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Donatello Hotel

4.0 star property
Luxury hotel with spa, near Mall of the Emirates

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Photo gallery for Donatello Hotel

3 bars/lounges, poolside bar
Billiards
Minibar, in-room safe, desk, laptop workspace
Front of property – evening/night
Outdoor pool, open 7:00 AM to 5:00 PM, pool loungers
Donatello Hotel offers a great location, putting you within a 15-minute walk of Mall of the Emirates and Ski Dubai. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, body wraps or facials. Other highlights at this luxurious hotel include 3 bars/lounges, an outdoor pool and a poolside bar. The property is only a short walk to public transportation: Mashreq Metro Station is 5 minutes and Mall of the Emirates Station is 15 minutes.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • Spa
  • Free parking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free beach shuttle
  • Health club
  • Sauna
  • Steam room
  • Beach towels
  • Children's pool
  • Pool bar

For families (6)

  • Children stay free
  • Supervised childcare (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is S$149
includes taxes & fees
1 Mar - 2 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room (Twin)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room (Twin)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Hairdryer
Bidet
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room

Bathroom

Executive Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Hairdryer
Bidet
Bathrobes
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (King)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room (King)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Hairdryer
Bidet
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Hairdryer
Bidet
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Minibar, in-room safe, desk, laptop workspace

Executive Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Hairdryer
Bidet
Bathrobes
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Living area

Grand Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Hairdryer
Bidet
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room (Twin)

Minibar, in-room safe, desk, laptop workspace

Deluxe Triple Room (Twin)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Hairdryer
Bidet
Bathrobes
  • Sleeps 3
  • 3 Single Beds

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8.4 out of 10, Very good, (1001)
The price is S$103
includes taxes & fees
8 Mar - 9 Mar
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About the area

Map
Sheikh Zayed Road, Al Barsha 1, Near Mall of the Emirates, Dubai, 24948

What's nearby

  • Mall of the Emirates - 9 min walk
  • Ski Dubai - 13 min walk
  • Souk Madinat Jumeirah - 6 min drive
  • Wild Wadi Water Park - 6 min drive
  • Burj Al Arab - 7 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 21 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 36 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 41 min drive
  • Mashreq Metro Station - 5 min walk
  • Mall of the Emirates Station - 15 min walk
  • Free beach shuttle

Restaurants

  • ‪Al Romansiah Al Barsha - ‬6 min walk
  • ‪Maraya Trends - ‬3 min walk
  • ‪فول وحمص - ‬5 min walk
  • ‪حارات الشام - ‬2 min walk
  • ‪Ezaz Lounge Bar at Ibis Mall of the Emirates - ‬3 min walk

About this property

Donatello Hotel

Donatello Hotel offers a great location, putting you within a 15-minute walk of Mall of the Emirates and Ski Dubai. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, body wraps or facials. Other highlights at this luxurious hotel include 3 bars/lounges, an outdoor pool and a poolside bar. The property is only a short walk to public transportation: Mashreq Metro Station is 5 minutes and Mall of the Emirates Station is 15 minutes.

Languages

Afrikaans, Arabic, English, Filipino, German, Hindi, Russian, Swahili, Urdu

At a glance

DONE

Hotel size

    • 132 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
    • Supervised childcare*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking only available on request
    • Free on-site self-parking
    • Free secured, covered on-site valet parking
    • Wheelchair-accessible parking and van parking on site
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Off-site

    • Free beach shuttle
DONE

Other information

    • Designated smoking areas
    • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Supervised childcare (surcharge)
  • Baby bath
  • Changing table
  • Bed rails

What to do

  • Free beach shuttle
  • Archery
  • Helicopter/aeroplane tours
  • Pool table
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Skiing lessons nearby
  • Scooter/moped hire nearby
  • Skydiving nearby
  • Zip-lining nearby
  • Snowboarding nearby

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station
  • Conference centre (1100 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Beach towels
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Health club
  • An outdoor pool
  • Shopping centre on-site
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Closed-captioned TV
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Low-height worktop and sink
  • Low-height desk
  • Low-height bed
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Doorbell and phone notifications
  • Wheelchair-width doorways
  • Phone accessibility kit

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water
  • Children's dinnerware
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Fees & policies

Refundable deposits

  • Cash Breakage deposit: AED 500 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 60 for adults and AED 30 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for AED 100.0 per day

Parking

  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 5:00 PM
  • Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Donatello Dubai
Donatello Hotel Apartments
Donatello Hotel Apartments Dubai
Donatello Hotel Dubai
Donatello Hotel Hotel
Donatello Hotel Dubai
Donatello Hotel Hotel Dubai

Frequently asked questions

Is there a pool at Donatello Hotel?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 5:00 PM.

Are pets allowed at Donatello Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Donatello Hotel?

Yes, there's free self and valet parking. Parking spaces may be limited.

What are the check-in and check-out times at Donatello Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Donatello Hotel and nearby?

Have fun during the warmer months with activities such as archery. Additional recreation on-site includes helicopter/aeroplane tours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Donatello Hotel also has 3 bars and a sauna, as well as a steam room and a picnic area.

Are there restaurants at or near Donatello Hotel?

Yes, there are 2 on-site restaurants.

Does Donatello Hotel have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Donatello Hotel like?

Donatello Hotel is a short 5-minute walk from Mashreq Metro Station and 9 minutes' walk from Mall of the Emirates.

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Donatello Hotel Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very good

Property seems good but morning breakfast should not take there.
Birju, 3-night trip

10/10 Exceptional

Room size was amazing and friendly staff.
Amir, 1-night trip

2/10 Poor

2*
Rooms are big and staff is nice and helpful but hotel needs alot of updates.
irena, 4-night trip

10/10 Exceptional

A+ for the Donatello
Another excellent stay and thank you for the upgrade. The evening Concierge was absolutely fantastic entertaining my children whilst we checked in. Definitely stay here again, even with renovations going on.
Sandra, 1-night trip

10/10 Exceptional

I love this hotel 😄
Goven Kuntz, 1-night trip

10/10 Exceptional

Spacious room
Olivier, 7-night trip

10/10 Exceptional

Very clean, professional staff and good standard.
Shabdiz, 1-night trip

2/10 Poor

Awful experience.I stayed in room no 208,, and there was maintenance in the room beside me. It was very noisy., i couldn’t take nap from 5-6 pm after long day because of the noise. I complained to the receptionist,, but he did nothing :(
Ali Abdullah Hasan, 2-night trip

10/10 Exceptional

donatello is very local to a lot of food shops close to everything via uber, my time at the donatello was top tier, really enjoyed it.
Harold, 6-night trip

10/10 Exceptional

I LIKED ALL THE PROPIETY, THE PERSONAL, BREKFAST ALL IS OK, THANK YOU
CONCEPCION LILIANA, 7-night trip

10/10 Exceptional

Best hotel in Dubai .. I love this hotel .. the only hotel I stay when I’m in Dubai perfect 10 review from me .. this place is great 😊
Goven Kuntz, 1-night trip

8/10 Very good

Hotel served its purpose for us. We only stayed two nights. Didn’t get to use the pool. Tried the fisherman’s restaurant and room service. It was ok. Convenient to have a coffee shop on site.
Susanna, 2-night trip

10/10 Exceptional

Wonderful, convenient hotel in Dubai
Nice, clean hotel. Huge rooms with balcony with nice bathroom. The people at the front desk were very kind. Easy to go around Dubai. Ten minutes walk to the train stations, Malls, Museum of the Future, and more. It is a safe area with a lot of small shopping and restaurants. Tranquil room. Nice pool to chill out. Starbucks in the lobby area.
Cecilia, 2-night trip

6/10 Good

Dislike that upon arrival you have give cash for deposit. As where all other hotel only uses credit card.
Gina, 3-night trip

6/10 Good

The furniture is smelly and very old
Peter, 4-night trip

10/10 Exceptional

A clean, convenient. spacious, comfy room.
I stayed in the junior suite and it was really large and comfortable. Great location, good restaurants near by and so close to the mall. Was really happy with the place and would definitely stay there again. I didn't use the pool or go upstairs so can't comment on that. But the room was good for a reasonable price.
Jillian Anne, 2-night trip

6/10 Good

It’s for budget travelers, so don’t expect the hotel to be like the near by Kempinski or Sheraton. Staff is always courteous and willing to assist, but the dreadful check in (took so long that I still have nightmare) needs be addressed, otherwise I will not revisit even if it is for free
Jesse, 1-night trip

10/10 Exceptional

Perfect
Lovely staff, very helpful. Spacious and very comfortable rooms. Unfortunately it rained and this prevented the roof pool from opening which we were looking forward to. No one’s fault. Close to mall, metro and local food and shops around.
Pauline, 1-night trip

6/10 Good

The smell of the room was terrible , like smoke mixed with some fragance.
Diana, 1-night trip

4/10 Fair

Spacious room. Customer service and room cleaning are not good at all.
Ali Reza Amir, 6-night trip

4/10 Fair

This is the first time in two years I make a critical comment about a hotel I have stayed in Dubai. The entrance was undergoing works and visitors had to go through a little door on the side leading to a dirty service corridor. The corridors on the 6th floor where I was staying had pieces of paper and plastic on the carpet. What was the most disappointing was the breakfast: food such as scrambled eggs and sausages were oily and seemed exposed for too long. The breakfast room was dark and drab. The selection of food for breakfast was small. Coffee was basically ditchwater and one had to pay extra for cappucino and expresso, generally available for free at most 3 or 4 star hotels after paying the breakfast fee. Bed mattresses were soft and not very ergonomic for the back. The supposed king-sized bed was in fact two beds side-by-side.Half of the machines at the gym were not working and there was no personnel available there to check them out. The swimming pool was pleasant though...
Martin, 1-night trip

4/10 Fair

Terrible
There was very loud bar which kept shaking my room due to beat and loud music. Informed reception and they said last night was weekend and there wouldn’t be any more noise tonight but every single night was same and couldn’t sleep. Due to restless nights and not able to sleep, I ended up in hospital where I was given relaxation injection. Absolute terrible
Bilal, 1-night trip

2/10 Poor

Regret booking this hotel, it’s no where near a 4 star hotel. Rooms are out dated and old, balcony is locked and can’t be opened. You can hear traffic noises all day and night. I was woken up early everyday because they start playing LOUD jazz music in the hallway speakers at 6:30am every morning. Construction happening in the building so you hear loud drilling and hammering noises all day. Definitely do not recommend and regret picking this hotel.
Faisal, 2-night trip

6/10 Good

Poor service
Overall hotel is ok to stay 1 night, cheap hotel, but i was really disappointed that they charged additionally 200 aed deposit (on top of a 1 night stay cost of 190), first they said that it will not be charged, only hold and then immediately released after checkout. But, when checking out next day - i realized that it was a charge and the refund in 7 days min as per receptionist answer...
1-night trip

4/10 Fair

Very bad experience
One month before my arrival, I sent only 1 request: "Please give me a high floor" (because I read through some other reviews that they were having renovations and it can quite noisy at the lower floors) Upon my check-in, they gave me the first floor. :( I asked again to provide me a higher floor. They said they will do it the next day but never did.. even after 5 days.
Nicolas Young Kwet Shung, 5-night trip