Pace Helvezia - Rome

I had a single room which was very small but clean and nicely appointed. Only issue was the wifi that did not work for more than 24 hours before I checked out. I had to use the data on my phone which was okay for me because I was about to leave Italy and end my cell phone package so had some left to use but other guests could not have been happy with the poor service.

Amazing location. Clean, lovely service!

Beds are very hard, but the rooms are clean. There was a heat wave and the air conditioner was mediocre. Internet was very spotty and constantly dropped. Staff was fantastic and helpful

The worst hotel ever!

Good hotel but charged double the legal amount of tourist tax even for a single room. Allow an extra 6 euros per night per person when booking this hotel. It isn't an error, they clearly write in on their invoices.

Room was dated and in need of tlc. Beds were so hard we woke up feeling bruised. Fridge didn’t work. Location and roof terrace were amazing

We were delighted with the check in. The location was marvellous being just a straight walk down the hill to the Trevi fountain. There were lots of yummy local pizza places and the decor was traditional and old worldly. A really enjoyable stay.

Great location for all the sights of Rome Friendly and helpful staff City tax to pay on checkout

I stayed in a single room as I was traveling alone. The room was tiny but as advertised, with a single bed. Unfortunately, the room looked as if it had been crudely reconstructed: some holes and peeling wallpaper, no accessible electrical sockets to plug in a charger (I had to pull the bed away a bit from the wall to fit it), including for the coffee pot and lamp on the table (no idea how they're supposed to be used). The bathroom was functionally great but the ceiling had gaps in the corners and marks of rust (or something else?) leaking down the sides of the shower. Didn't seem like it had been cleaned too well since the previous occupant. There was a door that led to a patio that was covered by a pull-down grate. I couldn't get it open the first night and was never told if it was to be opened or not. The second day I could open it a bit and could get at least a bit of natural light into the room. Overall, it was not super comfortable and not a room I would want to spend extended time in. I imagine the more expensive rooms were nicer but no way to know.

I have chosen this hotel for two main reasons It’s location, the location of the hotel is very good. 7 minutes walk from the hotel to the Trevi fountain - 12 minutes to the Spanish Steps, and from the hotel to the Train Station, you will have 25 minutes walk. Value for money. I believe that the hotel is good value for money. Like most hotels in Rome, The Pace Helvezia Hotel is in an old building, the decor is old and outdated, that did not bother me but I just want to make you aware of that. My room was ready before check in time and that is always good, I stayed in room 63 on the 4th floor and my room was facing the inside of the building which was good because there was no noise. The room was small but clean and tidy. My room had the following amenities: minibar, free instant coffee, and tea, a kettle, desk + chair, safe, good quality shampoos and toiletries, good quality towels. The bed was ok, the pillows are too hard for my taste, the bed linen was of mediocre quality. Breakfast was ok, nothing extraordinary served just your average continental breakfast. I feel that they should serve more fruits, I only saw some apples nothing else and they should also invest in a proper toaster. Coffee was ok, good selection of pastries and bread. I did not see any gluten-free options, dairy-free options, and dried fruits. I also found awkward the fact that they do not serve coffee for tea in the hotel, so if you want to buy a coffee and have it in the lounge you cant.