Calle de Bulgaria, 2, Alcala de Henares, Madrid, 28802
What's nearby
Cervantes Birthplace Museum - 13 min walk - 1.1 km
Plaza Cervantes - 17 min walk - 1.4 km
University of Alcala - 18 min walk - 1.5 km
Convent of Las Clarisas de San Diego - 18 min walk - 1.6 km
La Garena Plaza Shopping Center - 4 min drive - 2.6 km
Getting around
Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 19 min drive
Alcala de Henares University Station - 8 min drive
Alcalá de Henares Station - 17 min walk
Alcala de Henares La Garena Station - 29 min walk
Restaurants
El Gato Verde - 10 min walk
La Belga - 9 min walk
Nino Restaurante - 12 min walk
La Taberna de Rusty - 12 min walk
Terraza Hotel Rafael Alcalá - 2 min walk
About this property
PCM Forum Alcalá
Located in the entertainment district, PCM Forum Alcalá is a great choice for a stay in Alcala de Henares. Guests can enjoy international cuisine at Laventae, which serves breakfast, lunch and dinner, and the Hot tub makes for a relaxing end to the day. Other features include a bar/lounge, a snack bar/deli and a terrace. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
132 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Covered on-site self-parking (EUR 17.60 per night)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Mountain biking nearby
Working away
Business centre
Meeting rooms
Conference space (9472 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Facilities
1 building/tower
Built in 2008
Safe-deposit box at front desk
Garden
Terrace
Hot tub
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in hallways
Handrails in stairwells
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
Laventae – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 16.50 for adults and EUR 6 for children
Children & extra beds
Rollaway beds are available for EUR 35.2 per night
Parking
Covered self-parking costs EUR 17.60 per night
Policies
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Rafaelhoteles Forum Alcalá
Rafaelhoteles Forum Alcalá Hotel
PCM Forum Alcalá Hotel
Rafaelhoteles Forum Alcalá
PCM Forum Alcalá Alcala de Henares
PCM Forum Alcalá Hotel Alcala de Henares
Frequently asked questions
Does PCM Forum Alcalá offer free cancellation for a full refund?
Yes, PCM Forum Alcalá does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at PCM Forum Alcalá?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at PCM Forum Alcalá?
Yes. Self-parking costs EUR 17.60 per night.
What are the check-in and check-out times at PCM Forum Alcalá?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at PCM Forum Alcalá and nearby?
Have fun during the warmer months with activities nearby such as mountain biking. Relax in the hot tub after a day on the slopes or enjoy the use of a garden.
Are there restaurants at or near PCM Forum Alcalá?
Yes, Laventae offers al fresco dining and international cuisine.
What's the area around PCM Forum Alcalá like?
PCM Forum Alcalá is in the heart of Alcala de Henares, a short 13-minute walk from Antiguo Hospital de Santa María la Rica and 13 minutes' walk from Cervantes Birthplace Museum.
PCM Forum Alcalá Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
25 November 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Excelente hotel
Me encantó la habitación, la cama y la bañera.
Javier
Javier, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
13 October 2024
Jose Manuel
Jose Manuel, 2-night trip
Verified Hotels.com guest review
8/10 Very good
29 September 2024
Kari
Kari, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
3 September 2024
Isabelle
Isabelle, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 August 2024
Great place
María Belén
María Belén, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 July 2024
Kim
Kim, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
17 July 2024
Jorge
Jorge, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
15 July 2024
Víctor
Víctor, 3-night family trip
Verified Hotels.com guest review
6/10 Good
8 July 2024
Okay
Customer service at front desk was friendly and informative. Unfortunately, the cleanliness at the hotel was poor. Our side table was covered in food crumbs, the bathroom did not appear to have been cleaned, and the upstairs deck was unkept.
ANA
ANA, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 July 2024
Scott
Scott, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
6 July 2024
Eneko
Eneko, 1-night family trip
Verified Hotels.com guest review
6/10 Good
1 July 2024
Eneko
Eneko, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
19 June 2024
It is haft empty and still selling the room on line but told me that it is fully booked and upgrade is not possible. The VIP perk is a bottle of water. Free breakfast and free parking is not honored. I suggest Expedia to remove those hotels that do not honor VIP access from the VIP access list. It is unfair for those hotels that honor their VIP perks.
John
John, 1-night business trip
Verified Expedia guest review
4/10 Fair
18 June 2024
Mazen
Mazen, 1-night trip
Verified Expedia guest review
8/10 Very good
3 June 2024
Si no fuera por el picnic, habría sido genial.
El hotel en general me pareció que estaba muy bien, aunque apenas pudimos disfrutarlo, ya que sólo estuvimos unas horas.
Al adelantar nuestro vuelo no pudimos desayunar allí, por lo que pedimos que nos prepararan un picnic, que resultó muy malo. El sandwich de dos pisos sólo llevaba relleno en uno de ellos, el otro era sólo pan. Además, un paquetito de galletas maría, un plátano y una botella de agua. Por lo que había pagado por el desayuno ya se podían haber esmerado un poco más en el picnic.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 May 2024
Mayrin
Mayrin, 3-night trip
Verified Expedia guest review
10/10 Exceptional
27 May 2024
Douglas
Douglas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 May 2024
excelente Hotel
Todo excelente, muy comoda nuestra cama, quizas un poco caliente para mi gusto, no pudimos mejorar la temperatura desde nuestra habitacion, tuvimos que pedir a recepcion que hicieran algo al respecto.
A nuestro regreso a Alcala de Henares, definitivamente regresaremos a este Hotel
Octavio
Octavio, 2-night trip
Verified Hotels.com guest review
6/10 Good
21 May 2024
Not bad but next time will go to different hotel
Room was clean but bins were full of trash. Lock did not work properly and hotel have only one iron to share for all the guests. Swimming pool on the on the roof was not working and without water in the mid of May.
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 May 2024
María Vanessa
María Vanessa, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 May 2024
El personal del hotel son muy amables y eficientes. La localizacion muy convieniente, comida muy buena.
The staff were very professional and friendly, very good location and price, clean and comfortable, excellet food