Altstadthotel Weisses Kreuz

4.0 star property
Upmarket hotel in Innsbruck City Centre with bar/lounge

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Altstadthotel Weisses Kreuz

Photo gallery for Altstadthotel Weisses Kreuz

Bar (on property)
View from room
Living area
Bar (on property)

Overview of Altstadthotel Weisses Kreuz

9.4 out of 10 Exceptional
9.4/10 Exceptional

Property highlights

  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Bar
  • 24/7 front desk
  • Non-smoking
Herzog-Friedrich-Str. 31, Innsbruck, Tirol, 6020
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Ski storage
  • Bar/lounge
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Living plant wall
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Lift
  • Soundproofed rooms

Room options

Studio Suite (Super Patio)

  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

Double Room, Balcony

  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Studio Suite (Mozart)

  • 44 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Classic Double Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Studio Suite (Golden Roof)

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Double Room (Large)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Double Room (Patio)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Twin Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Classic Double Room (Golden Roof View)

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Studio Suite

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

About this area

What's nearby

  • In Innsbruck City Centre

Getting around

  • Innsbruck (INN-Kranebitten) - 14 min drive
  • Innsbruck Central Station - 11 min walk
  • Innsbruck (IOB-Innsbruck Central Train Station) - 12 min walk
  • Innsbruck West Station - 19 min walk


  • MANNA Delikatessencafe - 2 min walk
  • Café Katzung - 3 min walk
  • Gasthaus Goldenes Dachl - 1 min walk
  • Starbucks - 2 min walk
  • Cafe-Strudel Kröll Inh Mag Stephanie Cammerlander - 2 min walk

About this property

Altstadthotel Weisses Kreuz

A great choice for a stay in Innsbruck, Altstadthotel Weisses Kreuz is only 3.6 mi (5.8 km) from the airport. Free WiFi is an added perk, and guests can keep active with on-site hiking/biking trails and mountain biking.


English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 48 rooms
  • Arranged over 6 floors


  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property is in a car-free zone and can be reached only by foot.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (aged 3 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails
  • Bike tour information
  • Mountain climbing nearby
  • Horse riding nearby
  • Parasailing nearby
  • Downhill skiing nearby
  • Segway hire/tours nearby
  • Snowboarding nearby


  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Bike storage
  • Ski storage


  • 1 building/tower
  • Built in 1465
  • Safe-deposit box at front desk
  • Designer shops on-site
  • Shopping centre on-site
  • Bike parking
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lockers available


  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Area rugs in room

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features


Blaue Brigitte – On-site bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately EUR 25 for adults and EUR 15 for children
  • Late checkout can be arranged for an extra charge of EUR 20 (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds and sofa beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses geothermal energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts major credit cards, debit cards and cash.

Also known as

Hotel Weisses Kreuz
Weisses Kreuz
Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel
Altstadthotel Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel Innsbruck
Altstadthotel Weisses Kreuz In der Fußgängerzone
Altstadthotel Weisses Kreuz in the pedestrian zone

Frequently asked questions

Does Altstadthotel Weisses Kreuz offer free cancellation for a full refund?
Yes, Altstadthotel Weisses Kreuz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Altstadthotel Weisses Kreuz?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Altstadthotel Weisses Kreuz?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Altstadthotel Weisses Kreuz?
Sorry, there's no on-site parking at Altstadthotel Weisses Kreuz.
What are the check-in and check-out times at Altstadthotel Weisses Kreuz?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of EUR 20 (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Altstadthotel Weisses Kreuz?
No, this hotel doesn't have a casino, but Casino Innsbruck (8-min walk) and Casino Seefeld (20-min drive) are both nearby.
What is there to do at Altstadthotel Weisses Kreuz and nearby?
Have fun with on-site activities such as mountain biking and hiking. Additional recreation nearby includes segway hire.
What's the area around Altstadthotel Weisses Kreuz like?
Altstadthotel Weisses Kreuz is in Innsbruck City Centre, a short 1-minute walk from Maria Theresa Street and 2 minutes' walk from Cathedral of St. James.







Staff & service




Property conditions & facilities




6/10 Good

Nice room poor value
A lovely room in an excellent location. For the cost of the room I was disappointed in the air conditioning which was totally ineffective on a 35 deg day and the night. Shower and vanity was in the room which was odd as well. Fancy appointments don’t really make up for no sleep when it was so hot. Considering it was the most expensive hotel with the worst air con and smallest room and no breakfast (25 euro each) I think there would be better value rooms.
John, 1-night trip
Verified guest review

4/10 Fair

Stay Away
I would never recommend staying at this hotel. Firstly, it is a royal pain to have to park remotely in a garage with no elevator. While the hotel has a very good location once you are there, there are so many other more convenient options. The room was unlike any other hotel I’ve stayed in with the bathroom including the shower right within the bedroom. When you came out of the shower, there was zero privacy. Same with the sink, right there in the bedroom. The breakfast was quite good and service was good but the final nail was the parking arrangement. When I checked out, I was billed for 2 night’s parking (30 Eu) but trying to use two parking vouchers from the hotel that would have, I assume, eliminated the parking charges at garage checkout didn’t work the way we were instructed by Jakob. He made a big deal about the order of the voucher entries but after first inserting the parking ticket, I could no longer insert the vouchers. So I had to pay 38Eu on top of the 30Eu I was billed by the hotel. When I informed them of this snafu, they just brushed me off indicating “it always works “ and I should have found some garage staffer to clear it up. There was no garage staffer to be found. So, small room with the bathroom right in the bedroom plus the hassle of parking remotely say Stay Away.
Terry J., 2-night trip
Verified guest review

10/10 Exceptional

DeAnna, 1-night trip
Verified guest review

10/10 Exceptional

John Lyneborg, 1-night trip
Verified guest review

10/10 Exceptional

Adam, 1-night family trip
Verified guest review

10/10 Exceptional

Laura, 1-night trip
Verified Expedia guest review

10/10 Ex