La Mamounia

Photo gallery for La Mamounia

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Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Terrace/patio

Overview of La Mamounia

VIP Access

La Mamounia

5.0 star property
Luxury hotel with spa, near Bab El Djedid

9.0/10 Superb

368 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
The price is S$596
Price available on 17/08/2022
Map
Avenue Bab - Jdid, Marrakech, 40 040
Main amenities
  • Daily housekeeping
  • 6 restaurants and 4 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • 2 outdoor tennis courts
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • Pool bar
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Medina
  • Jemaa el-Fnaa - 12 min walk
  • Marrakech Plaza - 6 min drive
  • Avenue Mohamed VI - 3 min drive
  • Majorelle Gardens - 14 min drive
  • Oasiria Water Park - 9 min drive

Getting around

  • Menara Airport (RAK) - 10 min drive
  • Marrakech Central Station - 7 min drive
  • Airport shuttle (surcharge)

About this property

La Mamounia

La Mamounia is just 2.9 mi (4.6 km) from the airport and offers a shuttle (available 24 hours) for MAD 600 per vehicle one-way. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or mani/pedis, and Le Marocain, one of 6 restaurants, serves Moroccan cuisine and is open for dinner. Other highlights at this luxurious hotel include 4 bars/lounges, an indoor pool, and an outdoor pool. Fellow travelers like the helpful staff and central location.

Languages

Arabic, English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 209 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property enforces a strict dress code in public areas. Shorts are not permitted in public areas, bars, and restaurants after 6 PM. Outside food and beverages are not permitted on the premises. Guests with dietary restrictions or food allergies should contact this property in advance.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets stay free (dogs only, 1 per room, up to 18 lbs)
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10:30 AM
  • 6 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Supervised childcare (surcharge)

What to do

  • Tennis
  • Yoga classes
  • Shopping
  • Free use of nearby fitness center
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1923
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • 24-hour fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Spa tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages

  • Arabic
  • English
  • French

Room amenities

Be entertained

  • IPod docking station
  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa de La Mamounia has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

Le Marocain - Overlooking the garden, this restaurant specializes in Moroccan cuisine and serves dinner only.
Asiatique by Jean-Georges - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.
Le Pavillon de la Piscine - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, and lunch. Guests can enjoy alfresco dining (weather permitting). Open daily.
L’Italien by Jean-Georges - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Salon de Thé Pierre Hermé - This café specializes in French cuisine and serves breakfast, lunch, and light fare. Open daily.

Awards and affiliations

La Mamounia is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: MAD 49.50 per person, per night. This tax does not apply to children under 11 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of MAD 410 for adults and MAD 205 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MAD 600 per vehicle (one-way)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for MAD 950.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Mamounia
Mamounia Hotel
Mamounia Hotel Marrakech
Mamounia Marrakech
La Mamounia Hotel Marrakech
La Mamounia Marrakech Hotel Marrakech
La Mamounia Hotel
La Mamounia Marrakech
La Mamounia Hotel Marrakech

Frequently asked questions

Overall score and ratings

9.0

Superb

9.5/10

Cleanliness

9.0/10

Staff & service

9.3/10

Amenities

9.4/10

Property conditions & facilities

8.7/10

Eco-friendliness

8/10 Very good

The hotel was is beautiful but too many people working there with very bad service. Will not go back.
3-night family trip
Verified Hotels.com guest review

2/10 Poor

Tiny room, annoying security guards, sexist staff
Racist and sexist hotel staff especially at the check in. Everywhere we walk to, they asked us for our room number, sometimes the front gate security guard doesnt wanna let us back into the hotel. That’s extremely annoying. If you are not staying at the hotel, don’t even think of coming here. They won’t let you in. Our 6 nights stayed was not worth it. Better to go somewhere else like the Aman.
Gorgeous indoor pool
5-night trip with friends
Verified Hotels.com guest review

6/10 Good

Shraga, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

m, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Sanae, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing.
German, 1-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Jamie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

SAMI, 1-night trip
Verified Expedia guest review

6/10 Good

It was worth it except for the fact that breakfast wasn’t included and it wasn’t indicated on Expedia or at check-in, so we didn’t know and we felt we got jipped when we were charged for breakfast since it was not comensurate to the quality of what they offered.
Louise Marie, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel in a very good location…. Rooms, garden, pool area and attentiveness of the staff was very good ….Breakfast buffet and the menu was also good … We had lunch at the Italian restaurant which was delicious…. Something to improve would be to expand the menu for the cafe…. There wasn’t many choices …. If I go again to Marrakech I would again stay in this hotel ….
Ebru, 3-night family trip
Verified Expedia guest review