Step into iStay Hotel Ciudad Juarez, a vibrant retreat in the heart of Ciudad Juarez. Indulge in on-site shopping, unwind with a spa treatment or cocktail at the bar, and stay connected with free WiFi. With an indoor pool and gym to keep you active, this hotel offers convenience and relaxation.
Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juárez, CHIH, 32310
What's nearby
Plaza de las Americas - 6 min walk - 0.5 km
Paso del Norte Cultural Center - 17 min walk - 1.5 km
Benito Juárez Olympic Stadium - 4 min drive - 3.3 km
Paso del Norte International Bridge - 5 min drive - 5.0 km
American Consulate - 9 min drive - 9.0 km
Getting around
Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) - 24 min drive
El Paso International Airport (ELP) - 25 min drive
El Paso Union Depot - 18 min drive
Restaurants
Gorditas Doña Tota - 7 min walk
Italia Forno Ristorante - 4 min walk
Wendy's - 6 min walk
Kinsui - 5 min walk
Crisostomo - 5 min walk
About this property
iStay Hotel Ciudad Juarez
At iStay Hotel Ciudad Juarez, you'll be within a 10-minute drive of Paso del Norte International Bridge and American Consulate. Guests can indulge in manicures and pedicures, and iStay Delicious serves breakfast. An indoor pool, a bar/lounge and a fitness centre are other highlights. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
146 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Travelling with children
Babysitting services
What to do
Shopping
Golfing nearby
Working away
24-hour business centre
Conference space (825397 square feet)
Services
24-hour front desk
Laundry facilities
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Fitness centre
An indoor pool
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
40-inch plasma TV
Premium cable channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Soundproofed rooms
Free cot/infant bed
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
IStay Delicious – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Service fee: MXN 25 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 150 for adults and MXN 100 for children
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel iStay Ciudad Juarez
iStay Ciudad Juarez
iStay Hotel
iStay Hotel Ciudad Juarez
Istay Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel
iStay Hotel Ciudad Juarez Ciudad Juárez
iStay Hotel Ciudad Juarez Hotel Ciudad Juárez
Frequently asked questions
Does iStay Hotel Ciudad Juarez offer free cancellation for a full refund?
Yes, iStay Hotel Ciudad Juarez does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at iStay Hotel Ciudad Juarez?
Yes, there's an indoor pool.
Are pets allowed at iStay Hotel Ciudad Juarez?
Sorry, pets aren't allowed.
Is parking offered on site at iStay Hotel Ciudad Juarez?
Yes, there's free self parking.
What are the check-in and check-out times at iStay Hotel Ciudad Juarez?
Check-in start time: 3 PM; check-in end time: 6:00 PM. Check-out time is 1 PM.
Is there an on-site casino at iStay Hotel Ciudad Juarez?
No, this hotel doesn't have a casino, but Sunland Park Racetrack and Casino (14-min drive) and Speaking Rock Entertainment Center (18-min drive) are both nearby.
What is there to do at iStay Hotel Ciudad Juarez and nearby?
IStay Hotel Ciudad Juarez has an indoor pool and a fitness centre.
Are there restaurants at or near iStay Hotel Ciudad Juarez?
Yes, there's an on-site restaurant, iStay Delicious.
What's the area around iStay Hotel Ciudad Juarez like?
IStay Hotel Ciudad Juarez is in Zona Pronaf, a short 17-minute walk from Paso del Norte Cultural Center and 6 minutes' walk from Plaza de las Americas.
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iStay Hotel Ciudad Juarez Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
14 March 2025
It was great.
Juan
Juan, 1-night trip
10/10 Exceptional
9 December 2024
Excelente hotel
Esteban
Esteban, 1-night trip
10/10 Exceptional
26 November 2024
Friendly staff, good location
Jazmin
Jazmin, 3-night trip
10/10 Exceptional
21 October 2024
My stay was excellent, facilities and staff amazing
Joel
Joel, 1-night trip
10/10 Exceptional
10 November 2024
We like because is very safe, easy parking and very quiet.
LUZ M
LUZ M, 1-night trip
10/10 Exceptional
5 November 2024
It’s always a great place to stay. Very comfortable and clean.
Gerardo
Gerardo, 1-night trip
10/10 Exceptional
31 August 2024
Great place
Roberto
Roberto, 2-night trip
10/10 Exceptional
29 November 2024
good breakfast
Lorenzo
Lorenzo, 1-night trip
10/10 Exceptional
16 February 2025
Pleasant experience
This hotel exuded a warm and inviting ambiance, with its staff exhibiting both friendliness and professionalism. The breakfast buffet offered a delightful array of Mexican cuisine, showcasing the hotel’s culinary expertise. The hotel’s architecture was remarkably authentic, evoking the classic Mexican films of the golden era, such as those starring Pedro Infante and Jorge Negrete.
Martha
Martha, 2-night trip
8/10 Very good
1 March 2025
Serg
The service was good. The room was clean and it was comfortable. The ice machine in our floor was broken and the tv’s remote control had low batteries.
Sergio
Sergio, 1-night trip
8/10 Very good
5 September 2024
Everything was really nice, the services and the staff.
Norma
Norma, 2-night trip
10/10 Exceptional
2 December 2024
THE LOCATION
CARLOS LORENZO
CARLOS LORENZO, 2-night trip
10/10 Exceptional
6 October 2024
We like this hotel because of how the pool is centralized and right next most 1st floor room
Rogelio
Rogelio, 2-night trip
10/10 Exceptional
24 October 2024
Thanks Istay
Lady in customer service was very gentle and helpful , the rooms were big and comfortable, definitely one of my favorite hotels.
Verified traveller
1-night trip
10/10 Exceptional
26 August 2024
Nice breakfast!
Antonio
Antonio, 1-night trip
10/10 Exceptional
15 November 2024
Clean convenien
Very nice hotel clean and modern some areas are neglected, but overall good
Claudia
Claudia, 1-night trip
10/10 Exceptional
20 August 2024
I like how easy it is to make a reservation online and how the staff is friendly and informative about the stay. All around great experience
Roberto
Roberto, 2-night trip
6/10 Good
5 December 2024
Indoor pool .
Roberto
Roberto, 3-night trip
10/10 Exceptional
21 February 2025
Great hotel
I like where the hotel is located in the city. It's near some hospitals and there are lots of restaurants nearby. There's also a mall and a Walmart nearby. I like to walk so it's pretty walkable. There is also a bus line near the hotel.
The hotel itself was clean and they offer a breakfast buffet for $150 pesos. I ate there one morning. They had pancakes, eggs, fruits, yogurt, chilaquiles rojo y Verde, and potatoes (extremely spicy). They had coffee, milk, and orange juice to drink.
There is an indoor pool. I didn't get to use it but I saw others swimming in it. The room was spacious. I got a room with a king sized bed. It was comfortable.
Jesus
Jesus, 2-night trip
10/10 Exceptional
30 September 2024
Everything good
Alma Delia
Alma Delia, 4-night trip
8/10 Very good
5 September 2024
I like the dining services especially Mr. Hector who works in this department. He ‘s an amazing employee,
Norma
Norma, 3-night trip
10/10 Exceptional
25 August 2024
Excelent customer service
Roberto
Roberto, 1-night trip
10/10 Exceptional
21 August 2024
Very nice
darcy
darcy, 1-night trip
8/10 Very good
22 October 2024
I booked for three nights. Almost every day had to take the key back to get programmed. That was a little annoying. Otherwise, good stay very convenient location.