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Kenzi Menara Palace & Resort

5.0 star property
Luxury Marrakech hotel with full-service spa, connected to a shopping centre

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Kenzi Menara Palace & Resort

Photo gallery for Kenzi Menara Palace & Resort

Property grounds
Front of property
View from room
2 restaurants, breakfast, lunch, dinner served; Moroccan cuisine
Combined shower/bathtub, spring water bathtub, hair dryer

Overview of Kenzi Menara Palace & Resort

8.2 out of 10 Very good
8.2/10 Very good

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
Map
Av. Mohamed VI, Zone Agdal, Marrakech, 40000
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Free children's club
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
  • In-room childcare
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)

Room options

View all photos for Deluxe Single Room, Pool View

Minibar, in-room safe, desk, soundproofing

Deluxe Single Room, Pool View

  • 56 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Senior Suite, Pool View

Minibar, in-room safe, desk, soundproofing

Senior Suite, Pool View

  • 109 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Deluxe Single Room, Garden View

Minibar, in-room safe, desk, soundproofing

Deluxe Single Room, Garden View

  • 56 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room, Pool View

Minibar, in-room safe, desk, soundproofing

Deluxe Room, Pool View

  • 55 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Senior Suite, Garden View

Minibar, in-room safe, desk, soundproofing

Senior Suite, Garden View

  • 109 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Deluxe Triple

Minibar, in-room safe, desk, soundproofing

Deluxe Triple

  • 56 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Room, Garden View

Minibar, in-room safe, desk, soundproofing

Deluxe Room, Garden View

  • 55 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

About this area

What's nearby

  • In Agdal
  • Avenue Mohamed VI - 1 min drive
  • Menara Mall - 4 min drive
  • Bahia Palace - 5 min drive
  • Jemaa el-Fnaa - 5 min drive
  • Menara Gardens - 5 min drive
  • Palais des Congrès - 5 min drive
  • Koutoubia Mosque - 6 min drive
  • Marrakech Plaza - 6 min drive
  • Majorelle Gardens - 7 min drive

Getting around

  • Marrakech (RAK-Menara) - 9 min drive
  • Marrakech Central Station - 5 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Bo Zin - 3 min drive
  • Kasbah Cafe - 3 min drive
  • Art Avenue - 2 min drive
  • Dar Soukkar - 3 min drive
  • Zeitoun Café - 3 min drive
Map

About this property

Kenzi Menara Palace & Resort

Kenzi Menara Palace & Resort is only 3.2 mi (5.1 km) from the airport and offers a shuttle. Guests can visit the spa to be pampered with hot stone massages, body wraps or facials, and Restaurant L'Insensé, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and an outdoor pool.

All-inclusive

All-inclusive room rates at Kenzi Menara Palace & Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included
Dining availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

Arabic, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 236 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (1 year old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Tennis
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Golfing nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • 10 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2008
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • Health club
  • 18 holes of golf
  • An outdoor pool
  • An indoor pool
  • Designer shops on-site
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Spring water bath
  • Shower/bath combination
  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

O-SPA By Kenzi has couples treatment room(s). Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 4 years old are not allowed in the spa without adult supervision.

Dining

Restaurant L'Insensé – This buffet restaurant serves breakfast, lunch and dinner.
L'Orientaliste – On-site lobby lounge. Open daily.
Snack Pool Bar – This poolside café serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Saoussane – This restaurant specialises in Moroccan cuisine. Reservations are required. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MAD 28.6 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision
  • Children under 4 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Kenzi Menara
Kenzi Menara Palace
Kenzi Menara Palace All Inclusive
Kenzi Menara Palace All Inclusive Hotel
Kenzi Menara Palace All Inclusive Hotel Marrakech
Kenzi Menara Palace All Inclusive Marrakech
Kenzi Palace
Menara Palace
Kenzi Menara Palace Hotel Marrakech
Kenzi Menara Palace Marrakech
Kenzi Menara Palace Hotel
Kenzi Menara Palace Resort Marrakech
Kenzi Menara Palace Resort
Kenzi Menara & Marrakech
Kenzi Menara Palace & Resort Hotel
Kenzi Menara Palace & Resort Marrakech
Kenzi Menara Palace & Resort Hotel Marrakech

Frequently asked questions

Does Kenzi Menara Palace & Resort offer free cancellation for a full refund?
Yes, Kenzi Menara Palace & Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Kenzi Menara Palace & Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Kenzi Menara Palace & Resort?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Kenzi Menara Palace & Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Kenzi Menara Palace & Resort?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Kenzi Menara Palace & Resort?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Kenzi Menara Palace & Resort?
You can check in from 2 PM - midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Kenzi Menara Palace & Resort?
No, this hotel doesn't have a casino, but Casino de Marrakech (5-min drive) and Le Grand Casino de la Mamounia (8-min drive) are both nearby.
What is there to do at Kenzi Menara Palace & Resort and nearby?
Have fun with on-site activities such as volleyball and beach yoga, and practise your swing on the tennis courts. Additional recreation on-site includes aerobics and yoga. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Kenzi Menara Palace & Resort also has 2 bars, a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Kenzi Menara Palace & Resort?
Yes, there are 2 on-site restaurants, featuring Moroccan cuisine, pool views and poolside dining.
Does Kenzi Menara Palace & Resort have rooms with private hot tubs?
Yes, each room has a spring water bath.
Does Kenzi Menara Palace & Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Kenzi Menara Palace & Resort like?
Kenzi Menara Palace & Resort is a short 1-minute walk from Avenue Mohamed VI and 15 minutes' walk from Agdal Gardens.

Reviews

8.2

Very good

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Benoist, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mario, 6-night trip
Verified Hotels.com guest review

6/10 Good

The hotel is definitely not 5*. The hotel staff are lovely but the amenities are basic. There are 2 restaurants but not very much choice in food. You have to pay for basic things like getting items ironed as they do not provide an iron and extra costs that aren’t stated before. The pools and stuff to do around the hotel can be upgraded to offer more within the resort. It was ok but the resort can be upgraded more.
Babar, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Overall ok but not a good all inclusive
The hotel is lovely albeit there is not much around it. You will need a taxi to go anywhere. The staff are ok but the receptionists could be more friendly. We arrived late and even if we notified them of it we couldn’t get any food or snacks. No help was provided. The all inclusive doesn’t include a lot of things, such as food by the pool bar or snacks during the day or even the use of the second restaurant. The manager Aziz went above and beyond and that was really nice.
Maria, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Mohamed, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jonas, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Je recommande
Ayant fait plusieurs hôtels a Marrakech , je recommande celui ci qui ma vraiment bluffé , personnels a l'écoute, chambre spacieuse, grande piscine , très propre.
Yazid, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loubna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loubna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional