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Room options

Double Room

  • Sleeps 2
  • 2 Single Beds

Executive Room

  • Sleeps 2
  • 1 Queen Bed

Double Room Pet Friendly

  • Sleeps 2
  • 2 Single Beds

Family Room

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

Single Room

  • Sleeps 1
  • 1 Queen Bed

At a glance

Hotel size

  • 212 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome
  • Specific rooms only*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 24 per day)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Babysitting (surcharge)

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2002
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • 43-inch LCD TV

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Aurora, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carole, 5-night trip
Verified Hotels.com guest review

6/10 Good

Casie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Adrian, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel close to Metro
Location close to Metro 5 min walk Stayed on 1st floor not a great view facing inwards. Breakfast was ok although some staff shouldn’t be in the hospitality service Overall good
Balber, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

caroline, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lea, 5-night trip
Verified Hotels.com guest review

6/10 Good

Eribert, 6-night trip
Verified Expedia guest review

6/10 Good

Erdenebat, 3-night trip
Verified Hotels.com guest review