Fairways and Bluewater Boracay

First of all, excellent service provided by Johnny at Monterrey cafe (where we have breakfast). Johnny is so kind as to provide to-go breakfasts for us to eat at the airport, and went out of his way to make sure we have everything we need. The rest of the staff is also excellent, esp security at the front who arranges your shuttle. One thing I would say that needs approval are the staff working at the private beach and infinity pool - they are very standoffish and needs to be better trained. Otherwise, service has been really great and accommodating. Secondly, the private beach is amazing and a nice place to relax and get some nice shots. Kudetah beach club is also really really nice with an infinity pool and stellar view, but could get crowded so make sure to get there early for a nice spot. I would say I am very satisfied with my stay at Fairways, and only have a few complaints. 1) Food can be better 2) Pool and beach staff should be better trained 3) During our 2nd night, water supply was disrupted from 12am - 3am and it was a huge convenience as we had to wait for a long time to wash up. 4) Shuttle to get around resort is kind of slow at times and quite inconvenient. But the resort itself is HUGE so it is understandable. BTW, I really appreciate the cookies given for every night stayed at the resort, very cute gesture! Thank you fairways, I had a great time with my friend and we will be back!

Fairways and Bluewater is the perfect place for a proper Boracay experience: paradise with the privacy/ exclusivity that is what most couples/ families/ soul searchers are after; great food, clean and complete facilities, and the most consistently caring staff!!!

The staff are very nice and polite, we enjoy staying at Fairways & Bluewater. Definitely will go back again.

Good: - Friendly staff and service - Breakfast at Laguna Cafe - Large golf course, if you are into playing golf Meh: - Location is far from bars and other food locations. Takes some time to get to the main stations. Bad: - Broken shower in room, took two days to repair - Sofa and bed had some stains, aging furniture in the rooms - Loud aircon located inside the room

The entire experience was amazing! Probably, the only minor comment i would say is the transport service within the resort which i think could be further improved by adding more vans and increasing the frequency.

Not the kind of room I'm expecting. Facilities are good but the hotel Room is just ordinary. Nothing special.

Our stay was enjoyable with a few disappointments. Pros: Excellent pre-stay communication Great hotel very clean Simply pre-arrival check-in Swimming pools were clean Breakfast crew was very accommodating 24-hour shuttle to the front gate They offered us a free shuttle to the port the day of our departure...they were not very busy and the gesture was appreciated. Asked them to cut new pins on the golf course after two days and they did it quite quickly. Not sure why I needed to ask. Cons: Went for the golf, called ahead to ask if they were open and they said, "yes"... they forgot to mention that only 9-holes are open and the more scenic back nice was closed. Would have been nice to know when I called. This is important to golfers, but not to the person who answered the call. Only 2/7 pools were open during the re-opening the week after Christmas. Only two food outlets were open for lunch and dinner, likely due to staffing issues for the pandemic--nothing mentioned during booking process. Staff were nice, but very slow. We never got our food in less than 40 minutes. Rarely more than two or three tables were occupied. Don't be in a hurry and you won't be disappointed. We missed the sunset at D'Mall once because of slow service. the checkout process was a mess. I went to and fro for about 25 minutes and still had to ask them for a official receipt and an itemized list of charges, which they promised to email me and I am still waiting for ten days later.

The most beautiful place for me is the ventana party place,,their awesome infinity pool overlooking the ocean,their private beach and of course the Laguna Cafe

We stayed during March 2020. The property itself was beautiful and the common areas e.g. pool, cafe, lobby, etc. we visited were pretty well kept up. Staff were generally friendly and knowledgeable except for two staff workers who for some reason were not able to help me use the complimentary long distance hotel phone service to call my airline in order to change my flight. They said the hotel line could not connect because the number I gave them was incorrect. After I showed them from the airline’s website that the number was correct, I was forced to show them that the number works by dialing it on my phone which cost me international charges. In the end their phone could not connect and I was forced to use my phone to pay $100 worth of international call charge to rebook my flight. Our room was located in a nice area in Monterey building. The room was pretty standard, but the bathroom had bothersome sewage smell so we kept the fan/blower on and door closed most of the time. There was also a leak from the water hose by the toilet that pooled around the bathroom floor. There were also small insects such as nats and tiny ants... but this didn’t bother me as much as we were on the forestry part of the island.

It was a great stay with family and friends. We enjoyed all of the amenities, pools and entertainment that this resort had to offer. Our only “con” was that it is far from the main area of Boracay beach. Although there is a free shuttle that runs to and from the resort to D’Mall (close to Station 1) the hours of operation are few (only 4 times a day) and it is not always on time so we spent a lot of time waiting for the shuttle. Otherwise, my entire family enjoyed our stay here at Fairways and it is very fun for the kids! The decor and lights were picture worthy during both the day and night. Therefore we would highly recommend this resort for those traveling with family and willing to stay close to the resort most of the time.