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All properties in Moses Kotane, North West, South Africa

The Palace of the Lost City at Sun City Resort

Luxury hotel in Moses Kotane with 3 restaurants and golf course

  • Free WiFi
From
S$405

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  • The Palace of the Lost City at Sun City Resort
  • The Palace of the Lost City at Sun City Resort
  • Outdoor Pool
  • Water Park
  • The Palace of the Lost City at Sun City Resort
The Palace of the Lost City at Sun City Resort. Image 1 of 151.
1 / 151The Palace of the Lost City at Sun City Resort
Sun City Resort, Moses Kotane, 0316, North West, South Africa
8.4.Very good.
  • Had a lovely experience but too short of a stay.

    Oct 8, 2019

  • Magnificent to look at, great facilities and plenty of grandeur. The rooms could do with…

    Oct 17, 2021

See all 101 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Dining options
Convenient
Transport options

The following facilities are closed seasonally each year. They will be closed from May 31 to July 7:
  • Water park
    • Free WiFi
    • Parking available
    • Pool
    • Airport transfer
    • Bathtub
    • Gym

    Property highlights

    Main amenities

    • 335 guestrooms
    • Daily housekeeping
    • Golf course
    • Casino
    • 3 restaurants and bar/lounge
    • Full-service spa

    For families

    • Children's pool
    • Playground on site
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (surcharge)
    • Supervised childcare/activities (surcharge)

    What’s around

    • Lost City - 1 min walk
    • The Valley of Waves - 14 min walk
    • The Gary Player Golf Course - 20 min walk
    • Sun City Casino - 22 min walk
    • Mogwase Shopping Center - 13.2 mi / 21.2 km
    • Royal Bafokeng Stadium - 21.6 mi / 34.7 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Luxury Twin Room
    • Superior Luxury Room
    • Superior Luxury Pool Facing Room
    • Superior Luxury Family Room
    • Junior Suite
    • Superior Suite
    • Paraplegic Room

    What’s around

    Landmarks

    • Lost City - 1 min walk
    • The Valley of Waves - 14 min walk
    • The Gary Player Golf Course - 20 min walk
    • Sun City Casino - 22 min walk
    • Mogwase Shopping Center - 13.2 mi / 21.2 km
    • Royal Bafokeng Stadium - 21.6 mi / 34.7 km
    • Lebone II - College of the Royal Bafokeng - 24.1 mi / 38.8 km
    • Olympia Park Stadium - 29.1 mi / 46.8 km
    • Rustenburg Golf Club - 30.3 mi / 48.8 km
    • Kgaswane Mountain Reserve - 31.3 mi / 50.3 km

    Getting around

    • Free airport shuttle
    • Free area shuttle
    • Free casino shuttle
    map
    See on map
    Sun City Resort, Moses Kotane, 0316, North West, South Africa

    At a glance

    Hotel size

    • This hotel has 335 rooms
    • This hotel is arranged over 8 floors

    Arriving/leaving

    • Check-in time 2:00 PM-midnight
    • Check-out time is 11 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16

    Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting/childcare*
    • Children's club*

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Free airport shuttle (available 24 hours)*

    Parking

    • Onsite self parking (ZAR 65 per night)
    • Onsite valet parking (ZAR 65 per night)
    • Wheelchair-accessible parking on site
    *See fees & policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • Children's club (surcharge)
    • In-room childcare (surcharge)
    • Supervised childcare/activities (surcharge)

    Food and drink

    • 3 restaurants
    • 3 coffee shops/cafés
    • Bar/lounge
    • Snack bar/deli
    • Poolside bar
    • 24-hour room service

    Things to do

    • Ecotours on site
    • Golfing on site
    • Miniature golf on site
    • Hiking/biking trails on site
    • Motor boating on site
    • Personal motorized watercraft on site
    • Mountain biking on site
    • Parasailing on site
    • Playground on site
    • Segway rental/tour on site
    • Water skiing on site

    Working away

    • Business center
    • Conference space
    • Meeting rooms
    • Conference center

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 1
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Designated smoking areas (fines apply)
    • Garden
    • Terrace

    Accessibility

    • In-room accessibility
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Raised toilet seat
    • Low-height counters/sink
    • Grab bar - near toilet

    Languages Spoken

    • Afrikaans
    • English
    • Xhosa
    • Zulu

    In the room

    Home comforts

    • Air conditioning
    • Ceiling fan
    • Minibar
    • Coffee/tea maker
    • Slippers

    Sleep well

    • Blackout drapes/curtains
    • Turndown service

    Freshen up

    • Private bathroom
    • Separate bathtub and shower
    • Free toiletries
    • Hair dryer

    Be entertained

    • TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Spa

    The Royal Salon has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

    The spa is open daily.

    Dining

    Crystal Court - This restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required.

    The Grill Room - Overlooking the garden, this steakhouse specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

    Plume - This fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open select days.

    Tusk Bar & Lounge - This piano bar specializes in African cuisine and serves light fare only. Open daily.

    Bocado - This poolside restaurant specializes in Mediterranean cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.

    Recreation

    On Site

    • Fitness facilities
    • Golf course on site
    • Health club
    • Outdoor tennis courts -
    • Sauna
    • Steam room
    • Ecotours on site
    • Golfing on site
    • Miniature golf on site
    • Hiking/biking trails on site
    • Motor boating on site
    • Personal motorized watercraft on site
    • Mountain biking on site
    • Parasailing on site
    • Playground on site
    • Segway rental/tour on site
    • Water skiing on site
    • Free water park access

    Fees & policies

    Optional extras

    • Late check-out can be arranged for an extra charge

    Children & extra bedsPay at property

    • In-room babysitting is available for an extra charge
    • Childcare is available for an extra charge
    • Children's club access is available for an extra charge
    • Babysitting/childcare is available for an extra charge

    ParkingPay at property

    • Self parking costs ZAR 65 per night
    • Valet parking costs ZAR 65 per night

    Pool, spa & gym (if applicable)Pay at property

    • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Individually-wrapped food options are available through room service.

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts Visa, Mastercard, American Express, Diners Club and Union Pay. Cash is not accepted.

    Also known as

    • LOST CITY PALACE
    • The Palace Of The Lost City Hotel Sun City
    • The Palace Of Lost City
    • Palace Lost City Sun City Resort
    • Palace Lost Resort
    • The Palace of the Lost City
    • The Palace of the Lost City at Sun City Resort Hotel
    • The Palace of the Lost City at Sun City Resort Moses Kotane
    • LOST PALACE
    • PALACE LOST
    • PALACE LOST CITY
    • PALACE LOST Hotel
    • PALACE LOST Hotel CITY
    • Palace Lost City Hotel Sun City
    • Palace Lost City Hotel
    • Palace Lost City Sun City

    *See fees & policies for additional details or extra charges

    FAQs

    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs ZAR 65 per night. Valet parking costs ZAR 65 per night.
    • Yes, there's an outdoor pool and a children's pool.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge.
    • Yes, there are 3 onsite restaurants, featuring international cuisine, garden views, and poolside dining. Nearby restaurants include Ocean Basket (9-min walk) and KFC (2.9 mi).
    • Yes, a free airport shuttle is available.
    • Yes, there's a casino, featuring 700 slot machines and 51 gaming tables.
    • Have fun with onsite activities like mountain biking, parasailing, and water skiing, and practice your swing at the golf course. Additional recreation onsite includes ecotours, segway rentals, and game viewing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Palace of the Lost City at Sun City Resort also has a casino, a nightclub, and a lazy river, as well as a sauna, a steam room, and an arcade.
    8.4.Very good.
    • 8.0.Very good

      The Palace of The Lost City

      Spectacular to look at but some rooms are a bit dated now and the food is very average

      E, 4 night trip with friends, Oct 10, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Palace Of Lost City - Sun City

      It was beautiful. the only problem was a leaking toilet & the restaurant not accepting guests after 8Pm on Saturday & requiring a booking for Sunday (which we were not made aware of).

      Adrian, 2 night trip, Aug 6, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great family experience but poor customer service

      A, 3 night family trip, Jun 24, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Quiet and restful

      Good restful stay, especially under covid conditions. Missed out on our complimentary bottle of wine but otherwise service was good.

      3 night trip, Jun 21, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Excellent visit :)

      Ashok, 5 night family trip, Jun 12, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Amazing treat for the whole family!

      Amazing stay! Had a wonderful weekend. The food is absolutely incredible - best breakfast I have ever seen. The warm and cold taps were very hot - so showering was a bit of a challenge. Other than that - such a nice weekend.

      Petro, 2 night family trip, Feb 25, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Amazing place

      Prince, 3 night trip, Feb 11, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Missing the Sun King

      Ive been coming to Sun City (80s)and the Palace(90s) since it opened.Unfortunately seems that mgts push to cut costs will hurt service and for a claimed 6 star hotel and resort thats just unacceptable.That said the staff i encountered were all super courteous and efficient but problem is too few and thin on the ground resulting in even having to place my own lunch order at the pool bar rather than have staff taking my order.Overall Palace needs a refurb as looking a bit tired .The pool area dissapointing with deck chair covers looking like they havnt been upgraded in ages and were torn, in poor condition.

      Franco, 2 night family trip, Nov 28, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      My son and daughter in law stayed at your establishment as a wedding anniversary present from me. They were very impressed with the hotel, service ,room ,entertainment and food. They will definitely recommend The Palace to all our friends and family.

      Naomi, 2 night trip, Nov 28, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Awesome

      Kagiso, 2 night family trip, Oct 29, 2020

      Verified Hotels.com guest review

    See all 101 reviews