakfast costs between HKD 250 and HKD 300 per person (approximately)
  • Airport shuttle service is offered for an extra charge of HKD 1200 per vehicle

Children & extra beds

  • Rollaway beds are available for HKD 880.0 per night

Parking

  • Self parking costs HKD 800 per day
  • Valet parking costs HKD 800 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Upper House
Upper House Hong Kong
Upper House Hotel
Upper House Hotel Hong Kong
The Upper House Hong Kong
The Upper House Hotel Hong Kong
The Upper House Hong Kong
The Upper House Hotel
The Upper House Hong Kong
The Upper House Hotel Hong Kong

Frequently asked questions

Overall score and ratings

9.6

Exceptional

9.7/10

Cleanliness

9.6/10

Staff & service

9.1/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Exceptional

Tsun Fung, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wai ling, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ka Man, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cheok Man Andy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean and enjoyable place to stay. The bathing facility is superb.
Chi Lit, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Excellent, nothing to complain
WONG, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cherry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

James Monroe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

James Monroe, 1-night trip
Verified Hotels.com guest review