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Ascott Orchard Singapore (SG Clean)

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Premium bedding, in-room safe, desk, soundproofing
Penthouse (Murano Suite) | Pool | Outdoor pool
Premium bedding, in-room safe, desk, soundproofing
Premium bedding, in-room safe, desk, soundproofing
Flat-screen TV

Overview of Ascott Orchard Singapore (SG Clean)

Ascott Orchard Singapore (SG Clean)

5.0 star property
Luxury aparthotel with outdoor pool, connected to a shopping centre, near Orchard Road

8.8/10 Fabulous

281 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Kitchenette
  • Non-smoking
The price is S$332
Price available on 01/04/2023
Map
11 Cairnhill Road, Singapore, 229724

Guests rated this location 9.3/10 - Exceptional

Main amenities
  • 220 smoke-free apartments
  • Housekeeping on weekdays
  • Restaurants
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Self parking
  • Children's pool
  • Room service
  • Babysitting
  • Terrace
  • 24-hour front desk
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Kitchenette

Room options

About this area

What's nearby

  • In Orchard
  • Orchard Road - 5 min walk
  • Marina Bay Street Circuit - 44 min walk
  • Singapore Botanic Gardens - 4 min drive
  • Bugis Street Shopping District - 4 min drive
  • Mustafa Centre - 10 min drive
  • Suntec City - 4 min drive
  • Singapore Flyer - 5 min drive
  • Marina Bay Sands Skypark - 6 min drive
  • Marina Bay Sands Casino - 6 min drive
  • Raffles Place - 5 min drive

Getting around

  • Singapore (XSP-Seletar) - 22 min drive
  • Changi Airport (SIN) - 28 min drive
  • Senai International Airport (JHB) - 69 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 22.9 miles/36.8 km
  • JB Sentral - 42 min drive
  • Somerset Station - 8 min walk
  • Orchard Station - 12 min walk
  • Newton Station - 14 min walk

Restaurants

  • Imperial Treasure Super Peking Duck - 5 min walk
  • Greyhound Cafe - 5 min walk
  • Crystal Jade Golden Palace - 5 min walk
  • Tsui Wah - 3 min walk
  • Ps.Cafe - 5 min walk
Map

About this property

Ascott Orchard Singapore (SG Clean)

When you stay at Ascott Orchard Singapore (SG Clean), you'll be within a 10-minute drive of Orchard Road and Marina Bay Sands Casino. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. A fitness centre and a children's pool are offered, and apartments get the details right with premium bedding and designer toiletries. Fellow travellers love the overall value and overall property condition. The property is only a short walk to public transportation: Somerset Station is 8 minutes and Orchard Station is 12 minutes.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 1 and older
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 1 and older
  • This property provides housekeeping services Monday-Saturday. Housekeeping is not available on public holidays.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Property amenities

Pool/Spa

  • Outdoor Pool

Internet

  • Free Wi-Fi, with a speed of 25+ Mbps

Parking and transport

  • Self parking on site (SGD 40 per day)

Family friendly

  • Children stay for free (see details)
  • Free cot/infant bed
  • Children's pool
  • Playground
  • Babysitting (surcharge)

Kitchenette

  • Microwave
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: SGD 30 per person
  • 1 restaurant
  • Room service available

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Alarm clock
  • Rollaway/extra beds: SGD 80 per night

Bathrooms

  • Hairdryer
  • Designer toiletries
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite service

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • Grab bar near toilet
  • In-room accessibility (selected rooms)
  • Low-height worktop and sink
  • Soundproofing
  • Wheelchair-accessible
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Limited housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Free local calls
  • Porter/bellboy
  • Change of towels (on request)

Location highlights

  • Connected to a shopping centre
  • Near a metro station
  • Near a train station
  • In the shopping district
  • In the city centre

Things to do

  • Fitness centre

Safety features

  • Fire extinguisher
  • Smoke detector
  • Window guards

General

  • 220 rooms
  • 20 floors
  • Built in 2016

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The tax amount, which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

Optional extras

  • Full breakfast is offered for an extra charge of approximately SGD 30 per person

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for SGD 80 per night

Parking

  • Self-parking costs SGD 40 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 1 and over.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global).

Policies

<p>Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Ascott Orchard Singapore Aparthotel
Ascott Aparthotel
Ascott Orchard Singapore
Ascott Orchard Singapore (SG Clean) Singapore
Ascott Orchard Singapore (SG Clean) Aparthotel
Ascott Orchard Singapore (SG Clean) Aparthotel Singapore

Frequently asked questions

Does Ascott Orchard Singapore (SG Clean) offer free cancellation for a full refund?
Yes, Ascott Orchard Singapore (SG Clean) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Ascott Orchard Singapore (SG Clean)?
As of 31 March 2023, prices found for a 1-night stay for 2 adults at Ascott Orchard Singapore (SG Clean) on 1 April 2023 start from S$332, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Ascott Orchard Singapore (SG Clean)?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Ascott Orchard Singapore (SG Clean)?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Ascott Orchard Singapore (SG Clean)?
Sorry, pets aren't allowed.
Is parking offered on site at Ascott Orchard Singapore (SG Clean)?
Yes. Self-parking costs SGD 40 per day.
What are the check-in and check-out times at Ascott Orchard Singapore (SG Clean)?
You can check in starting at 3:00 PM. Check-out time is noon.
What is there to do at Ascott Orchard Singapore (SG Clean) and nearby?
Ascott Orchard Singapore (SG Clean) has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Ascott Orchard Singapore (SG Clean)?
Yes, there's an on-site restaurant.
Does Ascott Orchard Singapore (SG Clean) have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a microwave, cookware and a coffee maker.
What's the area around Ascott Orchard Singapore (SG Clean) like?
Ascott Orchard Singapore (SG Clean) is in Orchard, a short 8-minute walk from Somerset Station and 5 minutes' walk from Orchard Road.

Reviews

8.8

Fabulous

8.7/10

Cleanliness

8.3/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

Reviews

8/10 Very good

Check-in was a breeze. I have issues with the shower water heater, though. They tried to fix it but still no warm water.
stewart, 4-night trip
Verified Hotels.com guest review

8/10 Very good

everything went on smoothly. The room phone is not working
stewart, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jae-Hyon, 2-night trip
Verified Orbitz guest review

4/10 Fair

The room is too small, air conditioning blows directly to the bed and in my friend's room the room was freezing even she put the temperature at 24. Water heater didn't work properly. We paid as much as the room in ordinary hotel but didn't get the same service as what get usually in hotels. The category of room we stayed was studio, but it's actually a de luxe or basic room in hotels. In general, this property is a disappointment. However, we stayes there in 2 br suite 2 years ago. It was quite nice. To me, the studios category rooms are not recommendable. Better stay in hotels.
Elly, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

6/10 Good

Not worth for money
The room aircon sounds loudly at night ..cant sleep at all.. Mattress a bit old
cazuin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable and clean rooms
Great service and friendly and helpful staff. Rooms were clean and comfortable.
Trevor, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Woon Woon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amran, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kenneth, 2-night family trip
Verified Hotels.com guest review