The Royal Paradise Hotel & Spa

Location wise is convenient within walking distance to most shopping areas and food wise is abundance.

A COCKROACH in our breakfast buffet!!!! We booked a 4D3N stay in the hotel. I can see the staff are very polite and helpful. From time to time 8 can see people sweeping the floor and doing some cleaning. Overall the hotel is OK including the service. But to our dismay upon having breakfast buffet on our last day of stay, 17 Nov. 2019, we found a small cockroach in my food! We called the anager in charge to raise this issue. But the only the service response given was to prepare a new food from the same kitchen, which we are not going to do after that horrible incident. I'm not sure if it's in the pudding that I ate or from the fried potato. But one thing I know is I have eaten a portion of the food from it! I thought the standard in this hotel specially for hygiene is very high according to reviews and as I saw it is ISO 9001 certified. It was such a horrible experience. And first ever that I have ever experienced in my many bookings from a 4 star hotel. This is not a small Issue as it concerns about cleanliness and hygiene in proper food handling. It is such a dismay! No response was given from the feedback we have raised written or through our email. Please be vigilant and cautious.

This is a family hotels and I like the service. It is fast and accurate. The thing is the surrounding of the hotels are not so good for the family with young kids. We chose it becauses there are many halal foods around the hotels, apparently I wasnt doing enough research. The breakfast in the Hotel is halal and it was ok. The price is a bit too high but still manageable.

The room was very clean and tidy. The staff were very friendly and patient with requests. We asked them to call us when our tour group was here and they were okay with it. The breakfast spread was decent and quality of the food is good.

Thank you for the upgrade to the bigger and better room! Hotel room was clean, service was great! Would recommend this hotel to everyday! :)

Very near jungceylon! About 5 mins walk. The hotel was updated which was superb! But the windows had leakage which means water went in. ALSO, please don’t bring the laundry bag home they charge 250bhat

lovely hotel w great facilities n near central n mall 👍

Given the price I pay I would except a better hotel condition as toilet bath tub seem dirty. Location was great , view was great and the breakfast provided wasn’t something wow as compare to those budget one. The service there was excellent from door man to front counter asa well as their housekeeper as they greeted me each time I pass by them .

Breakfast adequate spread, everything else just average

Hotel is ideally located not far from Bangla Road, Patong Beach. Walk down 5 minutes to Jungceylon shopping mall. Hotels staff are nice and helpful, extending our stay without checkout. Staffs are honest to returns items that left on the dinning table and room. Am pleased to stay for 6N.