In the heart of Bordeaux, Hotel Madame offers a unique blend of art and luxury. Discover an on-site art gallery, browse the shopping mall, or lose yourself in a good book from the library. With helpful staff and free in-room WiFi, this hotel is sure to leave a lasting impression.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Parking available
24/7 front desk
Pet-friendly
Non-smoking
Free WiFi
Main amenities (11)
Daily housekeeping
Breakfast available
24-hour front desk
Library
Front desk safe
Multilingual staff
Concierge services
Luggage storage
Tour/ticket assistance
Porter/bellhop
Locker space
Feel at home (6)
Television
Daily housekeeping
Coffee/tea maker
Lift
Minibar
Off-site parking available
Room options
View all photos for Panoramic Room, 1 Queen Bed, Non Smoking, City View
Panoramic Room, 1 Queen Bed, Non Smoking, City View
Highlights
Furnished balcony
Individually furnished
Individually decorated
Heating
Flat-screen TV
Portable fan
Separate bedroom
Private bathroom
17 sq m
City view
Sleeps 2
1 Queen Bed
View all photos for Classic Room, Non Smoking, City View
Classic Room, Non Smoking, City View
9.69.6 out of 10
Exceptional
4 reviews
(4 reviews)
Highlights
Individually furnished
Individually decorated
Heating
Flat-screen TV
Portable fan
Separate bedroom
Private bathroom
Hairdryer
12 sq m
City view
Sleeps 2
1 Queen Bed
View all photos for Superior Room, 1 Queen Bed, Non Smoking, City View
Superior Room, 1 Queen Bed, Non Smoking, City View
9.09.0 out of 10
Wonderful
4 reviews
(4 reviews)
Highlights
Individually furnished
Individually decorated
Heating
Flat-screen TV
Portable fan
Separate bedroom
Private bathroom
Hairdryer
20 sq m
City view
Sleeps 2
1 Queen Bed
View all photos for Comfort Room, Non Smoking, Courtyard View
At Hotel Madame, you'll be within a 10-minute drive of Rue Sainte-Catherine and Cité du Vin. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails, mountain biking and segway hire/tours. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Gambetta Tram Station is 2 minutes and Grand Theatre Tram Station is 6 minutes.
Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cots (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 10 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
24-hours off-site parking nearby (EUR 22 per day); discounts available
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:30 AM–10:30 AM
What to do
Private winery tours
Bike rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Horse riding nearby
Scooter/moped hire nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Porter/bellhop
Romance packages
Facilities
Safe-deposit box at front desk
Library
Art gallery on-site
Designer shops on-site
Shopping centre on-site
Lockers available
Accessibility
Lift
Handrails in stairwells
Front entrance ramp
Well-lit path to entrance
3 steps to reach property
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Portable fan
Minibar
Espresso maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Guidebooks/recommendations
Restaurant dining guide
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 13 for adults and EUR 13 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: EUR 200 per stay
Pets are allowed for an extra charge of EUR 20 per pet, per day
Parking
Parking is available nearby and costs EUR 22 per day (656 ft away; open 24 hours)
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Frequently asked questions
Does Hotel Madame offer free cancellation for a full refund?
Yes, Hotel Madame does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Madame?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of EUR 20 per pet, per day, and there's also a deposit of EUR 200 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Madame?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Hotel Madame?
Check-in start time: 4:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at Hotel Madame?
No, this hotel doesn't have a casino, but Barriere Casino Theatre (9-min drive) is nearby.
What is there to do at Hotel Madame and nearby?
Have fun with nearby activities such as cycling, hiking and horse riding. Additional recreation nearby includes ecotours and segway hire.
What's the area around Hotel Madame like?
Hotel Madame is a short 2-minute walk from Gambetta Tram Station and 5 minutes' walk from Rue Sainte-Catherine.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Hotel Madame Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.8/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Air conditioning
Reviews
8/10
The room is nice and clean. The location is great other than next to a construction site that was noisy from 7:00am.
Verified traveller
4-night trip
10/10
Wonderful stay great set up and staff . Sadly very noisy from people upstairs all night
Robin
1-night trip
10/10
fab property! Staff were so welcoming and the rooms were very clean. Brilliant hotel for a solo traveller too. Will definitely recommend 😁👍
Michelle
3-night trip
10/10
The personell was very kind. Hotel located in the centre of Bordeaux
Thomas
2-night trip
8/10
The staff were extremely helpful with parking and dining recommendations. The room was nice. No Ac but they had fans.
Kimberly
1-night trip
10/10
Really friendly and helpful staff nothing too much trouble. Excellent. position close to bars and restaurants. No air-conditioning but a good fan. The street could be noisy at times if room windows left open. Overall an excellent visit.
Ian
3-night trip
10/10
Lovely small hotel , very helpful , friendly staff providing knowledge of the area , booking taxis etc .
Anna
4-night trip
10/10
Lovely hotel with very helpful staff.
Stephen
2-night trip
10/10
Excellent hotels at the edge of the pedestrian area of the core of Bordeaux. Restaurants, shopping and trams stops are close by making it a great location.
Ian
3-night trip
10/10
Very friendly and helpful staff. Great location
Robert
4-night trip
10/10
This hotel is great! Absolutely amazing staff and the rooms are amazing. They provide great recommendations to local restaurants and shopping and are very knowledgeable about the area
Christopher
3-night trip
10/10
Very friendly and helpful! The hotel was clean, the bed comfy, and shower hot (although small). The property is located perfectly to walk the inner city. A short distance to great dining options and bars.
Jennifer
2-night trip
10/10
This place has so much character. The 3 people we met at reception were wonderful, helpful and so friendly. We loved our stay
Monique
10/10
The staff were all lovely and very attentive. Amelie was particularly helpful and we really appreciated her restaurant recommendations.
Simon
3-night trip
10/10
Great stay at Hotel Madame in the centre of Bordeaux. Very close to the key sites and walking distance to an airport tram and all the main streets and eating places. Would highly recommend for anyone staying in Bordeaux for a few nights. Hotel staff were all very friendly and helpful throughout. Room was compact, but clean, comfortable and with a delightful view over the streets below and park.
James
3-night trip
10/10
We had an excellent stay at Hotel Madame. It is ideally located in the middle of the old city. The staff was super friendly and took the time to give us all sorts of recommendations. The rooms were clean and modern. Would definitely stay here again.
Aida
1-night trip
10/10
Very kind and helpful staff. Rooms are very nice and the decor is super fun and quirky, along the theme of famous women. Loved the graphics. The hotel is very well-located and there are so many sights to see in the immediate vicinity.
Melissa
1-night trip
6/10
We were going for French charm and it definitely had that. The room & bath were super small - self-Inflicted wound since they posted the square footage but don't book the classic room unless you can handle 130 square feet. We traveled all over Europe and are accustomed to small rooms but this was super small and we're small people. The hotel was nice and it was in the pedestrian zone but not a good value at $165 a night.
Barry
10/10
It is a quaint boutique hotel. The woman at the front desk is passionate for her love of Bordeaux. She provided us with so much information. We will be back!!
Nancy
1-night trip
10/10
Lovely staff, someone is at the desk 24/7, so perfect for late arrivals. Room was beautifully furnished, very modern and well-appointed. Was very hot when we were there - there is no air conditioning, although several fans in the room did a reasonable job at keeping things cool. Would definitely stay again!
Verified traveller
3-night trip
10/10
Wonderful experience! Amelia, the owner, is par excellence In servicing hotel guests. My room was a beautifully appointed « Madame » room honoring the great blues singer, Nina Simone, with photographs of her on the wall. I love the idea of room themes based on famous women!
Louise
2-night trip
4/10
The property looked nothing like the photo. The entrance is on a small side street, and the hotel does not have a restaurant or bar. The lobby was the size of a postage stamp. The rooms are small, and the facilities are in a tiny room separated from the bath. I would not recommend staying there.