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Empress Angkor Resort & Spa

5.0 star property
Lakefront hotel in Siem Reap with 2 restaurants and spa

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Empress Angkor Resort & Spa

Photo gallery for Empress Angkor Resort & Spa

Lobby
Property entrance
View from property
Premium bedding, minibar, in-room safe, individually decorated
Food and drink

Overview of Empress Angkor Resort & Spa

8.4

Very good

Property highlights

  • Pool
  • Spa
  • Air conditioning
  • Free WiFi
  • Laundry facilities
  • Restaurant
Map
888 National Road 6, Siem Reap
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • Pool bar
  • 24-hour room service
For families
  • Children stay free
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

View all photos for Empress Suite Room

Premium bedding, minibar, in-room safe, individually decorated

Empress Suite Room

  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family Pool View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Family Pool View

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Studio Room

Premium bedding, minibar, in-room safe, individually decorated

Studio Room

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Family City View

Premium bedding, minibar, in-room safe, individually decorated

Superior Family City View

  • 70 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Superior City View

Premium bedding, minibar, in-room safe, individually decorated

Superior City View

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Pool View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Pool View

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

About this area

What's nearby

  • Heart of Siem Reap
  • Old Market Area - 4 min drive
  • Pub Street - 4 min drive
  • Angkor Night Market - 5 min drive
  • Angkor Wat - 9 min drive

Getting around

  • Siem Reap (REP-Siem Reap Intl.) - 5 min drive
  • Siem Reap Angkor Intl. Airport (SAI) - 66 min drive

Restaurants

  • Happy Restaurant Korean Food - 2 min drive
  • crystal angkor restaurant - 2 min drive
  • daejanggum - 2 min drive
  • Amazon Cafe Apsara - 2 min drive
  • Nearadey Cafe - 3 min drive
Map

About this property

Empress Angkor Resort & Spa

Only 2.7 mi (4.4 km) from the airport, Empress Angkor Resort & Spa features a rooftop terrace and puts you within a 10-minute drive of Angkor Wat. You can visit the spa to be pampered with massages, body wraps or aromatherapy, and Crown Cafe Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. An outdoor pool, a poolside bar and an outdoor tennis court are other highlights at this luxurious hotel.

Languages

Chinese (Mandarin), English, Khmer

Sustainability

Sustainability practices

Garden
Ecotours
Bicycle rentals
This information is provided by our partners.
Learn more about properties’ sustainability practicesOpens in a new window

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 390 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 5:00 AM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Children's menu
  • Pool gate

What to do

  • Tennis
  • Fitness classes
  • Yoga classes
  • Ecotours
  • Helicopter/aeroplane tours
  • Shopping
  • Access to nearby outdoor pool
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (4478 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Fireplace in reception
  • Television in common areas
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • IPod docking station
  • 24-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony
  • Garden
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Restaurant dining guide

Special features

Spa

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The ryokan bathing area is open from 7:00 AM to 9:00 PM.

Dining

Crown Cafe Restaurant – This poolside restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Happy hour is offered. Open 24 hours.
Dynasty Bar – This poolside bar specialises in international cuisine and serves brunch, lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Fridges are available for an additional charge

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds and high chair

Pool, spa, & gym (if applicable)

  • Children under 3 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Angkor Empress Hotel
Empress Angkor
Empress Angkor Hotel
Empress Angkor Hotel Siem Reap
Empress Angkor Siem Reap
Empress Hotel Angkor
Empress Angkor Resort Siem Reap
Empress Angkor Resort
Hotel Empress Angkor
Empress Angkor & Spa Siem Reap
Empress Angkor Resort & Spa Hotel
Empress Angkor Resort & Spa Siem Reap
Empress Angkor Resort & Spa Hotel Siem Reap

Frequently asked questions

Does Empress Angkor Resort & Spa offer free cancellation for a full refund?
Yes, Empress Angkor Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Empress Angkor Resort & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Empress Angkor Resort & Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Empress Angkor Resort & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Empress Angkor Resort & Spa?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Empress Angkor Resort & Spa?
You can check in from 2:00 PM - 5:00 AM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Empress Angkor Resort & Spa and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes aerobics , ecotours and helicopter/aeroplane tours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Empress Angkor Resort & Spa also has an outdoor pool, a sauna and a steam room, as well as a picnic area, a garden and access to a nearby outdoor pool.
Are there restaurants at or near Empress Angkor Resort & Spa?
Yes, there are 2 on-site restaurants, featuring international cuisine, garden views and poolside dining.
Does Empress Angkor Resort & Spa have any outdoor private spaces?
Yes, every room features a balcony and a garden.
What's the area around Empress Angkor Resort & Spa like?
Empress Angkor Resort & Spa is a short 5-minute drive from Siem Reap (REP-Siem Reap Intl.) and 11 minutes' walk from War Museum Cambodia.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very good

I like the service, they’re very helpful, friendly, the only negative about the hotel is no Airconditioner in the hallway or in the lobby.
Saravy, 6-night family trip
Verified Expedia guest review

8/10 Very good

Nice place to stay! Comfortable, good hospitality. Aircon can be a problem at times. Overall a great place to stay!
PRITIRANJAN, 3-night family trip
Verified Expedia guest review

8/10 Very good

Steve, 3-night trip
Verified Hotels.com guest review

2/10 Poor

I showed up 4am to check in and no one around had go to another hotel
Phillip, 1-night trip
Verified Expedia guest review

8/10 Very good

It as a convenient stay and I liked it. however unfortunately the spa area was closed due to the after-effects of covid, this was a bit of a disappointment. but very friendly and helpful staff, clean, quiet and safe.
Bruno, 1-night business trip
Verified Expedia guest review

4/10 Fair

MARICHU, 2-night trip
Verified Hotels.com guest review

4/10 Fair

FAMILY 2 NIGHTS VISITS
DUE TO PANDEMIC JUST OPEN, LACK OF STAFFS THE PLACE IS CREEPY AND LACK OF SUPPLIES. DIFFICULT TO COMMUNICATE WITH STAFFS. NEED A LOT OF IMPROVEMENTS. MOST OF THE TOWELS AND BATHROOM SUPPLES NEEDS IMPROVEMENTS.
MARICHU, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice location, grand looks, large rooms. Internet is awful and for the complimentary breakfast, the same menu repeated for all 5 days. Friendly staff and and nice bar!!
Raja Suryanarayanan, 5-night family trip
Verified Expedia guest review

6/10 Good

Not valuable and not cleanliness
If you come to SiemReap Cambodia, i don't recommend this hotel. First when check-in, they give us a wrong room and after that we asking them to changes. And they change room for us and dirt everywhere.
Oeng, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review