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aha Alpine Heath Resort

Photo gallery for aha Alpine Heath Resort

BBQ/picnic Area
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
Deluxe Chalet | Terrace/patio
Deluxe Chalet | View from room

Overview of aha Alpine Heath Resort

aha Alpine Heath Resort

4.0 star property
Mountain hotel in Jagersrust with 2 restaurants and 3 outdoor pools

8.0/10 Very good

95 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Kitchen
  • Lounge area
Map
D119, Old Cavernberg Road, Northern Drakensberg, Jagersrust, KwaZulu-Natal, 3354

Room options

About this area

What's nearby

  • In a national park

Restaurants

  • Tugela Falls B&B - 25 min drive

About this property

aha Alpine Heath Resort

Aha Alpine Heath Resort features a nightclub and a free kids' club. Guests can indulge in deep-tissue massages, body wraps or facials, and Gruyéres restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast and dinner. There are 3 outdoor pools and a poolside bar at this upmarket hotel, and in-room conveniences such as fridges and microwaves.

Languages

Afrikaans, English, Xhosa, Zulu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • The host will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • Free daily reception
  • Water dispenser

Travelling with children

  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Supervised childcare (surcharge)
  • Trampoline
  • Local/corner shop
  • Children's menu
  • Children's games
  • Toys
  • Art supplies
  • Children's books
  • Fireplace guard
  • Pool gate

What to do

  • Tennis
  • Beach volleyball
  • Racquetball/squash
  • Mini golf
  • Hiking/biking trails
  • Horse riding/hire
  • Evening entertainment
  • Karaoke
  • Shopping
  • Pool table
  • Ping pong
  • Fishing
  • Ecotours nearby
  • Golfing nearby
  • Zip-lining nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (3361 square feet of space)

Services

  • Dry cleaning/laundry services
  • Wedding services
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1996
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness centre
  • 3 outdoor pools
  • Arcade/games room
  • Spa services
  • Nightclub
  • 2 outdoor tennis courts

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar in shower
  • Upper floors accessible by stairs only

Languages

  • Afrikaans
  • English
  • Xhosa
  • Zulu

Room amenities

Be entertained

  • Plasma television
  • Premium satellite channels

Home comfort

  • Ceiling fan
  • Iron/ironing board

Sleep well

  • 3 bedrooms
  • Blackout curtains
  • Premium bedding
  • Cot/infant bed (surcharge)

What to enjoy

  • Patio
  • Fireplace
  • Separate dining area
  • Separate sitting area

Freshen up

  • 2 bathrooms
  • Deep-soaking bath
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Full-sized fridge/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Cookware, dishes and utensils
  • Dining table
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Gruyéres restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner. A children's menu is available.
Pizza inferno – This restaurant specialises in Italian cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of ZAR 165 for adults and ZAR 82.5 for children (approximately)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Cots/infant beds are available for ZAR 150.0 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>Noise-free guestrooms cannot be guaranteed.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>This property does not have lifts.</p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards and cash.</p>

Also known as

Alpine Heath Resort
Three Cities Alpine Heath
Three Cities Alpine Heath Jagersrust
aha Alpine Heath Resort Jagersrust
Three Cities Alpine Heath Resort Jagersrust
Alpine Heath Hotel Drakensberg Region
aha Alpine Heath Jagersrust
aha Alpine Heath
aha Alpine Heath Resort Hotel
aha Alpine Heath Resort Jagersrust
aha Alpine Heath Resort Hotel Jagersrust

Frequently asked questions

Does aha Alpine Heath Resort offer free cancellation for a full refund?
Yes, aha Alpine Heath Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at aha Alpine Heath Resort?
As of 2 February 2023, prices found for a 1-night stay for 2 adults at aha Alpine Heath Resort on 7 February 2023 start from S$285, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at aha Alpine Heath Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at aha Alpine Heath Resort?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at aha Alpine Heath Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at aha Alpine Heath Resort?
Yes, there's free self parking.
What are the check-in and check-out times at aha Alpine Heath Resort?
You can check in from 2:00 PM - midnight. Check-out time is 10 AM. Contactless check-out is available.
What is there to do at aha Alpine Heath Resort and nearby?
Have fun with on-site activities such as horse riding, mountain biking and fishing and improve your game at the on-site tennis courts. Additional recreation on-site includes racquetball/squash and volleyball. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include a nightclub and a 24-hour fitness centre. Aha Alpine Heath Resort also has spa services and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near aha Alpine Heath Resort?
Yes, there are 2 on-site restaurants, featuring international cuisine. Nearby restaurants include Tugela Falls B&B (9.8 mi).
Does aha Alpine Heath Resort have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does aha Alpine Heath Resort have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes cookware, a fridge and a microwave.
Does aha Alpine Heath Resort have any outdoor private spaces?
Yes, every room features a patio.
What's the area around aha Alpine Heath Resort like?
Aha Alpine Heath Resort is located a short 1-minute walk from Drakensberg Mountains.

Reviews

8.0

Very good

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.5/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Lister, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Bereng, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Zeyn, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Vickash, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Mihir, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Disappointing Stay in a beautiful resort
The stay was an utter disappointment. Very very noisy guests, loud music, screaming and shouting and loud parties. Impossible to relax and enjoy the mountains. Some guests were even driving up and down with music blasting from their cars. Check in was good and security at the gate very friendly. Depending on your unit you have to carry your luggage from your car a fair distance to the chalet. They should get golf carts to assist with this. The resort should really clamp down on noisy guests day and night.
Corali, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome Berg destination
Absolutely awesome tym. Will differnately do it again. Kids had an amazing tym. Thoroughly e joyed by all
4-night family trip
Verified Hotels.com guest review

8/10 Very good

N B, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Samesh, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joe, 1-night family trip
Verified Hotels.com guest review