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The Explorer

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Super Deluxe Room, City View | Desk, iron/ironing board, free WiFi, bed sheets
Deluxe Twin Room | Desk, iron/ironing board, free WiFi, bed sheets
Family Room | Desk, iron/ironing board, free WiFi, bed sheets
Family Room | Desk, iron/ironing board, free WiFi, bed sheets
Executive Room | Desk, iron/ironing board, free WiFi, bed sheets

Overview of The Explorer

The Explorer

2.5 star property
No-frills Malacca City hotel with 10 restaurants

7.2/10 Good

135 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
  • 24/7 front desk
Map
1, Jalan Plaza Merdeka, Plaza Merdeka, Malacca City, Malacca, 75000

Room options

About this area

What's nearby

  • Dataran Pahlawan Melaka Megamall - 2 min drive
  • Jonker Street Night Market - 4 min drive

Getting around

  • Kuala Lumpur International Airport (KUL) - 89 min drive

Restaurants

  • Secret Recipe - 2 min walk
  • Asam Pedas Selera Kampung - 3 min walk
  • Tony Roma's - 4 min walk
  • Ming Sate Hut - 5 min walk
  • Tappers - 6 min walk

About this property

The Explorer

Take in the views from the rooftop terrace when you stay at The Explorer. Fellow travellers like the location.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 143 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (7 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7 AM–10 AM
  • 10 restaurants
  • 5 coffee shops

Travelling with children

  • Children stay for free (see details)
  • Playground

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2012
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • 24-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Cash deposit: MYR 100 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tourist tax (heritage tax) is applicable as per the requirement of the City Council of Malacca and will be collected upon check-in.

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately MYR 15 to 15 for adults and MYR 10 to 10 for children
  • Late checkout can be arranged for an extra charge of MYR 50 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Explorer Hotel Malacca
Explorer Malacca
The Explorer Hotel
The Explorer Malacca City
The Explorer Hotel Malacca City

Frequently asked questions

Does The Explorer offer free cancellation for a full refund?
Yes, The Explorer does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Explorer?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Explorer?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Explorer?
Sorry, there's no on-site parking at The Explorer.
What are the check-in and check-out times at The Explorer?
You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge of MYR 50 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at The Explorer and nearby?
The Explorer has a garden.
Are there restaurants at or near The Explorer?
Yes, there are 10 on-site restaurants. Nearby restaurants include Asam Pedas Selera Kampung (3-min walk), Tony Roma's (4-min walk) and Ming Sate Hut (5-min walk).
What's the area around The Explorer like?
The Explorer is a short 1-minute walk from Dataran Pahlawan Melaka Megamall and 5 minutes' walk from Hatten Square. Travellers say that this hotel is in a good location.

Reviews

7.2

Good

7.4/10

Cleanliness

7.3/10

Staff & service

7.5/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Exceptional

Good
Nearby local market and convenient to walk around by the sunset. Good location. Nice staff.
Nghia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nia, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Value for money. Location is superb.
Arifin, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The hotel is at the heart of the city centre. It is really convenient to park your car and walking around. The shops also nearby and you can always find something interesting. We enjoyed our short vacation very much.
AISYAH, 1-night romance trip
Verified Expedia guest review

6/10 Good

Not spacious.
1-night trip
Verified Expedia guest review

8/10 Very good

The Explorer Hotel very near to Shopping malls , all walking distant about 5 min to 10 min . Very lively area n a lots of food around the hotel and also nearby McDonald opens 24 hrs. Hotel room is ok except the toilet is smelly although the toilet is clean. Something to do withthe smelly floor trapped. Hope hotel can improve n get rid of this stink smell.
2-night family trip
Verified Expedia guest review

8/10 Very good

Good location
It was a good stay. Comfortable, clean, convenient locations to malls and tourist attractions. The Wi-fi was fast too. However, the overall breakfast can be improve.
Patricia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent & Nearby shopping complex and restaurant
Romzi, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Okay
I just stay for night. It s quiet, u will hv a good rest after a long ride.
nor, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good locale and decent room facilities.
Locale is good. Short distance to the fame Jonker Street and Mahkota/Pahlawan shopping malls. Room size a bit small but okay for couple, the bedsheet is clean. But the sink tap is leaky. Will need repair. Otherwise, no complain.
Daniel, 3-night romance trip
Verified Hotels.com guest review