I recently had a disappointing experience at Hotel des Vosges that I feel compelled to share. From the moment I checked in, it was clear that cleanliness was not a priority.
On my first night, after a long day exploring Strasbourg, I stepped into the shower and emerged ready to unwind. However, when I reached for a towel, I was appalled to find it damp and stained with a sticky yellow bodily fluid. This was a major red flag. I immediately called the front desk, only to be told that they had no large towels available—just hand towels. I had no choice but to accept this subpar option.
After drying off, I climbed into bed, only to discover hairs and brown/red stains on the linens. Again, I reached out to the front desk. They promised extra linens and assured me that the bed would be properly cleaned the next day. It became evident that the room had not been thoroughly cleaned between guests, which was deeply unsettling.
The issues didn’t stop there. The air conditioning was either malfunctioning or nonexistent, and basic amenities like soap and paper towels were frequently not replenished.
Overall, cleanliness is paramount for me, and this experience was the dirtiest I’ve ever encountered in a hotel. I cannot recommend Hotel des Vosges based on my stay. If you value a clean and comfortable environment, I suggest looking elsewhere.