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Hotel Ambassador

Photo gallery for Hotel Ambassador

Exterior
Property amenity
Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Restaurant
Restaurant

Overview of Hotel Ambassador

Hotel Ambassador

4.0 star property
4-star Bern hotel with full-service spa, connected to a shopping centre
8.2 out of 10 Very good
8.2/10 Very good

345 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
Map
Seftigenstrasse 99, Bern, BE, 3007
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Free use of bicycles
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
For families
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • Wankdorf Stadium - 8 min drive

Getting around

  • Bern (BRN-Belp) - 14 min drive
  • Koeniz Wabern bei Bern Station - 12 min walk
  • Bern (ZDJ-Bern Railway Station) - 23 min walk
  • Bern Station - 24 min walk

Restaurants

  • Vital Food Sumiri - 10 min walk
  • Restaurant Dampfzentrale - 12 min walk
  • Wabräu - 14 min walk
  • Quick Asian Food - 9 min walk
  • Bäckerei Aegerter - 11 min walk
Map

About this property

Hotel Ambassador

A great choice for a stay in Bern, Hotel Ambassador is only 4.5 mi (7.3 km) from the airport. Guests can grab a bite to eat at the coffee shop/cafe or visit the spa to be pampered with hot stone massages or reflexology. Other highlights at this upmarket hotel include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers say good things about the helpful staff and walkability.

Languages

English, French, German, Italian, Japanese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 97 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Free bike hire
  • Bike storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • Bike parking
  • Full-service spa
  • Sauna
  • At least 80% of food locally sourced
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Smart television

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Massage. Services include hot stone massages and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 9 to 19 per person

Children & extra beds

  • Rollaway beds are available for CHF 20 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 10 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 11 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).

Policies

Only registered guests are allowed in the guestrooms.
This property uses solar energy.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Ambassador Bern
Ambassador Bern Hotel
Ambassador Hotel Bern
Bern Ambassador
Bern Ambassador Hotel
Bern Hotel Ambassador
Hotel Ambassador Bern
Hotel Bern Ambassador
Hotel Ambassador SPA Bern
Hotel Ambassador Bern
Hotel Ambassador Hotel
Hotel Ambassador Hotel Bern

Frequently asked questions

Does Hotel Ambassador offer free cancellation for a full refund?
Yes, Hotel Ambassador does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Ambassador?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Ambassador?
Yes, there's an indoor pool. Guests have pool access from 8 AM to 11 PM.
Are pets allowed at Hotel Ambassador?
Yes, pets are welcome. There's a charge of CHF 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Ambassador?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Hotel Ambassador?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Ambassador?
No, this hotel doesn't have a casino, but Jackpot Spielcasino Bern (6-min drive) is nearby.
What is there to do at Hotel Ambassador and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Ambassador also has a sauna and a fitness centre, as well as a garden.
Are there restaurants at or near Hotel Ambassador?
Yes, there's an on-site restaurant.
What's the area around Hotel Ambassador like?
Hotel Ambassador is a short 14-minute walk from Freibad Marzili and 18 minutes' walk from Bern Natural History Museum. Travellers say that the area is walkable and good for shopping.

Reviews

8.2

Very good

8.7/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.3/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Easy to access many different sites around Bern without needing a car.
Karen, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location. Friendly staff.
Elisa, 4-night family trip
Verified Expedia guest review

8/10 Very good

The family room is in fact 2 separate rooms, with a shared private corridor that can be locked.
MARIJATI, 1-night family trip
Verified Expedia guest review

2/10 Poor

It’s not even 2 star property not sure why it says it’s a 4 star. For this price many other and better option
Dinesh, 1-night family trip
Verified Expedia guest review

8/10 Very good

Excellent!
Esmeralda A., 3-night trip
Verified Expedia guest review

10/10 Exceptional

They have good air conditioning for the room during my stay, outside is hot temperate , just next to the tram stop.
Daniel, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Loved Hotel Ambassador 🙌
Great hotel with on site parking. Super friendly helpful staff. Great quality WiFi (for some webinars I needed to do). Across the road from tram stop 8mins from city centre.
Phylip, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Convenient Location
The best thing about this hotel is it’s location right across the street from a tram line. The hotel provided a code for free transportation into downtown Bern- just a few stops away. The room was reasonably comfortable. Nice TV, air conditioning, and Wi-Fi worked. The downside was that the bathroom lacked privacy (no door), the shower had a weird step, and the grout was grungy. We appreciated free parking but space is limited. Garage was full and it was nearly impossible to turn around to exit. Tip is to arrive early to get a spot in garage or in the street. Staff members were friendly and helpful. Overall a decent place to rest your head for a night.
Convenient tram stop
No door to bathroom
Shower floor
Shower
Karen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Feel the Bern
Very conviently located. The room was spacious and comfortable. Would recommend to others.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Very reasonable priced Nice hotel outside part of bern - used it as home vase for interlockan, lake Geneva and luzern.
raymond, 4-night family trip
Verified Hotels.com guest review