2/10 Poor
15 March 2024
Was very very disappointed in this hotel for such a large chain and known brand. First off the towels were old and smelled absolutely terrible. Truly awful. So they had definitely not been washed. The replacement towels smelled ok, but were probably as old as I am. Not sure the room had been properly cleaned, as the kettle and fridge were also dirty. The location was good, but we also had an issue not getting a refund when a family member accidentally booked the wrong night.
Michael
Verified Expedia guest review