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All properties in Rotorua, Bay of Plenty Region, New Zealand

Wai Ora Lakeside Spa Resort

Rotorua beach hotel with 2 outdoor pools and spa

  • Free WiFi
From
S$117

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77 Robinson Avenue, Holden's Bay, Rotorua, 3042, New Zealand
8.2.Very good.
  • Lovely hotel by the lake and slightly further out of the town centre for quiet and…

    Dec 25, 2018

  • We enjoyed a lovely stay. Helpful and friendly staff, clean rooms with everything we…

    Jul 15, 2021

See all 200 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures

Guests rated location

Quiet
Easy parking
Safe
Convenient
Dining options
  • Free WiFi
  • Pool
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 30 smoke-free guestrooms
  • Daily housekeeping
  • Full-service spa
  • 2 outdoor pools and 4 spa tubs
  • Free area shuttle
  • Bar/lounge

What’s around

  • In Holdens Bay
  • Te Amorangi Museum - 5 min walk
  • Whakarewarewa Hot Springs - 3.4 mi / 5.4 km
  • Redwoods Whakarewarewa Forest - 3.4 mi / 5.5 km
  • Whakarewarewa: The Living Maori Village - 4.7 mi / 7.6 km
  • Rotorua Central Mall - 4.8 mi / 7.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Studio
  • Superior Suite
  • Panoramic Studio Suite, 1 King Bed, Lake View

What’s around

Landmarks

  • In Holdens Bay
  • Te Amorangi Museum - 5 min walk
  • Whakarewarewa Hot Springs - 3.4 mi / 5.4 km
  • Redwoods Whakarewarewa Forest - 3.4 mi / 5.5 km
  • Whakarewarewa: The Living Maori Village - 4.7 mi / 7.6 km
  • Rotorua Central Mall - 4.8 mi / 7.8 km
  • Rotorua Golf Club - 4.9 mi / 7.9 km
  • Whakarewarewa Thermal Reserve - 4.9 mi / 7.9 km
  • Racing Rotorua - 4.9 mi / 7.9 km
  • Rotorua Arts Village - 5 mi / 8 km
  • Tamaki Maori Village - 5 mi / 8.1 km

Getting around

  • Hamilton (HLZ-Hamilton Intl.) - 80 min drive
  • Rotorua (ROT-Rotorua Regional) - 4 min drive
  • Free area shuttle
map
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77 Robinson Avenue, Holden's Bay, Rotorua, 3042, New Zealand

At a glance

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-9:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Bar/lounge
  • Snack bar/deli

Things to do

  • Number of outdoor pools - 2
  • Outdoor seasonal pool
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Pool sun loungers
  • Number of spa tubs - 4
  • Pool umbrellas
  • Steam room
  • Sauna

Working away

  • Business center
  • One meeting room
  • Conference center

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2007
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Sofa bed
  • Sofa bed size single
  • Premium bedding

Things to enjoy

  • Balcony or patio
  • Separate dining area
  • Separate sitting area

Freshen up

  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch LCD TV
  • Netflix
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Wai Ora Spa has 1 treatment room. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open select days.

Fees & policies

Refundable depositPay at property

  • Deposit: NZD 50.00 per night

Optional extras

  • Early check-in can be arranged for an extra charge of NZD 50.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of NZD 50.00 (subject to availability)
  • Credit card charges are subject to an extra charge of 2.75 percent

Children & extra bedsPay at property

  • Rollaway beds are available for NZD 60 per night

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 8 AM to 10:00 PM
  • The seasonal pool is open from January to December
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

Also known as

  • Wai Ora
  • Wai Ora Spa Resort
  • Wai Ora Lakeside Hotel
  • Wai Ora Lakeside Resort
  • Wai Ora Lakeside Spa Rotorua
  • Wai Ora Lakeside Spa Resort Hotel
  • Wai Ora Lakeside Spa Resort Rotorua
  • Wai Ora Lakeside Spa Resort Hotel Rotorua
  • Wai Ora Lakeside
  • Wai Ora Lakeside Resort
  • Wai Ora Lakeside Spa
  • Wai Ora Lakeside Spa Resort
  • Wai Ora Lakeside Spa Resort Rotorua
  • Wai Ora Lakeside Spa Rotorua
  • Wai Ora Resort
  • Wai Ora Spa

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Wai Ora Lakeside Spa Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Yes, there are 2 outdoor pools. Guests have pool access from 8 AM to 10:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 9:00 PM. There's a charge of NZD 50.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of NZD 50.00 (subject to availability).
  • Yes. Nearby restaurants include Capers Epicuran (4.9 mi), Yamato Japanese Restaurant (5 mi), and Zippy Central (5 mi).
  • Have fun with nearby activities like hiking and mountain biking, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and soothe your senses in one of the 4 spa tubs. Wai Ora Lakeside Spa Resort also has 2 outdoor pools and a sauna, as well as a steam room and a garden.
8.2.Very good.
  • 8.0.Very good

    A nice property to stay at, but in a few small areas it’s looking a bit tired.... Attention to detail is lacking, with some small maintenance items need sorting. However bed and bathroom excellent. Both a good size. View over lake is great.

    1 night romance trip, Jul 11, 2021

    Verified Expedia guest review

  • 8.0.Very good

    The resort is starting to show its age otherwise no problems

    1 night romance trip, Jul 2, 2021

    Verified Wotif guest review

  • 8.0.Very good

    Nice

    2 night romance trip, Jul 1, 2021

    Verified Wotif guest review

  • 8.0.Very good

    I liked the ease of access, the location in regard to the airport, the amenities.

    1 night business trip, Jun 30, 2021

    Verified Expedia guest review

  • 6.0.Good

    Have stayed here over several years. Looks like new ownership and staff. The rooms especially the bathrooms are dated and need to be revamped and the cleaning service and restock of rooms not as good as before.The restaurant was not running properly and not sure what’s happening with the team there. Such a great resort in the past with great location on the lake

    3 night romance trip, Jun 9, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Was tired and a little unclean.

    2 night trip with friends, Jun 4, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    We had a very enjoyable stay .staff went out of there way for us. Will certainly be going back.

    2 night romance trip, May 28, 2021

    Verified Wotif guest review

  • 2.0.Poor

    I thought Fawlty Towers was a made up story, until this stay. From an awesome resort to a bad joke. Tragic

    1 night family trip, May 21, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great customer service! The staff were lovely and friendly

    1 night family trip, May 14, 2021

    Verified Expedia guest review

  • 8.0.Very good

    The staff were lovely and friendly, the meals, we thought, were overpriced and for a Saturday night, the restaurant staff was totally inadequate. Also the grounds badly needed attention.

    1 night romance trip, May 14, 2021

    Verified Expedia guest review

See all 200 reviews